Went to purchase a new mattress. Our sales associate Julie was very helpful and knowledgeable. She did a great job guiding us to make the best mattress choice for us with no pressure to make a purch... See more
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Mattress firmer than store model. Purchased the queen elite koil. Got a down mattress topper to make softer. Still wake up with a little back achiness that I have to stretch out. I will see how I... See more
Company replied
Sales Associate, Venice was both friendly and knowledgeable about your products. It took me several visits to try out different beds and decide what works best for my needs and my pocketbook. He wa... See more
Company replied
I was able to order my item, on sale, and get it in time for an upcoming family visit. Because I am on a tight time schedule, I called the Kingston outlet store and spoke to a lovely associate who hel... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
401 Frank Sottile Blvd., 12401, Kingston, NY, United States
- 8454438700
4.9
Excellent
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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So helpful!
The online shopping experience was okay, but the delivery service was amazing! I couldn’t ask for more helpful people!
February 1, 2025
Really appreciate Tom's polite and…
Really appreciate Tom's polite and straight forward manner.
December 15, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Dear Kathleen Marshall,
Thank you so much for taking the time to share your positive experience with Tom. We're thrilled to hear that you appreciated his polite and straightforward manner. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Really nice furniture store
We had a great experience shopping for our mattress at Raymour and Flanigan outlet in Kingston. Our associate, Venice, was funny, knowledgeable, and kind. I had never been in the outlet before, and didn’t know they had so many beautiful pieces.
I would highly recommend this store.
December 2, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Linda,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Venice made your visit enjoyable with her humor, knowledge, and kindness. It's great to know that you discovered our wide selection of beautiful pieces during your first visit to our Kingston outlet. Your recommendation means a lot to us, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Carole was amazing and found exactly…
Carole was amazing and found exactly what I was looking for.
November 17, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Sharon,
Thank you so much for your wonderful review! We're thrilled to hear that Carole was able to help you find exactly what you were looking for. We strive to provide excellent service, and it's great to know that Carole made your experience a positive one. We hope to see you again soon!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Spoke with your associate, Jasmine
Spoke with your associate, Jasmine, at your the Kingston,NY store. Jasmine was able to help me with an online issue. She was very helpful and so easy to talk with. She was very kind, knowledgeable and understand!
November 11, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Marion,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jasmine was able to assist you with your online issue and that you found her to be kind, knowledgeable, and easy to talk with. We strive to provide excellent customer service, and it's wonderful to know that Jasmine exemplified this during your visit. We'll be sure to pass along your kind words to her and the team at our Kingston, NY store.
We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Our sales person Venice Baird (Kingston…
Our sales person Venice Baird (Kingston store), did a wonderful job answering our questions and showing us exactly what we were looking for. He patiently explained all options in detail.
November 10, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Dear Rufino,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Venice Baird at our Kingston store was able to assist you so effectively. It's wonderful to know that he provided detailed explanations and helped you find exactly what you were looking for. We appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Thank you for a pleasant shopping…
Thank you for a pleasant shopping experience.
Venice was amazing.
October 29, 2024
We had an excellent experience shopping…
We had an excellent experience shopping at Raymour & Flanigan, and Dale our Sales Representative listened to what we were looking for in a new couch for our livingroom space. He showed us multiple sectionals and couch and helped us find the right fit for our home! Truly a pleasure working with him and we look forward to our next purchase!
October 28, 2024
Very helpful
Our salesman helped us find exactly what we asked for and we made the purchase that same day.
September 8, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Elaine,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesman was able to help you find exactly what you were looking for and that you were able to make your purchase the same day. Your satisfaction is our top priority, and we’re glad to know we met your expectations. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Laura was so friendly and professional
Laura was so friendly and professional, knew what I was looking for and provided options!
September 12, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Kathleen,
Thank you so much for your wonderful review! We're thrilled to hear that Laura was able to assist you in finding exactly what you were looking for. Our team takes great pride in providing friendly and professional service, and it's always rewarding to hear positive feedback from our customers. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Carole was great
Carole was great. Answered all my questions and very knowledgeable. Did not pressure me. 😉
September 7, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Heather,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Carole was able to assist you effectively and provide the information you needed without any pressure. We strive to create a comfortable and informative shopping environment, and it's wonderful to know that Carole exemplified that. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
The sales team goes above and beyond
The sales team goes above and beyond, to insure their client gets exactly what they need.
August 28, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Dear Shirley,
Thank you so much for your wonderful review! We're thrilled to hear that our sales team was able to meet your needs and provide you with exceptional service. Your satisfaction is our top priority, and it’s great to know that we succeeded in making your experience a positive one. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We made a small purchase (Accent Table)…
We made a small purchase (Accent Table) and Carole treated us like we spent thousands of dollars. Very pleasant experience. Will highly recommend your store in Kingston!
August 26, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Dear Debbie,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Carole made your visit special, regardless of the size of your purchase. It's our goal to provide exceptional service to all our customers, and we're delighted that you felt valued. Your recommendation means a lot to us, and we look forward to welcoming you back to our Kingston store in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Mattress shopping
Very helpful knowledge sales person and a large selection of to choose from and competitive pricing
August 24, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Steve,
Thank you so much for your fantastic review! We're thrilled to hear that you found our sales team knowledgeable and helpful. It's great to know that you appreciated our large selection and competitive pricing. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Shopping with no pressure!
The saleswoman, Julie, and the lady behind the checkout desk were the best!! I would shop anytime where they worked. Julie was very knowledgeable and took her time to show my husband and myself whatever we wanted. I have to return a mattress and no problem in doing that either. I love when I buy there.
August 20, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Dear Pattie,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Julie and our checkout team provided you with exceptional service. It's great to know that Julie's knowledge and patience made your shopping experience enjoyable. We're also glad to hear that the return process for your mattress was smooth and hassle-free. Your kind words and high rating mean a lot to us, and we look forward to welcoming you and your husband back to our store anytime.
Best regards,
The Raymour & Flanigan Team
Was quickly assisted in finding what I…
Was quickly assisted in finding what I was looking for and sales person was happy to help me. Had item for me to pick up the next day,
July 29, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Judy,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team and that we could assist you quickly in finding what you needed. It's great to know that you were able to pick up your item the next day. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
On time exactly when they said they…
On time exactly when they said they were going to be. Text message communication and gps tracking. Was in n out of my home in less than ten minutes.
July 29, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hi Vince,
Thank you so much for your fantastic review! We're thrilled to hear that our delivery team met your expectations with punctuality and efficient service. It's great to know that the text message communication and GPS tracking were helpful for you. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Top Notch Sales Associate
Sales associate was very knowledgable. She knows her furniture and makes the purchase affordable knowing ways to finance.
July 13, 2024
Gary The gentleman who helped us was…
Gary The gentleman who helped us was very professional and helpful, we enjoyed our visit
July 6, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review, Kathy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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