Raymour & Flanigan - Kinnelon Reviews 

94
TrustScore 4.5 out of 5

4.3

1149 Route 23 South, 7405 Kinnelon, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

We came to select recliners. There were more than enough to choose from. We found one that satisfied all the features that we wanted and needed. Delivery scheduled in 3 days, which was perfect. Our sa... See more

Rated 1 out of 5 stars

Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the... See more

Rated 5 out of 5 stars

Ann Marie was phenomenal. I needed a mattress quickly for my mom who was moving into a memory care facility, and Ann Marie was compassionate and truly helpfully. She had helped me several years ago fu... See more

Company replied

Rated 5 out of 5 stars

Our salesman, Kal, at the Kinnelon, NJ Raymond and Flanagan was very helpful in guiding us to a new queen mattress. He was knowledgeable, friendly, and patient with us as we tried different mattresses... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1149 Route 23 South, 7405, Kinnelon, NJ, United States

  • 9739157755

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(94)

4,231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Bernie! Thanks for reviewing your experience at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Outstanding Service

Our salesman Sam was very knowledgeable and very helpful in our decision making he went the extra mile to show us all different styles that would go with our decor he helped us out tremendously.

November 26, 2020
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Ronald! It's great to see your experience shopping at Raymour & Flanigan was enjoyable! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Awesome store

Always love going to this store the staff are very polite and patient with help finding what you need, and I always leave the store happy with what I picked

October 6, 2020
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Debbie! Thank you for your kind review! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Very good experience

Very good experience. Sales and staff were great.

July 4, 2020
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Edward! We want to thank you for your excellent review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Kim the salesperson was wonderful to…

Kim the salesperson was wonderful to work with. She was very knowledgeable and patient. Will recommend her highly to friends when they are shopping for furniture.

June 30, 2020
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Carol! It's great to hear your experience was positive! Have a great day! -MR

Rated 1 out of 5 stars

We didn't have a great delivery…

We didn't have a great delivery experience. Sales rep was really nice but messed up my order which resulted in delivering wrong item.Had to wait another 4 days till the correct item was redelivered.

February 25, 2020
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi there. We are sorry to hear you had this issue with your furniture delivery and we apologize for the inconvenience this issue has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

Excellent service with Lisa

Excellent service with your salesperson,,Lisa,,she was most professional and patient..Her expertise was valuable to us..

January 4, 2020
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi John! Thank you for the kind words! Thank you for furniture shopping with us! -MR

Rated 3 out of 5 stars

It was ok

It was ok. Salesman was nice, but they should be. I was disappointed that there were discrepancies between price in the store and online, and if I hadn’t noticed, I would have been charged more.

October 23, 2019
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi David. We are sorry for any issues you encountered regarding pricing in our showroom and we apologize for the inconvenience this may have caused. If you'd like to speak with us further about this, feel free to email rfcare@raymourflanigan.com. Thank you. -MR

Rated 5 out of 5 stars

Organized and knowledgeable sales…

Organized and knowledgeable sales person made the experience fast and easy! Definitely going back.

May 16, 2019
Unprompted review
Raymour & Flanigan - Kinnelon logo

Reply from Raymour & Flanigan - Kinnelon

Hi Deborah! Many thanks for reviewing your experience shopping with us! We look forward to seeing you again in the near future! -MR

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