Raymour & Flanigan - Columbus Boulevard Reviews 

114
TrustScore 4.5 out of 5

4.6

2110 S. Christopher Columbus Boulevard, 19148 Philadelphia, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you, Jamie, at Raymour & Flanigan!! I can’t say enough about how great my experience was working with Jamie. Jamie helped me find the perfect bedroom set and living room furniture that look... See more

Rated 5 out of 5 stars

Wahid made this experience so much less stressful for me. He was so patient while I was so indecisive. He was so knowledgeable about the products and was able to offer recommendations based on what I... See more

Rated 5 out of 5 stars

Had mattress exchange and it went smoothly. Salesperson explained differences and his info helped in my decision to select a new mattress. Delivery was next day and was pretty much on time. Delive... See more

Rated 5 out of 5 stars

We had a most pleasant and educational experience looking for a new mattress in Columbus Boulevard store. John Lockee is not only friendly and courteous, he is knowledgeable and well informed. There w... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2110 S. Christopher Columbus Boulevard, 19148, Philadelphia, PA, United States

  • 2677735211

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.6

All reviews

(114)

3,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get job and quick install

Great delivery and install

July 17, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Allen for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture!

Rated 5 out of 5 stars

Honest and great experience

Deena was such a wonderful asset in our decision-making process to buy a new mattress and bed frame! The store was such a pleasure to visit. We did not feel as though the salespeople were trying to upcharge us and took good care of us. Thank you!

July 9, 2023
Raymour & Flanigan - Columbus Boulevard logo

Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Meg for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

One Happy Customer

This location was my first choice to shop for furniture as a first time home buyer. I found everything that I was looking for & extra. Yusuf, who was my furniture consultant & guide, lead me in the right direction as far as what I was looking for, for my house. He definitely went above & beyond! I am so grateful & thankful that everything went according to plan & Yusuf made my shopping experience comfortable, fun, & patient. I am definitely coming back!

June 27, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Hi Cheryl. Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! We look forward to seeing you again.

Rated 5 out of 5 stars

Quick and easy

June 27, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you so much for your review,William! We're so happy to hear you had a quick and easy experience with us!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesman

Salesman, Juan, was very helpful. Even though he was new to the job, he guided my husband and me and asked for assistance when he didn’t know the answer to our questions.

June 15, 2023
Rated 5 out of 5 stars

Tom Seaver was my salesman

Tom Seaver was my salesman. Very knowledgeable, and a great sense of humor. So glad to have met him. Would highly recommend your store and especially Tom to anyone interested in furniture or mattress. My sister and I had a great experience.

June 13, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Paula for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Rated 5 out of 5 stars

My husband and I went to Raymour and…

My husband and I went to Raymour and Flanigan on Saturday 06/3/23, we went to the one in south philly just to browse, immediately we were greeted by one of their associates her name was mamáya , she was very nice and knowledgeable thanks to her we were able to purchase a beautiful couch and and accent chair, very happy we are purchased

June 4, 2023
Rated 2 out of 5 stars

The sales process was good

The sales process was good. Unfortunately the delivery process was not. I was given a window for delivery and waited for over two hours with no communication as to whether the items were going to take longer. I had to call and was told it would be another two hours or more she was unsure. I rescheduled and the same thing happened again. There should have been updates so I would not have had to sit and wait three additional hours after the stated delivery window.
Additionally there were several knicks on both bed frames and nightstands.

May 11, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Hi Donna, We are very sorry to hear about your negative experience regarding your delivery. We would like to get you in touch with our management team to resolve this issue. Please email your order#, phone# and a description of your experience to RFCare@raymourflanigan.com. We will be in touch as soon as possible. -Jeff V.

Rated 5 out of 5 stars

Amazing customer service !

Chay Razine provided the ultimate customer experience. She was pleasant, extremely helpful and knowledgeable. She knows her products and that’s very impressive. I have been looking at items on the website and while on vacation all the way from Bermuda, decided to visit the store to see items in person. Chay greeted us so warmly. She showed me everything I wanted to see. She answered every question. She brought my partner and I water. One of the highlights was when she showed us the smart mattress. She gave us a great tutorial and made she we understood all the features which definitely made us interested in purchasing. Chay also provided her details so we could contact her for further questions and purchases. She made me want to purchase from this store in future. You have a Top Notch employee in Chay. Thank you Chay for all your help.

April 7, 2023
Rated 5 out of 5 stars

The salesman was fantastic

The salesman was fantastic, catered to all our needs and questions.

February 22, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Mario Marchetti for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 2 out of 5 stars

Lamp was damaged when I took it out of…

Lamp was damaged when I took it out of box. Store is exchanging for me saturday. Still waste of time and gas money. What can you offer me for time and money spent as compensation?

February 7, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Ryan, we are sorry to hear that your furniture arrived damaged. Please let us know if we can be helpful. If you email your order # and a description of your experience to rfcare@raymourflanigan.com our customer care team will reach out to you as soon as they can. -Jeff V.

Rated 5 out of 5 stars

Great sale

Great sale
Thank you

January 28, 2023
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Reply from Raymour & Flanigan - Columbus Boulevard

Hi David! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture or mattress. -Jeff V.

Rated 5 out of 5 stars

Excellent first experience

Just moved to an area in Philadelphia right by the store. First time in and we had an excellent experience and purchase a queen bed frame and a sofa. Will be back for more pieces as we get settled into our new space!

September 6, 2022
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Jon C for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Really great and friendly service

Really great and friendly service. We worked with Victoria B. and were more than happy with her knowledge of the products, her friendliness and her understanding of our needs.

August 24, 2022
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Jon and Terri B. for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff. Great products

July 1, 2022
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Reply from Raymour & Flanigan - Columbus Boulevard

Thank you for your review Barb We are happy to hear that our sales team was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Wonderful service!

June 24, 2022
Raymour & Flanigan - Columbus Boulevard logo

Reply from Raymour & Flanigan - Columbus Boulevard

Thank you Nancy Genatt for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 3 out of 5 stars

Delivery charges

Bought a sofa from raymour & flanigan and after several years it failed. They where unable to fix it and I received a credit for the amount I paid for it. So I was told to go to any store to pick out another sofa and I did, my problem is that I don’t think I should have to pay for delivery.

November 9, 2021
Rated 5 out of 5 stars
Raymour & Flanigan - Columbus Boulevard logo

Reply from Raymour & Flanigan - Columbus Boulevard

Hi Delores! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

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