Raymour & Flanigan - Kingston Outlet Reviews 

98
TrustScore 5 out of 5

4.9

401 Frank Sottile Blvd., 12401 Kingston, NY, US


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Rated 5 out of 5 stars

Went to purchase a new mattress. Our sales associate Julie was very helpful and knowledgeable. She did a great job guiding us to make the best mattress choice for us with no pressure to make a purch... See more

Company replied

Rated 3 out of 5 stars

Mattress firmer than store model. Purchased the queen elite koil. Got a down mattress topper to make softer. Still wake up with a little back achiness that I have to stretch out. I will see how I... See more

Company replied

Rated 5 out of 5 stars

Sales Associate, Venice was both friendly and knowledgeable about your products. It took me several visits to try out different beds and decide what works best for my needs and my pocketbook. He wa... See more

Company replied

Rated 5 out of 5 stars

I was able to order my item, on sale, and get it in time for an upcoming family visit. Because I am on a tight time schedule, I called the Kingston outlet store and spoke to a lovely associate who hel... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 401 Frank Sottile Blvd., 12401, Kingston, NY, United States

  • 8454438700

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

3,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rich is the man!

We shopped at the location in Kingston, NY. Rich was beyond professional, patient, and knowledgeable about anything we asked. We tried almost every mattress in the store and asked a whole lot of questions. Super satisfied with our experience!

November 9, 2022
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Reply from Raymour & Flanigan - Kingston Outlet

Thank you Thomas Redner for your review. We're happy to hear that you received outstanding service! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Julie Daley

When I walked into your store in the Kingston NY location I was greeted by Julie Daley, she was very pleasant and asked if she could help me find what I was looking for, I explained to her that I was just browsing around & she said ok if I can help you with any questions or anything feel free to ask, I said thank you and began my browsing, I felt comfortable walking around on my own and not being pressured by anyone, when I came across a couch that I like I went to her , she answered my questions and we made the deal, I was in the store for approximately 20 minutes browsing and my dealings with Julie were quick and pleasant approx 10 minutes, Julie was a pleasure to work with

September 11, 2022
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Reply from Raymour & Flanigan - Kingston Outlet

Thank you for taking the time to leave a review, Vincent! We're happy to hear that your sales associate was helpful and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Kingston Outlet

Thank you Andrew Ackerman for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great service

My sales associate was Gary. I walked in on a mission to take something home that day. What I wanted they didn’t have in stock. He talked to the store manager and got the approval needed to sell me the floor model. I love that we went above and beyond and made it happen.

August 15, 2022
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Reply from Raymour & Flanigan - Kingston Outlet

Hi Angela,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Tara was an exellent resource

Tara was an exellent resource. Showed me where the options were and I decided on one chair which she got permission to selll off the floor. The Sotre Manager carried th chair to my car. Overall good experience.

June 27, 2022
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Reply from Raymour & Flanigan - Kingston Outlet

Thank you Timothy Werber for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The salesman was professional

The salesman was professional, courteous and most of all patient

June 25, 2022
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Reply from Raymour & Flanigan - Kingston Outlet

Thank you Robert Swart for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 3 out of 5 stars

Open and Check the merchandise before going home with it

The coffee table and end tables are beautiful. The sales people were very friendly.
We opted to pick up the furniture.
One of the end table’s draw slide was coming apart, little balls and a screw were loose in the box . In all fairness my husband didn’t want to go through the hassle of bringing it back(he is just Going to replace the drawer slide himself).
One would expect the furniture to be in good condition.

July 5, 2021
Rated 5 out of 5 stars

Gary is our go to for furniture guy

Gary is our go to for furniture guy! We love the crew at Raymour!

December 17, 2020
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Reply from Raymour & Flanigan - Kingston Outlet

Hi Jess! We are delighted to hear you had an amazing experience! We look forward to seeing you again in the near future! -MR

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