Q was awesome to work with.. he looked into some options for us about changing a section although we ended up going with a couch and love seat. He helped us get a delivery date for downstate that wor... See more
Company replied
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Q was awesome to work with.. he looked into some options for us about changing a section although we ended up going with a couch and love seat. He helped us get a delivery date for downstate that wor... See more
Company replied
Ms. Marcy first greeted us sincerely and was so genuinely happy that we came in. She did not hover, follow, or have any type of “helicopter-parent” behavior. She stated if we needed anything, just let... See more
Company replied
Sales people are pushy and try to get you spend more money than you need to. Better off going to Bobs Discount Furniture where it’s less aggressive and isn’t trying to get you to buy something the mom... See more
Had a loveseat delivered that I ordered online sight unseen!! It turned out too large for room !!! Went to the outlet store on 700 Center Blvd Newark, De and spoke to the manager Camilo Abela!! He was... See more
Company replied
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
700 Center Blvd South, 19702, Newark, DE, United States
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It was my first time to the store but won’t be my last. The store itself is really nice and my salesman, Torrence, was great.
This particular purchase was a re select from a defective piece of furniture… everything went well until,,,,,, I actually had to purchase. I visit the Raymour in the fashion center every one was helpful . I recur call also from the manager there (Katie) excellent. They advised checking out the outlet right next to them … I visited the store on Monday night and found a re select . The lady at the front said she had to get her manager for approval. When she walked over to him o could already see he was acting like it was a big deal that he needed to help. He said go to the desk and I will be over . He came over rude , arrogant, and acting like it was a bother ……. When he walked over he acutely laughed in out face!!!!! Very unpaid I will NEVER get anything from that store again and will let everyone I know to shop elsewhere. Get someone on there who wants to go their job!!!!!

Reply from Raymour & Flanigan - Christiana Outlet
The salesman was terrific, he listened and considered my thoughts and was very helpful

Reply from Raymour & Flanigan - Christiana Outlet
Torrence was very informative and helpful through thr whole time we were looking at sectionals. He had a great personality and his knowledge was outstanding. He is definitely the gentlemen to see if you are looking for new furniture.

Reply from Raymour & Flanigan - Christiana Outlet
Susan is probably the best furniture sales person I have ever met!!!!!
Very helpful and only suggested when I asked...
But.... I asked a lot!!!
I am not used to buying furniture myself...usually had another to help me through!!!!
I did not need another...Susan was fantastic!!!!
The Representative was very patient with my husband an I as we made decisions on the furniture. We asked for ideas and he was very good in giving ideas while leaving the decision to us for our preference

Reply from Raymour & Flanigan - Christiana Outlet
I chose to purchase my furniture online because the salespeople at my local Outlet are awful. They try to 'mansplain' things to me, continuously ask me "if I need help", and stare at me the entire time I try to shop and talk with my spouse. I made my purchase online and, yet, a salesperson STILL called me and attempted to convince me that "for future reference, it's always better to speak directly with a salesperson rather than use the website." I had to stop him right there because a disconnect between the online service and store service is not my problem. I did not appreciate him trying to tell me how I need to shop, especially when its not my fault. He then proceeded to give me unnecessary information about when deliveries are made, even though I tried stop him from going any further. He just continued to talk over me. I do not want any commission to go to these salespeople. It's also very disappointing that the website said I could have my furniture on a particular day, but then the store says that's not accurate.

Reply from Raymour & Flanigan - Christiana Outlet
I placed an order on July 3 and was suppose to get a call about when it could be picked up. I received a call and scheduled a pickup date of August 5…. Today is august 5 and I just got off the phone with a rep that said my order pickup was never scheduled because the store no longer offers pickup. So I have waited over a entire month for an order that was never scheduled for pick up. How is that ok? No communication at all. Poor customer service!!!
Sales rep was nice and informative. Availability of item and delivery time awesome.

Reply from Raymour & Flanigan - Christiana Outlet
We were able to find the furniture we were looking for

Reply from Raymour & Flanigan - Christiana Outlet
Craig is always so helpful! He is the rep we look for when we go to the store!

Reply from Raymour & Flanigan - Christiana Outlet
Great salesmanship; incredible attention to detail. Nice products at reasonable prices.
Quick and painless.....the price was right..and the delivery date will work for me...
Mr Leif Houser did a very good job showing me around and was very professional, nice and patient. It was a great experience
Very nice display area to see exactly what we wanted, easy process to submit the purchase, pay for it & furniture is a viable in 3 days to pickup was great
Susan helped us and she was beyond amazing! So helpful and pleasant with her Southern hospitality. She was never pushy, but was always nearby for any questions. The store was very inviting and so much to choose from. Phenomenal prices too! We will be coming back for all of our furniture needs.
Our Sales Associate was wonderful, caring, explained everything we asked about, and knew all the details or knew where she could find the answers. She's a true asset to your company and we thank her and you very much for choosing her to represent your brand. Thank you!!!
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