Went to purchase a new mattress. Our sales associate Julie was very helpful and knowledgeable. She did a great job guiding us to make the best mattress choice for us with no pressure to make a purch... See more
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Went to purchase a new mattress. Our sales associate Julie was very helpful and knowledgeable. She did a great job guiding us to make the best mattress choice for us with no pressure to make a purch... See more
Company replied
Mattress firmer than store model. Purchased the queen elite koil. Got a down mattress topper to make softer. Still wake up with a little back achiness that I have to stretch out. I will see how I... See more
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Sales Associate, Venice was both friendly and knowledgeable about your products. It took me several visits to try out different beds and decide what works best for my needs and my pocketbook. He wa... See more
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I was able to order my item, on sale, and get it in time for an upcoming family visit. Because I am on a tight time schedule, I called the Kingston outlet store and spoke to a lovely associate who hel... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
401 Frank Sottile Blvd., 12401, Kingston, NY, United States
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We shopped at the location in Kingston, NY. Rich was beyond professional, patient, and knowledgeable about anything we asked. We tried almost every mattress in the store and asked a whole lot of questions. Super satisfied with our experience!

Reply from Raymour & Flanigan - Kingston Outlet
Tara was wonderful and patient. Great customer service.

Reply from Raymour & Flanigan - Kingston Outlet
When I walked into your store in the Kingston NY location I was greeted by Julie Daley, she was very pleasant and asked if she could help me find what I was looking for, I explained to her that I was just browsing around & she said ok if I can help you with any questions or anything feel free to ask, I said thank you and began my browsing, I felt comfortable walking around on my own and not being pressured by anyone, when I came across a couch that I like I went to her , she answered my questions and we made the deal, I was in the store for approximately 20 minutes browsing and my dealings with Julie were quick and pleasant approx 10 minutes, Julie was a pleasure to work with

Reply from Raymour & Flanigan - Kingston Outlet
My sales associate was Gary. I walked in on a mission to take something home that day. What I wanted they didn’t have in stock. He talked to the store manager and got the approval needed to sell me the floor model. I love that we went above and beyond and made it happen.

Reply from Raymour & Flanigan - Kingston Outlet
Tara was an exellent resource. Showed me where the options were and I decided on one chair which she got permission to selll off the floor. The Sotre Manager carried th chair to my car. Overall good experience.

Reply from Raymour & Flanigan - Kingston Outlet
The salesman was professional, courteous and most of all patient

Reply from Raymour & Flanigan - Kingston Outlet
The coffee table and end tables are beautiful. The sales people were very friendly.
We opted to pick up the furniture.
One of the end table’s draw slide was coming apart, little balls and a screw were loose in the box . In all fairness my husband didn’t want to go through the hassle of bringing it back(he is just Going to replace the drawer slide himself).
One would expect the furniture to be in good condition.
Gary is our go to for furniture guy! We love the crew at Raymour!

Reply from Raymour & Flanigan - Kingston Outlet
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