Raymour & Flanigan - Christiana Outlet Reviews 

105
TrustScore 5 out of 5

4.8

700 Center Blvd South, 19702 Newark, DE, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Q was awesome to work with.. he looked into some options for us about changing a section although we ended up going with a couch and love seat. He helped us get a delivery date for downstate that wor... See more

Company replied

Rated 5 out of 5 stars

Ms. Marcy first greeted us sincerely and was so genuinely happy that we came in. She did not hover, follow, or have any type of “helicopter-parent” behavior. She stated if we needed anything, just let... See more

Company replied

Rated 1 out of 5 stars

Sales people are pushy and try to get you spend more money than you need to. Better off going to Bobs Discount Furniture where it’s less aggressive and isn’t trying to get you to buy something the mom... See more

Rated 5 out of 5 stars

Had a loveseat delivered that I ordered online sight unseen!! It turned out too large for room !!! Went to the outlet store on 700 Center Blvd Newark, De and spoke to the manager Camilo Abela!! He was... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 700 Center Blvd South, 19702, Newark, DE, United States

  • 3023564800

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(105)

4,233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our salesperson was very helpful

Our salesperson was very helpful, personable, knowledgeable and professional. He helped us zero in on just the right mattress for our needs.

February 6, 2023
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Caren Pritchett for your kind words. It's great to hear your sales person was so helpful with your mattress selection!! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Great customer service answered…

Great customer service answered everything professionally and very knowledgeable.

January 21, 2023
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Doug Pierce for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Our experience was great

Our experience was great! Staff was knowledgeable & very helpful. We will be n
Back!!

January 15, 2023
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you for your review Jada Brown We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great Staff & Prices!

Q was awesome to work with.. he looked into some options for us about changing a section although we ended up going with a couch and love seat. He helped us get a delivery date for downstate that worked for us and explained details. R&F outlet has way more selection and better prices than anywhere else. Thanks!

December 31, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Stephanie Farmer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Friendly and helpful

The salesman was helpful and didn't pressure. He also offered additional information and assistance with each stage of the process.

November 13, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Gladysfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

Salesperson was easy to speak to and…

Salesperson was easy to speak to and provided info I requested.

September 15, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Luiz for your 5 star rating. We're happy to hear that your sales person was easy to speak to and helpful!! -Jeff V.

Rated 5 out of 5 stars

Very helpful

September 7, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you for your review John Oliver We are happy to hear that your sales person was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

This was my first purchase with Raymour…

This was my first purchase with Raymour and Fanigan. Jamie was my sale's rep and exceeded my first purchasing expectation. Jamie went extra efforts to ensure my furniture will be delivered expeditiously for me to enjoy my new home. I will tell my family and friends to see Jamie when they are looking to purchase new furniture. Thank you Jamie for the extremely positive shopping experience at Raymour and Fanigan.

August 26, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Robert,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

The salesmen was excellent

The salesmen was excellent. The store had a good selection to choose from and the salesman was very responsive, knowledgeable and helpful.

August 25, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you for your review N. Pruett We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 3 out of 5 stars

One of my pieces arrived damaged in a…

One of my pieces arrived damaged in a very visible place. I had the delivery take note and he said someone would be out to fix it the following day. It has been a few weeks. I am waiting on one more piece and someone to reach out to fix or replace the damaged headboard. My salesperson was good. But I’m not sure when the last piece from my order is coming. How do I find out and can I get this fixed or replaced for the damaged part

August 13, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Vanessa, we are very sorry to hear about your experience. We would like to talk with you. Please contact our customer care team at rfcare@raymourflanigan.com with your purchase information. A manager will reach out to you as soon as possible. -Jeff V.

Rated 5 out of 5 stars

I had a great experience at the RF…

I had a great experience at the RF Outlet store. My sales associate, Craig Costango, was very helpful, courteous, and patient as I decided on my final choice.
When my furniture was delivered on Friday, I realized I had a mistake. I immediately called Customer Service. While they could not answer my question on Return Policy, they sent an email to qCraig advising him of my issue.
On Monday Craig called and we discussed the problem and he told me that he would send it up to the store manager. The next day I heard from Gene Issac who gave me a few options to consider. We were able to resolve the issue in very short order.
Everyone at RF have been terrific. Thanks so much.

August 4, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Carrie Koeturius for your review. We're happy to hear customer service helped you get what you needed!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Dresser was in fact in stock!

Came in the see if a dresser was in stock. The website said it was out of stock. It was in stock and I was able to purchase it. Salesman was friendly and professional.

June 27, 2022
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you Ernest for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent!

Alton was very helpful and the delivery went well

October 25, 2021
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Thank you for taking the time to leave a review, JMW! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Salesman was very attentive

Salesman was very attentive, filled requested order, and expedited shipping without a hinge. Great service.

July 6, 2021
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Victoria! Thanks for reviewing your experience shopping with us! We hope to see you again soon! -CE

Rated 5 out of 5 stars

We were left to browse and the…

We were left to browse and the gentlemen who helped us was helpful without being pushy! Thank you.

July 1, 2021
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hello Beverly! Thanks so much for your 5-star review! We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

great experience

I placed the order over the phone based on an earlier visit to the store. I knew the style name of the sofa and chair, and I was sent a text message so that I could securely pay online on their website. All my questions were answered, and the delivery scheduled, and I am now waiting for my new furniture!

June 11, 2021
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Carmen! Thanks so much for taking the time to leave us such a well-thought-out review about your shopping experience! We hope to see you again soon! -CE

Rated 5 out of 5 stars

Mr Rodney Wolokolie professional

Mr Rodney Wolokolie professional, very knowledgeable and great salesman. He is an excellent listener who sold to our need. He is very patient. I served as the Marketing Manager for Sam's Club for 26 yrs and Past Chairman of the Board of our Chamber of Commerce after a 26 year career in the USAF. I taught sales training for Sam's Club for our Market sales staff for years and know a "Great Salesman " when I see one. Thank you Mr Rodney!

April 15, 2021
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Goerge! We want to thank you for taking the time to tell us about your experience! We appreciate you shopping with us!

Rated 5 out of 5 stars

Fantastic Service!

Jamie was fantastic! Not pushy or making us feel like we HAD to purchase anything. She was super friendly, nice and I will definitely use her again for my next furniture purchase. Great service!

September 23, 2020
Unprompted review
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Melissa! It's great to see you had a terrific experience! Have a great day! -MR

Rated 5 out of 5 stars

As soon as I walked in the door I…

As soon as I walked in the door I spotted a great sofa. The salesperson was very helpful and even moved a chair From one set to the sofa I wanted. That way I could make sure I liked it together. So, I bought both.

August 16, 2020
Unprompted review
Raymour & Flanigan - Christiana Outlet logo

Reply from Raymour & Flanigan - Christiana Outlet

Hi Jennifer! Many thanks for taking the time to tell us about your experience! We hope you're enjoying your new furniture! -MR

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look