We came to select recliners. There were more than enough to choose from. We found one that satisfied all the features that we wanted and needed. Delivery scheduled in 3 days, which was perfect. Our sa... See more
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See what reviewers are saying
Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the... See more
Ann Marie was phenomenal. I needed a mattress quickly for my mom who was moving into a memory care facility, and Ann Marie was compassionate and truly helpfully. She had helped me several years ago fu... See more
Company replied
Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1149 Route 23 South, 7405, Kinnelon, NJ, United States
- 9739157755
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Our Experience Buying A Mattress
Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses and finally made our decision. This is the second mattress we have bought from this store and we highly recommend shopping here.
AJ was a great salesperson and answered…
AJ was a great salesperson and answered all of our questions and concerns. My wife and I highly recommend her.
Kinnelon NJ store
Kinnelon NJ store. Nice sofas for the price. Service and delivery exceeded expectations. Delivery time was spot on, and customer service was very helpful in problem solving! Would buy from again!

Reply from Raymour & Flanigan - Kinnelon
Personal attention
Personal attention. Delivery in four days. I just wish I could have changed the throw pillows but was told- not possible

Reply from Raymour & Flanigan - Kinnelon

Reply from Raymour & Flanigan - Kinnelon
Made our lives so much easier
We received help as soon as we walked in, saw many options, took time to explain each item. It was so much easier to go in person than try and figure it out ourselves online. Very helpful, easy, and convenient

Reply from Raymour & Flanigan - Kinnelon

Reply from Raymour & Flanigan - Kinnelon
Mohamed was fantastic
Mohamed was fantastic. Plain and simple. No pressure, great suggestions, and took the time to make us feel comfortable, just like our new furniture will.
Thank you for a great buying experience!
Sales Associate Tee Dowd helped me with an excellent buying experience. Thank you for your help!

Reply from Raymour & Flanigan - Kinnelon
Terrific Experience!
Jim was terrific. Knowledgeable, courteous, extremely helpful, yet not a typical "pushy" salesperson. He gave us the room to consider the items we were looking at, but was attentive and ready and able to answer our questions.

Reply from Raymour & Flanigan - Kinnelon
The great salesman who took me through…
The great salesman who took me through the store
Answer
PROFESSIONAL AND HELPFUL
Both saleswomen, AJ and Karla at Kinnelon and Fairfield stores were helpful and professional. They were attentive without being overbearing and letting me roam but available when I had questions. Sussgestions were on point.
Mohamad was very helpful and pleasant…
Mohamad was very helpful and pleasant to deal with.
We were cordially greeted instead of…
We were cordially greeted instead of pounced upon when entering. Asked what we were looking for and shown where the merchandise was. Then AJ our sales person told us if we had any questions she told us where she would be located to answer any questions.
Great experience at the Kinnelon store
My experience was excellent. I have to thank Rae for her expert help in guiding me through the many recliner options that I had. I need this recliner for an upcoming rotator cuff surgery and was looking for something at the right price point and in the right color.
Rae was extremely helpful and knowledgeable!
Was not pressured by sales person very…
Was not pressured by sales person very pleasant experience!

Reply from Raymour & Flanigan - Kinnelon
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