Raymour & Flanigan - Carlisle Pike Reviews 

300
TrustScore 5 out of 5

4.8

4705 Carlisle Pike, 17050 Mechanicsburg, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Sales staff were fabulous! No pressure at all. Super helpful in working with us to choose a mattress that worked for both of us. Also purchased a sofa. They worked with us to get what we wanted, and a... See more

Rated 5 out of 5 stars

Kevin was awesome with my 86-year old mother and I. He talked directly to my mom, showed her things she might be interested in, and checked in on us the perfect number of times—not feeling high-pressu... See more

Rated 5 out of 5 stars

They showroom was awesome, new location made a huge difference. Our sale rep wasn't the most attentive but made up it for it the following day and the management team took care of us. Made sure we wer... See more

Rated 1 out of 5 stars

Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained wa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4705 Carlisle Pike, 17050, Mechanicsburg, PA, United States

  • 7175478000

4.8

Excellent

TrustScore 5 out of 5

300 reviews

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4.8

All reviews

(300)

4,190 reviews in the last 12 months

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Rated 5 out of 5 stars

Emily was amazing…she is my go to…

Emily was amazing…she is my go to person. I’ve gone back to her 4 times in the past 2.5 weeks to furnish my entire home that I’m purchasing. If it wasn’t on the showroom floor she found it with my description! She went above and beyond and was so very kind about all of it. She definitely deserves 10 plus stars!!! Everyone was very kind there especially the sweet ladies where you pay💜

April 11, 2026
Rated 1 out of 5 stars

Ordered a set of end tables at the…

Ordered a set of end tables at the Mechanicsburg store, I was told they would be ordered and shipped and arrive in one week. Store told me to just pick them up the following Thursday (total of 9 days). Went to the further away store ( Harrisburg) to pick them up, only to be told they were not ordered correctly and would ship the table to my house for the following Monday (4 days). I receive an confirmation email on Sunday that the tables would be delivered between 9-12 the next day (Monday). I receive a phone call at 7:10 a.m. Monday that the tables were not 'ordered' properly, and I can't get the table until at least Friday. This store can't do anything correctly, and I can't trust anything they are telling me on when of if the tables are going to arrive. This is really extremely poor order handling, and extremely poor communication from the staff and store. Getting 2 end tables shouldn't take this long for a company that just expanded with a new store and should have their processes down on how to get their furniture to the customer in a timely and efficient manner. Extremely poor customer service form the salesman to the staff coordinating the orders. Totally disappointed with them and will not shop there again.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Lost a customer because of poor customer service

I ordered this chair online to be delivered to my local store. Got a confirmation email but nothing else, so the day after it was supposed to have arrived, I tried the online chat the find out the situation. The person I chatted with looked it up and said it was at the store. Drove to the store, was directed to the desk, was told to pull around to the dock. Dockworker came out (eventually) and said they didn't have my order, said I could have it delivered to my home or pick it up a few days later at a store 20 miles from me. But I could no longer have it delivered to the most convenient store (the one I was at and was told it would be at) because they were liquidating. So went in and asked the desk clerk if I could get free shipping since, ya know, you're the ones who had dripped the ball. Nope. I held up my end of the contract by purchasing and being there to pick up what I had purchased. You didn't, and didnt seem to care to make things right. So I just canceled the order and got a refund. You didn't blink. Waited a few weeks and saw it on sale and got it delivered for $125 less than free shipping would have originally been. Your delivery guys were great though, the only reason you're getting even one star; and I like the chair, though if I didn't already have the matchig sofa, it would definitely not have been worth the hassle. All said and done though, you lost both $200+ on this sale and a past and future customer in the process. Good work!

February 19, 2026
Rated 1 out of 5 stars

Dont Believe the Hype Never Again

Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained was told "well we didn't call you and say it was in". I will never purchase another item from Raymour Flanigan

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

The salesman remembered us by namewhen…

The salesman remembered us by namewhen we came back to purchase our furniture a week later and was assisted by a co worker until he was available to help purchase new furniture

July 6, 2025
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Hello John,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team remembered you by name and that you received excellent assistance during your visit. It's wonderful to know that we could help make your furniture shopping experience a positive one. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Everything set up and in place quickly . Delivery men were professional and polite. Very pleased

July 4, 2025
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Gail,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you were pleased with the speedy delivery and the professionalism of our delivery team. It's always our goal to ensure that our customers have a seamless and satisfying experience, and your kind words affirm that we're on the right track.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Showroom & Clearance Center.

Warm regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Good customer service

Spent a lot of time with us and was able to answer all of our questions.

May 26, 2025
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Reply from Raymour & Flanigan - Carlisle Pike

Hello,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a positive visit and that our team was able to spend time with you and answer all of your questions. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Hello Catherine,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a good experience and found our staff to be very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We worked with Dave

We worked with Dave. He was excellent. He gave us our space to look around while also intermittently checking in. The process was fast, smooth, and easy.

April 27, 2025
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Amy,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Dave provided you with excellent service and that your visit was smooth and easy. It's wonderful to know that you felt comfortable exploring our showroom while receiving the support you needed. Your feedback is greatly appreciated and will be shared with Dave and the team. We look forward to welcoming you back to Raymour & Flanigan in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Michael was very knowledgeable and…

Michael was very knowledgeable and helpful I also enjoyed the large selection and various prices of furniture

April 8, 2025
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Hello David,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michael was able to assist you effectively and that you enjoyed our wide selection and pricing options. It's always our goal to provide knowledgeable service and a variety of choices to meet our customers' needs. We appreciate your feedback and your perfect rating. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson was very friendly and quite…

Salesperson was very friendly and quite knowledgeable about the different styles I was looking at. Great experience

April 8, 2025
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Reply from Raymour & Flanigan - Carlisle Pike

Hello Toni O'Connor,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience and that our salesperson was able to assist you with their friendly and knowledgeable service. It's always our goal to ensure our customers feel supported and informed while exploring different styles. We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Experience

Great building with displays of all types of furniture. The salesperson was very friendly, knowledgeable and helpful.
Was a great experience.

March 20, 2025
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Hello Joseph,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed our showroom and found our displays to your liking. It's fantastic to know that our salesperson made a positive impression with their friendliness and expertise. We strive to provide an exceptional experience for our customers, and your kind words affirm that we're on the right track.

We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A salesman greeted us as soon as we…

A salesman greeted us as soon as we entered the store and asked what we were looking for. he directed us to the 2nd floor and gave us plenty of time to look around before a different salesman approached us. he was very personable and did not pressure us in any way. [ had my mind pretty much made up to the furniture i bought.

February 25, 2025
Raymour & Flanigan - Carlisle Pike logo

Reply from Raymour & Flanigan - Carlisle Pike

Hello Estella Cook,

Thank you for taking the time to share your experience with us at Raymour & Flanigan Furniture and Mattress Store. We're thrilled to hear that you had a positive visit and that our sales team was able to assist you without any pressure. It's wonderful to know you found the perfect furniture for your needs.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Wonderful Shopping Experience

Everything about the store. We were greeted but the salesman was not pushy. Loved so many items and the prices were great!

February 23, 2025
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Reply from Raymour & Flanigan - Carlisle Pike

Hi Lisa,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Raymour & Flanigan Furniture and Mattress Store in Mechanicsburg. It's fantastic to know that you felt welcomed by our team without any pressure, and that you loved our selection and prices. We strive to provide a comfortable shopping environment with a wide range of high-quality items, and your feedback means a lot to us.

We look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

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