Raymour & Flanigan - Kinnelon Reviews 

94
TrustScore 4.5 out of 5

4.3

1149 Route 23 South, 7405 Kinnelon, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

We came to select recliners. There were more than enough to choose from. We found one that satisfied all the features that we wanted and needed. Delivery scheduled in 3 days, which was perfect. Our sa... See more

Rated 1 out of 5 stars

Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the... See more

Rated 5 out of 5 stars

Ann Marie was phenomenal. I needed a mattress quickly for my mom who was moving into a memory care facility, and Ann Marie was compassionate and truly helpfully. She had helped me several years ago fu... See more

Company replied

Rated 5 out of 5 stars

Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1149 Route 23 South, 7405, Kinnelon, NJ, United States

  • 9739157755

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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Replied to 0% of negative reviews

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4.3

All reviews

(94)

4,207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our Experience Buying A Mattress

Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses and finally made our decision. This is the second mattress we have bought from this store and we highly recommend shopping here.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Kinnelon NJ store

Kinnelon NJ store. Nice sofas for the price. Service and delivery exceeded expectations. Delivery time was spot on, and customer service was very helpful in problem solving! Would buy from again!

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Easy purchase

My sales man was great, I enjoyed working with him.

October 2, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hello Claire Hunter! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 4 out of 5 stars

Personal attention

Personal attention. Delivery in four days. I just wish I could have changed the throw pillows but was told- not possible

September 30, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hello Barbara Corsaro! Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Made our lives so much easier

We received help as soon as we walked in, saw many options, took time to explain each item. It was so much easier to go in person than try and figure it out ourselves online. Very helpful, easy, and convenient

July 30, 2023
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Reply from Raymour & Flanigan - Kinnelon

Thank you for your excellent review, Marisa! We're so glad to hear you had a great experience in our showroom! We hope to see you again soon, thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jim was very knowledgeable

Jim was very knowledgeable, friendly, very helpful.

July 29, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Thank you for your review! We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

Rated 5 out of 5 stars
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Thank you so much, Ewa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Thank you for a great buying experience!

Sales Associate Tee Dowd helped me with an excellent buying experience. Thank you for your help!

June 26, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Thank you so much for your kind review, John! It's great to hear that your sales person, Tee, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Terrific Experience!

Jim was terrific. Knowledgeable, courteous, extremely helpful, yet not a typical "pushy" salesperson. He gave us the room to consider the items we were looking at, but was attentive and ready and able to answer our questions.

June 13, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Thank you Maria for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

Rated 5 out of 5 stars

PROFESSIONAL AND HELPFUL

Both saleswomen, AJ and Karla at Kinnelon and Fairfield stores were helpful and professional. They were attentive without being overbearing and letting me roam but available when I had questions. Sussgestions were on point.

May 28, 2023
Rated 5 out of 5 stars

We were cordially greeted instead of…

We were cordially greeted instead of pounced upon when entering. Asked what we were looking for and shown where the merchandise was. Then AJ our sales person told us if we had any questions she told us where she would be located to answer any questions.

May 22, 2023
Rated 5 out of 5 stars

Great experience at the Kinnelon store

My experience was excellent. I have to thank Rae for her expert help in guiding me through the many recliner options that I had. I need this recliner for an upcoming rotator cuff surgery and was looking for something at the right price point and in the right color.
Rae was extremely helpful and knowledgeable!

April 3, 2023
Rated 5 out of 5 stars

Was not pressured by sales person very…

Was not pressured by sales person very pleasant experience!

March 18, 2023
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Thank you Marilyn for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

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