Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more
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Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more
Company replied
This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more
Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2750 Fashion Center Blvd, 19702, Newark, DE, United States
- 3023180530
4.7
Excellent
262 reviews
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Hasn’t replied to negative reviews
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Pleasant experience
Knowledgeable, pleasant, courteous sales person. No complaints. Let’s see how delivery and warranty hold up
December 31, 2024
Our sales rep Amanda was awesome
Our sales rep Amanda was awesome. We would come back just for her!
December 30, 2024
Deidre did a great job getting us…
Deidre did a great job getting us everything we needed
December 30, 2024
The website is a very user friendly…
The website is a very user friendly online shopping experience
December 29, 2024
Great salesman and overall experience.
December 27, 2024
Excellent customer service
Though the item I initially wanted was not in stock, my sales rep patiently spent about an hour helping me find an alternative that would meet my needs
December 17, 2024
Sean is the best!
We had been to the store in Christiana days prior to making the purchase and we were very impressed with Sean. Sean introduced himself and told us that he would be nearby if we needed anything or had any questions. We appreciated the distance that he offered us. It was very pleasant being able to take our time and look at each item without the pressure of an overbearing salesperson. Needless to say we came back and asked for Sean and made our purchase. Everyone else was wonderful as well.
December 16, 2024
It's all about Mo and Sam
It's all about Mo and Sam. We just downsized from a 3,000 sq. ft. home to a 1300 sq. ft. apartment. Trying to think smaller and find furniture for this space was needless to say, a challenge.
From the moment we walked into Raymour & Flanigan-Christiana we knew we were working with professionals. Moe and Sam worked very hard from sale to delivery to provide us with the pieces that made our new space a home.
Rest assured you are in good hands with Moe and Sam.
December 8, 2024
Unprompted review
Reply from Raymour & Flanigan - Christiana
Dear Michael E,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Moe and Sam were able to assist you in finding the perfect furniture for your new home. Downsizing can indeed be a challenge, and we're glad that our team could make the transition smoother for you.
Your kind words about Moe and Sam's professionalism and dedication mean a lot to us, and we will be sure to pass along your compliments to them. We strive to provide exceptional service to all our customers, and it's wonderful to know that you felt well taken care of throughout the process.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We hope you enjoy your new space and the comfort of your new furniture.
Thank you once again for choosing Raymour & Flanigan-Christiana.
Warm regards,
Ashley F.
Raymour & Flanigan Customer Service Team
So very helpful getting my mom a…
So very helpful getting my mom a replacement for her power lift recliner. The store manager and customer service representatives worked so hard with delivery to have it delivered at a busy time the day before thanksgiving. I am so thankful to them for helping me at a stressful time with my mom just out of the hospital. Thank you!
November 27, 2024
Reply from Raymour & Flanigan - Christiana
Dear Mara Schmittinger, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to assist you in getting a replacement power lift recliner for your mom during such a busy and stressful time. It’s our goal to provide exceptional service, and we’re glad we could help make things a little easier for you and your family. Your kind words mean a lot to us, and we will be sure to pass along your gratitude to the store manager and customer service representatives involved. We hope your mom is recovering well and enjoying her new recliner. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you once again for your thoughtful review. Warm regards,Raymour & Flanigan Customer Care Team
Out of state order
I live out of state but have shopped at Raymore and Flanigan before and love the quality I always find there. We do not have a store in our state so when I was in Delaware for family business and stopped in to test out couches. I found the one I wanted and was able to place an order when I got home to New Hampshire.
Deidre L. was fantastic! She was knowledgeable, friendly and so helpful. I was able to text her my order and she took care of everything. She replied quickly, sent me photos of fabric swatches I requested so I could make my final decision. She went out of her way to make the process a breeze.
December 10, 2024
Reply from Raymour & Flanigan - Christiana
Dear Donna Hopkins, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you love the quality of our products and that you were able to find the perfect couch during your visit to our Delaware store. It's fantastic to know that Deidre L. provided you with such exceptional service. We pride ourselves on having knowledgeable and friendly staff, and it's clear that Deidre went above and beyond to ensure your shopping experience was seamless, even from afar. We'll be sure to pass along your kind words to her. Thank you for choosing Raymore and Flanigan, and we hope to serve you again in the future, whether in-store or online. Safe travels back to New Hampshire! Best regards, Ashley F. Raymour and Flanigan
The salesman was very helpful and…
The salesman was very helpful and informative and made our sales experience A pleasure yeah
December 8, 2024
Reply from Raymour & Flanigan - Christiana
Dear Shajee Muhammad,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to provide you with helpful and informative service, making your sales experience a pleasure. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Thoroughly simple and enjoyable experience
Store Manager Sam Rosenfeld helped me during this latest visit and I found him knowledgeable and thorough, but not at all pushy. Nice job, Sam!
November 30, 2024
Reply from Raymour & Flanigan - Christiana
Dear Sheri,
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Sam was able to assist you in a knowledgeable and thorough manner without being pushy. We strive to provide excellent customer service, and it's wonderful to know that Sam exemplified this during your visit. We will be sure to pass along your kind words to him.
We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Affordable
Prices for merchandises were affordable, and they are just I needed to give to my niece as a Christmas present.
November 28, 2024
Reply from Raymour & Flanigan - Christiana
Hi David,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you enjoyed our products and had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Tom was great assisting with our order
Tom was great assisting with our order. Thanks!
November 17, 2024
Reply from Raymour & Flanigan - Christiana
Hi Andrew,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Tom was able to assist you with your order. We appreciate your business and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
I have bought all of my furniture from R & F
I have bought all of my furniture from Raymond & Flanigan. I usually go into the store to look at what I want to purchase, but this time I ordered on the R & F website. It was very easy use and just waiting for my delivery. Always have had good experiences with R & F.
November 16, 2024
Reply from Raymour & Flanigan - Christiana
Dear Valued Customer,
Thank you so much for your continued loyalty and for sharing your positive experience with us! We're thrilled to hear that you found our website easy to use and that you've consistently had good experiences with Raymour & Flanigan. Your satisfaction is our top priority, and we're delighted to have you as a valued customer. We look forward to serving you again in the future and hope you enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Your sales person was excellent
Your sales person was excellent. Readily understood my needs which made for a pleasant experience. Thank you
November 1, 2024
Reply from Raymour & Flanigan - Christiana
Dear Dianne,
Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to understand your needs and provide you with a pleasant experience. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
A Sales Consultant Who Listened to Me
What I liked more than anything is that the sales consultant greeted me and listened to me. I had seen the item I bought in an email advertisement and I knew exactly what I wanted. At no time was she pushy - she listened, she was able to tell me about the furniture, and I needed a measurement which she did right away. She was able to tell me all about the extended warranty and everything it entailed without being "pushy" about it. I also asked about another item I am considering and she showed me the furniture and again understood that I needed to go home and take measurements and really think about the color choice. If I do decide to buy the sofa, I will only deal with Lisa as she was so helpful to me.
October 30, 2024
Reply from Raymour & Flanigan - Christiana
Thank you so much for your review, Pamela! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The staff was very professional and…
The staff was very professional and knowledgeable. I had a great experience and will be purchasing additional items.
October 27, 2024
Reply from Raymour & Flanigan - Christiana
Dear Jacqueline,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff's professionalism and knowledge made your visit enjoyable. We look forward to assisting you with any future purchases. Have a wonderful day!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Christiana
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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