Wahid made this experience so much less stressful for me. He was so patient while I was so indecisive. He was so knowledgeable about the products and was able to offer recommendations based on what I... See more
Location
Switch location2110 S. Christopher Columbus Boulevard, 19148 Philadelphia, PA, US
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See what reviewers are saying
Had mattress exchange and it went smoothly. Salesperson explained differences and his info helped in my decision to select a new mattress. Delivery was next day and was pretty much on time. Delive... See more
We had a most pleasant and educational experience looking for a new mattress in Columbus Boulevard store. John Lockee is not only friendly and courteous, he is knowledgeable and well informed. There w... See more
Company replied
The sales process was good. Unfortunately the delivery process was not. I was given a window for delivery and waited for over two hours with no communication as to whether the items were going to tak... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2110 S. Christopher Columbus Boulevard, 19148, Philadelphia, PA, United States
- 2677735211
4.6
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Great service
Enjoyed the selection, found a great, reasonably priced sofa.
August 24, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Katie! Thank you for leaving a review about your amazing experience. Thank you for shopping with us! -MR
Shawn and Team was amazing!
July 4, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Rosalind! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope to see you again soon! -MR
I visited the store several times over…
I visited the store several times over the course of one week. Many of the sales reps stopped to ask if I needed help or to check on me and each gave me space to sit, think, and decide. While waiting to work with Bela, Gary (finance team?) even walked around with me to answer a few questions. I enjoyed my experience in the store.
February 19, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hello Hamilton! Thanks for taking the time to tell us about your experience! We hope you're enjoying your new furniture! -MR
Nick Morrison was ABSOLUTLY the best!!!
Nick Morrison was probably the best salesman I have worked with in my 56 years. He wasn't annoying, pushy, didn't force overselling. He was very patient, listened to our needs, Gave us time to think, wasn't worried about running to other customers and nailed our sale for exactly what we needed. Way to Go Nick!!!!!
Sincerely
David Dalessandro
February 13, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi David! Many thanks for taking the time to write about your experience shopping with us! Thank you for furniture shopping with us! -MR
Customer service was quick
Customer service was quick, informative and efficient.
January 15, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Jameen! Many thanks for leaving us a 5-star review! Have a great day! -MR
They were to deliver and set up my new…bed.
They were to deliver and set up my new bed today, and I was promised they would take the old bed apart and take it away. When the delivery men showed up, they said they did not do that any more. I am still waiting for my bed. I hope this can be remedied today or tomorrow. Once it is, I will never by anything from them again.
January 3, 2020
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Barbara. We are very sorry for this issue with the removal of your old bed and we apologize for the inconvenience this has caused. Did you receive delivery yet? If not, please email us at rfcare@raymourflanigan.com with your purchase information and we'll work with our management team to get this resolved. Thank you. -MR
Very confused
It was very confusing watching customer service and the sales agent during my transaction. Everyone seems to be confused as to how to handle my request , which was to change my bed to a king and add a mattress to the order. Now apparently I have several tickets and I don’t see the dinning set nor the previous two payments that I made on the original ticket. I also had to have my address corrected for the third time and I now feel that I should call every so often before I make my final payment to ensure that everything will be correct.
December 29, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Tenia. We are very sorry to hear about the issues with your order and we sincerely apologize for the inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
Salesman was very knowledgeable about…
Salesman was very knowledgeable about the mattresses. Very friendly
October 23, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hello Adele. Thanks for reviewing your experience at Raymour & Flanigan. We appreciate you shopping with us! -MR
Our sales person was incredible and…
Our sales person was incredible and gave us excellent guidance and could not be happier from a buyer's viewpoint and I will be back next week again to purchase a few more things {sofa,etc.,etc. ...} . I believe her name was Melissa Van Dyke and was shopping here with my daughter Isabelle and we thought she was just so informative and kind and was a tremendous help . Cannot wait to make the next purchase because of an effortless and pleasurable experience and thanks R & F for having quality sales people such as Melissa on the floor !
September 3, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hello John! Thanks so much for taking the time to tell us about your experience! Have a great day! -MR
Mike did an outstanding job!
Mike did an outstanding job! Helping us to find the right furniture! Thank you !
Amelia & Brian
August 31, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hello there! Many thanks for leaving us a 5-star review! We are looking forward to seeing you again soon! -MR
Mike was great help overall
Mike was great help overall. He deserves a raise !!! :)
July 18, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Eleanor! Thank you for telling us about your shopping experience. Have a great day! -MR
Deena was great!
May 16, 2019
Unprompted review
Reply from Raymour & Flanigan - Columbus Boulevard
Hi Dan! It's nice to hear you had an amazing experience shopping with us! We look forward to seeing you again in the near future! -MR
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