maria salsesperson not engaged not helpful gave me 2 names to call for old furniture removal but had no details Not impressed with customer service Also did not like having to go on line while on pho... See more
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See what reviewers are saying
Cottman ave location was absolutely amazing. Just love their customer service and help I ended up ordering online but there were two associates that helped me.
Leroy was great, he was kind , answered all my questions and allowed me to walk around and did not hound me and I really appreciate that. Once I made my selection he walked me through the process, exp... See more
The Furniture salesman Shorty was great not pushy very informative able to showcase different options of seating which helped a lot! You think you want one thing until you sit in it. Searched availabi... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2045 Cottman Ave, 19149, Philadelphia, PA, United States
- 2673412000
4.6
Excellent
75 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great experience all around
Great experience all around: no buying pressure, provided me with all the necessary information to feel confident with my purchase. Maryia is a fantastic sales team member! She was so patient and pleasant. I can’t wait for delivery!
October 17, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hi Susan,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Maryia provided you with all the information you needed and made your shopping experience pleasant and pressure-free. We will be sure to pass along your kind words to her. Enjoy your new furniture, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Maria at the 2045 Cottman Ave location…
Maria at the 2045 Cottman Ave location was wonderful. Her knowledge and commitment to communication was amazing. She walked me through the process from start to finish. Love my sofas and mattress.
October 13, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Thank you so much for your review, Saivett! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Cottman Ave Outlet
Thank you so much, Fernando, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Very professional chill experience
Polite as soon as me and my twins walked in,they were very helpful with my decision making and I got a bang for my buck and this loveseat and sofa gonna look GREAT and Compliment my living room 💯
September 18, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hi Kyle,
Thank you so much for your wonderful review! We're thrilled to hear that you and your twins had a positive experience with us. It's great to know that our team could assist you in making the perfect choice for your living room. We hope your new loveseat and sofa bring you comfort and joy for years to come. If you ever need anything else, feel free to stop by. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
My experience was excellent
My experience was excellent; my sales representative was very helpful. She is a valuable salesperson to your business
September 12, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Dear Linda,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your sales representative was able to assist you effectively and that you found her to be a valuable asset to our team. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
I was able to get an attentive…
I was able to get an attentive salesperson who didn’t try to rush me or make me decide on something I didn’t really want
September 1, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hi Carla,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was attentive and allowed you to take your time in making the right decision. Our goal is to ensure that every customer feels comfortable and confident in their choices. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I had a wonderful sale person
I had a wonderful sale person, very polite and helpful. The store in general was looking great. Thanks to Shorty in the outlet in cottman ave. He is very professional.
August 19, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Dear Sheyla,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a wonderful time at our Cottman Avenue outlet. It's fantastic to know that Shorty provided you with polite and helpful service. We take great pride in our team's professionalism and the overall appearance of our store. Your kind words and high rating mean a lot to us. We look forward to welcoming you back in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
The sales person was very nice and…
The sales person was very nice and knowledgeable. She gave my husband and I personal space to discuss privately. She was not pushy just very helpful.
August 12, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Dear Anna,
Thank you so much for sharing your positive experience with us! We're delighted to hear that our salesperson was able to provide you with the right balance of assistance and personal space. It's wonderful to know that you felt supported and not pressured during your visit. We truly appreciate your kind words and your 5-star rating. We look forward to serving you and your husband again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hi Susan,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the process quick and efficient. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Cottman Ave Outlet
Dear Cassandra,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our team helpful and appreciated the no-pressure environment. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
What it makes my purchase great was the…
What it makes my purchase great was the service we received and also the lady who was helping us speak spanish and it makes us feel comfortable my husband understood everything and he was very happy with the service.
July 8, 2024
Our sales rep was amazing very helpful…
Our sales rep was amazing very helpful and did not rush us into anything even tho I changed my mind like 3x
April 21, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hello Michele Aleksi! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hello Shopper! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
You had the furniture the cooor and all…
You had the furniture the cooor and all in your store. Employees were very curtious
April 8, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Hello Patricia Mcgowan! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
It was very easy to check out payment…
It was very easy to check out payment information/ options.
April 4, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Thank you, Charlene, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Natalie did à wonderful job
Natalie did à wonderful job. She took the time with me, explained each product and stayed in my price range.
April 3, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Thank you so much for your review, Rose! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Hyatt is a Gem! Give that woman a raise!
There is a woman named Hyatt and she helped me with everything. My first time in the store she answered all 50 of my questions with patience, when I came back and purchased i asked for her and she remembered me from before and she helped me again.
March 24, 2024
Reply from Raymour & Flanigan - Cottman Ave Outlet
Thank you so much for your review, Tee! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The furniture is very good quality and…
The furniture is very good quality and even doing the order virtually was a good experience.
February 23, 2024
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