Q was awesome to work with.. he looked into some options for us about changing a section although we ended up going with a couch and love seat. He helped us get a delivery date for downstate that wor... See more
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Ms. Marcy first greeted us sincerely and was so genuinely happy that we came in. She did not hover, follow, or have any type of “helicopter-parent” behavior. She stated if we needed anything, just let... See more
Company replied
Sales people are pushy and try to get you spend more money than you need to. Better off going to Bobs Discount Furniture where it’s less aggressive and isn’t trying to get you to buy something the mom... See more
Had a loveseat delivered that I ordered online sight unseen!! It turned out too large for room !!! Went to the outlet store on 700 Center Blvd Newark, De and spoke to the manager Camilo Abela!! He was... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
700 Center Blvd South, 19702, Newark, DE, United States
- 3023564800
4.8
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Our salesman was wonderful
Our salesman was wonderful. Greeted us at the door and we advised on what we were looking for. He left us to roam the store and preview the inventory.. He did not stalk us at all.. what a relief that was! When we were ready we called him over and he took very good care of us.. "Q" was the best! Professional and not obnoxious. We appreciated his letting us decide on our own with no pressure at all.
October 14, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Dear BWSW,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that "Q" provided you with such excellent service and allowed you to browse at your own pace. It's great to know that you felt comfortable and unpressured during your visit. We strive to create a welcoming and professional environment for all our customers, and your feedback confirms that we're on the right track. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Alexus was great to work with
Alexus was great to work with. Very helpful and made the purchase of the furniture process very easy
September 21, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Thank you so much for your review, Pat! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our experience was great because we…
Our experience was great because we didn’t have a salesperson following us around like a lost puppy, we actually got to take our time to look and discuss without someone breathing down our necks. We will definitely be back when we need something else.
August 26, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hi Ivan,
Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed the freedom to browse and discuss at your own pace. Our goal is to provide a comfortable and pressure-free shopping environment, and it's wonderful to know that we succeeded in making your visit enjoyable. We look forward to welcoming you back whenever you need something new!
Best regards,
The Raymour & Flanigan Team
I was able to get the furniture I…
I was able to get the furniture I wanted at a reasonable price. Only negative was I wanted the delivery to be in the 3 day time period however they were not able to deliver it in that time
August 24, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hi Debra,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found the furniture you wanted at a reasonable price. We apologize for the delay in delivery and any inconvenience it may have caused. Your feedback is valuable, and we'll use it to improve our services. We hope you enjoy your new furniture and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
I was shopping online & then realized I…
I was shopping online & then realized I needed some assistance so I called & I spoke to an wonderful salesman babe Chris who assisted me and was absolutely wonderful and very knowledgeable and helpful
August 13, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Dear Regina,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Chris was able to provide you with the assistance you needed and that you found him to be knowledgeable and helpful. We strive to offer excellent customer service, and it's always rewarding to hear when we've succeeded. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Very nice an helpful people
Marcy was very helpful, super sweet . Disappointed because I wanted to see a bed in person an apparently it's only a online product
July 16, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hi Wendy,
Thank you for taking the time to share your experience with us. We're delighted to hear that Marcy was able to assist you and that you found her to be super sweet and helpful. We understand your disappointment about not being able to see the bed in person. Your feedback is valuable, and we'll certainly take it into consideration as we strive to improve our services and product availability. We hope to have the opportunity to serve you again in the future and help you find exactly what you're looking for.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Christiana Outlet
Thank you, Stephanie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Christiana Outlet
Thank you, Ed, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Camilo was great to work with
Camilo was great to work with. He was pleasant informative and not pushy. He gave me my space to look around and then approached us when I had questions.
May 12, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Donna Sorendino! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Great customer service!
I was greeted by a beautiful, pleasant person who was not pushy at all! I expressed what I was interested
In and she helped me immediately. In less that 10 minutes the rug I wanted was ordered…and I got to browse for another few minutes where I found another purchase! Jamie Green was my associate. I appreciate her kindness and her time!
April 30, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Donna Miller We're so happy to hear that our sales associate was able to help you find the perfect rug. Thank you for leaving such a great rating! We appreciate it.
The salesman came right up to me as…
The salesman came right up to me as soon as I entered the store. He was friendly and professional.
March 31, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Thank you so much for your review, Mika! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Customer service was fast and Helpful
Customer service was fast and Helpful. Loading dock person was also very helpful.
March 25, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello FW We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Sales people are pushy and try to get…
Sales people are pushy and try to get you spend more money than you need to. Better off going to Bobs Discount Furniture where it’s less aggressive and isn’t trying to get you to buy something the moment you choose to walk out the door.
January 25, 2024
Unprompted review
Swift and easy delivery
They were in an out of our house in minutes. Easy installation!
February 25, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Jaclyn Janes! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Very helpful shopping over phone
Very helpful shopping over phone. Thank you for professional service.
February 25, 2024
My salesman Q was so helpful and seemed…
My salesman Q was so helpful and seemed very knowledgeable, it was a pleasure working with him
Diane Whitehead
February 23, 2024
Lex Was Fantastic
My salesperson Lex was fantastic. She was very cordial, knowledgeable, and helpful. She took time to answer all my questions and there were quite a few. She was great!!
February 19, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Carolyn Williams! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Twice satisfied
This is my second time to R&F in the last 6 years to refurbish a room. Both times were excellent shopping experiences. Friendly, knowledgeable staff, and no pressure. Great products and prices. Thanks.
February 5, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Barry M! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
R&F had the best price for the Lazy Boy…
R&F had the best price for the Lazy Boy recliner that we have been examining recently. Ordering process was quick and easy. Happy to have discovered R&F, and will definitely be back for future needs.
January 30, 2024
Reply from Raymour & Flanigan - Christiana Outlet
Hello Lee G! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Great customer service
My sales person was very knowledgable and she provided me with great customer service. She was patient and went over multiple options.
October 22, 2023
Reply from Raymour & Flanigan - Christiana Outlet
Thank you so much for your review, Nadine! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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