Raymour & Flanigan - Christiana Reviews 

262
TrustScore 4.5 out of 5

4.7

2750 Fashion Center Blvd, 19702 Newark, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... See more

Rated 5 out of 5 stars

Scott was helpful without being overbearing. He had a clear understanding of our needs and quickly found pieces that we were interested in. He was knowledgeable about the pieces shown to us and explai... See more

Company replied

Rated 5 out of 5 stars

This was a totally awesome experience. Cydney was professional, knowledgeable, helpful, and very patient. Her people skills both on the phone and in person are extraordinary which I find rare in the... See more

Rated 1 out of 5 stars

Poor customer service. Bought Platinum protection plan. Called store with issue and they told me to call service department. Automated system No one picks up phone. Called store and got asst.mgr who g... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2750 Fashion Center Blvd, 19702, Newark, DE, United States

  • 3023180530

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

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4.7

All reviews

(262)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recliner

Everyone was polite and helpful and they made it quick and easy.

June 2, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Michele Hastings! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Awesome customer service!

Awesome customer service!

May 19, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Raymond Myers Jr. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Retreat dresser resser

Sales person was very helpful and knowledgeable and friendly made it very easy

May 17, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Shaun knew what he was talking about…

Shaun knew what he was talking about and listened to what I had to say rather than make assumptions. Thank you!!

May 8, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Sandi Mulligan! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Communication and understanding

Communication and understanding

May 3, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you, Dawn, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our salesman

Our salesman, Sean, did not pressure us into a sale, but was instead very patient and helpful.

May 1, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Jacalyn Wilson We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Always a great experience

I shop at Raymour and Flanigan alot due to their superior service
From the Philadelphia location on Columbus Blvd to now the Newark location. My whole house is furnished from Raymour. Sales Rep Daniel helped me out, he was very professional, attentive and provided superior customer service. I also like how well organized using the parts and labor plan is.

April 27, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Darlene Hurst We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The sales person was helpful and not…

The sales person was helpful and not over aggressive, she was helpful and let us shop without being on top of us

April 27, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much, Patricia, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Palmer Ashe was terrific

Palmer Ashe was terrific. Professional, friendly, and took lots of time with us to ensure we were making the right purchase.

April 24, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jaun was extremely helpful!!

Jaun was extremely helpful, informative, and patient as my wife and I tried to find just the right mattress, bed, and accessories to suit our preferences. A great shopping experience!

April 14, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review, Tom! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Rodney was very pleasant and helped us…

Rodney was very pleasant and helped us with what we were looking for.

April 14, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review, Diane! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very friendly welcome from Michael …

Very friendly welcome from Michael our sales representative. We felt at ease the moment he greet us. He told him what we wanted. And he directed us to exactly what we wanted. This transition was the smoothest out of ALL of our past experiences shopping for furniture. Thanks Michael you're The Man!

We visited your outlet in the same vicinity. There's a couple pieces of furniture that we are considering purchasing for our upstairs media room. See you soon!

April 6, 2024
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Reply from Raymour & Flanigan - Christiana

Hello customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great customer service

Great customer service, paired with alot of knowledge that made me truly comfortable with my purchase!

March 30, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you, Joshua, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Good price and the piece I wanted is in…

Good price and the piece I wanted is in stock and will be here in a week

March 21, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Alan Fisler Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Christiana

Hello Linda Jamison! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

I started a chat about the product I…

I started a chat about the product I was interested in. I received an immediate response and my questions were answered and than I was referred to a salesperson Michael Singleton who also responded promptly. Upon my arrival to the store I was greeted and met with Mike. He was the consummate professional pleasant and attentive. He answered my questions showed me the furniture I was interested in and several alternative pieces to compare. He left me while I did this which I appreciated. When he came back to check I gave him my selection. He than discussed delivery and added warranty. He walked me to checkout and even walked me to the door after my purchase and thanked me for coming in. I have to say it was one of my most pleasurable shopping experiences I have had. The showroom was beautiful with a great selection. I would highly recommend.

February 26, 2024
Rated 5 out of 5 stars

Amanda was very nice and helpful

Amanda was very nice and helpful. We appreciate her service.

February 19, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Outstanding Experience!

The staff could not have been nicer or more helpful. We did not feel pressured, instead we felt supported. Lou was very knowledgeable about the furniture and showed us exactly what we were looking for in several different options (brands).

February 18, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Brenda! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Lisa understood us

Lisa understood us, knew what we're looking for, answered our questions and is a great person to work with.

February 11, 2024
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Reply from Raymour & Flanigan - Christiana

Hello Jim Linda Horn! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Beautiful show room

Beautiful show room! Very knowledgeable and helpful associate Sean Mojab, was so knowledgeable and helped us with all our questions.

February 4, 2024
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Reply from Raymour & Flanigan - Christiana

Thank you so much for your review, Brenda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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