Raymour & Flanigan - Marine Park Reviews 

189
TrustScore 4.5 out of 5

4.6

2560 Flatbush Avenue, 11234 Brooklyn, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My wife and I needed an upgraded mattress. Paul Paul the salesman at the store located at 2560 Flatbush Ave in Brooklyn was excellent. He was very thorough and patient with us. He was very knowledgea... See more

Rated 5 out of 5 stars

My process first started in October 2023 and finally ended February 2024. Ftom day one Nick made sure to listen to my wants and needs and then showed me furniture based on that. He was patient, honest... See more

Rated 1 out of 5 stars

We ordered 2 chairs, after extensive delay ONE was delivered... ordered a replacement, it's almost MARCH - still have received it !!!

Rated 5 out of 5 stars

I would like to acknowledge Krystana, the informative and pleasant costumer care rep on our recent visit. She made the visit easy and she possessed a genuine interest in our concerns. She is d... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2560 Flatbush Avenue, 11234, Brooklyn, NY, United States

  • 6469640648

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(189)

4,005 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visit Raymond and Flanigan last…

I visit Raymond and Flanigan last evening, and receive excellent service , a sales representative Jason Hicks was the best , informative, patient and made my choices easy . He gave me all information I ask and more. Highly recommend him , Best sale representative I had experience with .

June 25, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Evgeniya! Thanks so much for taking the time to leave us such a well-thought-out review! We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars

The best customer service always

The best customer service always ! That’s why I go there all the way from Brooklyn NY

June 16, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Justin! It's great to hear you had a great experience with Raymour & Flanigan! We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

Ileen gets ⭐️ ⭐️⭐️⭐️⭐️

Ileen provided me excellent service. When we first entered she greeted us with a friendly smile and was so welcoming. I needed furniture for 5 rooms and she was so patient, knowledgeable, helpful and offered honest suggestions when asked. I would definitely ask for her when I return and tell all my friends to ask for her. She doesn’t know this yet, but she’s going to be my personal RF assistant 😊. Great job Ileen.

May 16, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Rhonda! Thanks for taking the time to leave us such a detailed review! Thank you for shopping with us!

Rated 5 out of 5 stars

The sale rep was helpful

The sale rep was helpful. I would recommend this store to others.

May 11, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi there! We are happy to see your visit to our store was pleasant. We look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Shopping at Raymour & Flanigan.

When ever I need a new piece of furniture, I head on over to Raymour & Flanigan. They offer a wide variety of choices and the sales representatives are friendly and understands my needs.

April 9, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Cobs! It's great to see you had a great experience! We hope to see you again soon!

Rated 5 out of 5 stars

Delightful sales associate

Our associate offered suggestions based on what we wanted; he was extremely patient and a pleasure to work with.

April 8, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hello CC! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! We hope to see you again soon!

Rated 1 out of 5 stars

Displeased and irate customer.......

I'm still waiting for a message as to when my furniture would be delivered. No response from my email, and quite frankly I just want a refund

April 4, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Tricia. We are very sorry for the delay with your delivery. We sincerely apologize for the inconvenience this delay has caused and we would be happy to get you in touch with our leadership team to talk about this further with you. Please email us at RFCare@raymourflanigan.com with your order details. Thank you. -MR

Rated 5 out of 5 stars

My husband and I bought a new living…

My husband and I bought a new living room set yesterday. We had a great experience! Your salesman Steven Synnestvedt was very helpful and professional. If any of my family or friends are looking for new furniture I would definitely recommend Raymour & Flanigan.

April 4, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Christine! Thanks so much for taking the time to leave us such positive feedback! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Salesman extremely helpful and…

Salesman extremely helpful and knowledgeable.
Answered all questions and concerns

April 1, 2021
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Beth! Thanks so much for your positive review! We are looking forward to seeing you again soon! -MR

Rated 1 out of 5 stars

It was a terrible experience

It was a terrible experience. The only positive thing was hoping to never shop there again...and one of the junior managers who was the only one who showed any care or concern.

March 2, 2021
Rated 4 out of 5 stars

Over all my experience in store was…

Over all my experience in store was good however I did felt a lil rush like the sales rep was rushing to be done with me so he can move on to the next costumer ,my furnitures were delivered on Sunday the 13th with one piece missing, I called the store to speak with the sales rep Paul about what happen but he was clueless as to why one piece was missing, he did explain what could have been the problem and that I should be getting it the following Monday Dec 21st. Unsatisfied costumer

December 15, 2020
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hello Michelle Sorry to hear you had this experience in our showroom! That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR

Rated 5 out of 5 stars

Great!!!!!!

December 13, 2020
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Desiree! Many thanks for telling us about your experience. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Custom color sectional

Wanted a custom color sectional and the hardworking Paul took the time to find me exactly what I wanted. Due to the fact that it’s custom I have to wait 9-13 weeks for delivery. Hopefully it will be worth the wait!!

December 10, 2020
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Barbara! Thank you for taking the time to leave us such a positive review! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Wow Shopping at Raymond &Flanigan is a…

Wow Shopping at Raymond &Flanigan is a pleasure 😀 the sales clerk was very courteous from the beginning to the end of my visit. I will continue Shopping there for all the furniture I need I'm so happy.

December 6, 2020
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Rosanne! It's nice to hear you had a great experience! Have a great day! -MR

Rated 5 out of 5 stars

Babi was knowledgeable and patient

Babi was knowledgeable and patient. I got everything I was looking for. Excellent service.

September 25, 2020
Unprompted review
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Jennifer! Thanks so much for your terrific review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Great customer service

long wait to see a cashier (so much so we almost left, but smart/persistent salesperson kept us from leaving), but overall customer service was great. showroom inventory was great. all questions were answered by our salesperson.

September 21, 2020
Unprompted review
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi Steve! Thanks for taking the time to leave us such amazing feedback! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Mark the sales person at store in…

Mark the sales person at store in Brooklyn flatbush was attentive and helpful. Young lady who cashed me out was pleasant and efficient.

September 4, 2020
Unprompted review
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hello Kashan! Thanks so much for telling us about your shopping experience. We hope to see you again soon! -MR

Rated 5 out of 5 stars

fantastic service

Stefan, our sales associate was knowledgeable and efficient in helping us find the perfect bed. I'd recommend him any day.

July 5, 2020
Unprompted review
Raymour & Flanigan - Marine Park logo

Reply from Raymour & Flanigan - Marine Park

Hi there! Thanks for reviewing your experience! Have a great day! -MR

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look