Raymour & Flanigan - Carlisle Pike Reviews 

289
TrustScore 5 out of 5

4.8

4705 Carlisle Pike, 17050 Mechanicsburg, PA, US


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Rated 5 out of 5 stars

They showroom was awesome, new location made a huge difference. Our sale rep wasn't the most attentive but made up it for it the following day and the management team took care of us. Made sure we wer... See more

Rated 5 out of 5 stars

Taichi was extremely helpful in our couch purchase. He gave us enough information upfront that we were able to shop for a bit before asking more questions. He answered all questions with ease and conf... See more

Rated 5 out of 5 stars

Kevin the sales person was super nice, congenial, attentive and efficient. He kept coming to where were to check on us. He used his IPad to check out several items for us. He did a price match after h... See more

Rated 1 out of 5 stars

Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained wa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4705 Carlisle Pike, 17050, Mechanicsburg, PA, United States

  • 7175478000

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Emily is a fantastic person

Emily is a fantastic person. She is top-notch!
The new facility is even more beautiful than the previous location.
There is a nice variety of styles of furniture.

April 8, 2026
Rated 5 out of 5 stars

John was great

John was great! He was so kind and patient with us as we decided. The checkout ladies were very friendly! I can't say enough about my wonderful experience.

April 15, 2026
Rated 5 out of 5 stars

Excellent experience …

Dave was very understanding of my needs and went above and beyond to make sure our purchase was taken care of. I will be shopping there again. The store is absolutely beautiful and everything is laid out so that it's very eye appealing.

April 13, 2026
Rated 5 out of 5 stars

Great Customer Service

The store has amazing staff with great customer service! Tony knew what we were looking for and went around the entire store checking each coffee table to see if it met our criteria. When we went back, the store manager helped us get the best deal!

April 11, 2026
Rated 5 out of 5 stars

Emily was amazing…she is my go to…

Emily was amazing…she is my go to person. I’ve gone back to her 4 times in the past 2.5 weeks to furnish my entire home that I’m purchasing. If it wasn’t on the showroom floor she found it with my description! She went above and beyond and was so very kind about all of it. She definitely deserves 10 plus stars!!! Everyone was very kind there especially the sweet ladies where you pay💜

April 11, 2026
Rated 1 out of 5 stars

Ordered a set of end tables at the…

Ordered a set of end tables at the Mechanicsburg store, I was told they would be ordered and shipped and arrive in one week. Store told me to just pick them up the following Thursday (total of 9 days). Went to the further away store ( Harrisburg) to pick them up, only to be told they were not ordered correctly and would ship the table to my house for the following Monday (4 days). I receive an confirmation email on Sunday that the tables would be delivered between 9-12 the next day (Monday). I receive a phone call at 7:10 a.m. Monday that the tables were not 'ordered' properly, and I can't get the table until at least Friday. This store can't do anything correctly, and I can't trust anything they are telling me on when of if the tables are going to arrive. This is really extremely poor order handling, and extremely poor communication from the staff and store. Getting 2 end tables shouldn't take this long for a company that just expanded with a new store and should have their processes down on how to get their furniture to the customer in a timely and efficient manner. Extremely poor customer service form the salesman to the staff coordinating the orders. Totally disappointed with them and will not shop there again.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Lost a customer because of poor customer service

I ordered this chair online to be delivered to my local store. Got a confirmation email but nothing else, so the day after it was supposed to have arrived, I tried the online chat the find out the situation. The person I chatted with looked it up and said it was at the store. Drove to the store, was directed to the desk, was told to pull around to the dock. Dockworker came out (eventually) and said they didn't have my order, said I could have it delivered to my home or pick it up a few days later at a store 20 miles from me. But I could no longer have it delivered to the most convenient store (the one I was at and was told it would be at) because they were liquidating. So went in and asked the desk clerk if I could get free shipping since, ya know, you're the ones who had dripped the ball. Nope. I held up my end of the contract by purchasing and being there to pick up what I had purchased. You didn't, and didnt seem to care to make things right. So I just canceled the order and got a refund. You didn't blink. Waited a few weeks and saw it on sale and got it delivered for $125 less than free shipping would have originally been. Your delivery guys were great though, the only reason you're getting even one star; and I like the chair, though if I didn't already have the matchig sofa, it would definitely not have been worth the hassle. All said and done though, you lost both $200+ on this sale and a past and future customer in the process. Good work!

February 19, 2026
Rated 1 out of 5 stars

Dont Believe the Hype Never Again

Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained was told "well we didn't call you and say it was in". I will never purchase another item from Raymour Flanigan

September 5, 2025
Unprompted review

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