Went to purchase a new mattress. Our sales associate Julie was very helpful and knowledgeable. She did a great job guiding us to make the best mattress choice for us with no pressure to make a purch... See more
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Mattress firmer than store model. Purchased the queen elite koil. Got a down mattress topper to make softer. Still wake up with a little back achiness that I have to stretch out. I will see how I... See more
Company replied
Sales Associate, Venice was both friendly and knowledgeable about your products. It took me several visits to try out different beds and decide what works best for my needs and my pocketbook. He wa... See more
Company replied
I was able to order my item, on sale, and get it in time for an upcoming family visit. Because I am on a tight time schedule, I called the Kingston outlet store and spoke to a lovely associate who hel... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
401 Frank Sottile Blvd., 12401, Kingston, NY, United States
- 8454438700
4.9
Excellent
98 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Great customer service quality…
Great customer service quality furniture. The salesman was really nice and pleasant. Thank you.
July 6, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review, Jaaon! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much, Rose Ann, for taking the time to leave a review. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great products and great service
It was the first time I had ever been into the store and I was pleasantly surprised. Great products and great service.
May 25, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello Judy Cook! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
reasonable prices
May 11, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you, Rosemary, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great sales person
April 29, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello DAN GOLDMAN Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Kingston NY store excellent!
Tim Schlegel at Kingston NY store was a excellent and informative salesman. The delivery team were professional, on time and friendly!!
April 13, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello MFKingston! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Mattress firmer than store model
Mattress firmer than store model. Purchased the queen elite koil. Got a down mattress topper to make softer. Still wake up with a little back achiness that I have to stretch out. I will see how I feel after 30 days. Sales people are nice but they don’t give you time to look around yourself first. When you walk in the door and you tell them “Just looking, I”lll let you know if I need help”. They give you about 1 minute and they come back talking up mattresses. The sales people are helpful but need to respect customers to look first and come to ask questions. Delivery men were exceptional and updating on time delivery.
April 1, 2024
Unprompted review
Reply from Raymour & Flanigan - Kingston Outlet
Hello Gwen, thank you for taking the time to leave a review about your mattress today. We are sorry to see you are having a poor experience with your furniture. We appreciate you sharing your experience and would like to see how we can help. Please feel free to send us an e-mail at rfcare@raymourflanigan.com. Be sure to include your order details, name, phone number associated with your account and a brief description of these issues. Thank you!
Very good experience
Dale Wilson was courteous, knowledgeable and very helpful and was able to answer all of my questions. Very pleasant experience.
April 9, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review, Colette! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
the experience and prices at raymour and flanigan were excellent.
carole greeted us as we came thru the door to help us with our shopping experience. she was informative,and helpful in our purchase. she was friendly and made us feel comfortable shopping.
April 6, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello Raymond Boucher! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Carole
Carole, our salesperson, was OUTSTANDING. Through every step of the process. If you visit the store in Kingston, ask for her.
March 1, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review, Marvin! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
We had an appt with the manager Kevin…
We had an appt with the manager Kevin to reselect a
mattress and he was very knowledgeable and incredibly helpful and made the entire experience
very easy and stress free
February 27, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello Jerry Lombardi! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
The Salesperson was fantastic with…
The Salesperson was fantastic with showing us what we said we were looking for in our budget
January 22, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Hello Mark Aronowitz! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Georgia made this a great experience!
January 14, 2024
Reply from Raymour & Flanigan - Kingston Outlet
Thank you so much for your review, Dorothy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent Transaction in all Regards
Georgia and Kevin are good people to deal with
September 15, 2023
Reply from Raymour & Flanigan - Kingston Outlet
Hello RAP! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
The salesperson- Laurie
The salesperson- Laurie- was great. She listened to me and knew exactly what I wanted. She was very polite and easy to talk too.
August 31, 2023
Reply from Raymour & Flanigan - Kingston Outlet
Thank you for your review, Linda. We really appreciate you taking the time to share your experience with us!! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The salesperson
The salesperson, Julie, was very knowledgeable, attentive, and helpful. The process of ordering was easy and quick with good follow up.
August 25, 2023
Reply from Raymour & Flanigan - Kingston Outlet
Hello Nancy Johnson! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
Reply from Raymour & Flanigan - Kingston Outlet
Hi, Robert. Thank you for leaving such a great review! We're glad you had such a good experience with us. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Super salesman.
The salesman went out of his way to accommodate an 84 year old woman.Was also very helpful with her selection.
August 15, 2023
Reply from Raymour & Flanigan - Kingston Outlet
Hello Mary Murray! Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Great experience shopping for a mattress
August 15, 2023
Reply from Raymour & Flanigan - Kingston Outlet
Hello Donna Rosenberg! Thank you for your feedback. We're glad you had such a good experience with us. We hope you enjoy your new furniture!
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