Visited the store and later ordered a "twin sleeper" on the website. The delivery personnel were great: courteous, clean and efficient. Very pleased with the quality of the item.
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See what reviewers are saying
We came in looking to upgrade our mattress. We had an idea of what we wanted and our salesperson Carole Denison priced a couple of options and when we asked if there was anything comparable but less e... See more
Company replied
My experience at Raymour & Flanigan was exceptional from start to finish. The team provided a perfect balance of service—they gave my family the space we needed to browse comfortably while remaining... See more
Ed was extremely knowledgeable, friendly, and professional. He didn’t try to push any particular mattress on us he let us decide what felt best. Spent more than anticipated but are confident that this... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
30 Gibbs Court, 10940, Middletown, NY, United States
- 8453436800
4.6
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sales person was knowledgeable and…
Sales person was knowledgeable and patient while we shopped around.
January 27, 2020
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Ana! We are thrilled to see you enjoyed your experience at Raymour & Flanigan. Thank you for shopping with us! -MR
Excellent and professional service!
January 9, 2020
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Marilyn! It's nice to hear your experience with us was enjoyable! Thank you for furniture shopping with us! -MR
Gary was an excellent sales rep and…
Gary was an excellent sales rep and love the furniture
January 9, 2020
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Joseph! We are pleased to hear you had an incredible experience! We are looking forward to seeing you again soon! -MR
Very knowledgeable and willing to work…
Very knowledgeable and willing to work within my budget!! Both Gary and Cristine were great!! You should be proud to have such people to be working for you!
Loukas and Janet!!
December 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Louie! It's great to see you had a positive experience! We are looking forward to seeing you again soon! -MR
We have been purchasing furniture from…
We have been purchasing furniture from Raymour @ Flannigan for many years. Friendly staff, courteous delivery staff, and good value for the product!
December 5, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi there! Thanks so much for telling us about your shopping experience. We are looking forward to seeing you again soon! -MR
Ed Rubinstein
My salesperson, Ed was very informative and helped me with my mattress and living room selections. Thank you Ed!
December 3, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Patti! Thank you for leaving a review about your amazing experience. Have a great day! -MR
Our sales representative was… Rachael Robertson
Our sales representative was professional, showed us what we wanted to see and wasn’t pushy. She answered some concerns we had about delivery and payment, to put our mind at ease. Great experience
October 29, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hello William! Thanks so much for your amazing review! We look forward to seeing you again in the near future! -MR
This is our 4th purchase with R&F
This is our 4th purchase with R&F. Each and every time we have been there it has been a pleasurable experience. Your sales staff is exceptional. This time we had Victor Guasp. He was down to earth, not pushy and very entertaining! He was straight forward and to the point. My husband stated he was going to LAZBOY and he said feel free but I think you will be back and we did come back. He knew his product. Your delivery service is by far the best, quick and easy but professional. If we need anything again, we will be back!
October 21, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Angela! Thank you for taking the time to leave us such a fabulous review! We look forward to seeing you again in the near future! -MR
Excellent customer service
Excellent customer service at this location. Consultant Michelle DeLa Rosa was very professional and helpful.
October 4, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi there! It's nice to see you enjoyed shopping for furniture with us. We look forward to seeing you again in the near future! -MR
will shop at Raymour from now on!
Awesome customer service and manager was willing to make right a situation that happened a while go by giving us a great deal on our new bedroom set. Highly recommend!
September 23, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Lisa! Thanks so much for reviewing your experience! Have a great day! -MR
The guys were right on time
The guys were right on time. They were quick and knew what they were doing. Two nice guys.
September 9, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi John! Thanks for your kind review! Thank you for shopping with us! -MR
Salesman was very patient and not…
Salesman was very patient and not pushy. Great selection
August 20, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Joseph! We want to thank you for your amazing review! We hope to see you again soon! -MR
Eric was knowledgeable and helpful with…
Eric was knowledgeable and helpful with our purchase.
August 14, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Christopher! Many thanks for leaving a review about your pleasant experience. Thank you for shopping with us! -MR
I went to purchase beds for my son's
I went to purchase beds for my son's. Ed was great at showing us what we wanted to see and answering our questions.
August 8, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi there! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! Thank you for shopping with us! -MR
A good experience
Eileen Green walked me to the bed I wanted. She was very friendly and informative. But it was up to me to choose what I wanted. I loved the daybed I bought. I kept looking around because all their furniture looked so nice.
August 4, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hello Marie! Thanks so much for taking the time to leave us such a helpful review about your shopping experience! We hope you enjoy your new furniture! -MR
Great experience from point of sale to…
Great experience from point of sale to the delivery and installation.
July 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Timothy! Many thanks for your amazing review! Have a great day! -MR
Setting up my sale and reselect of my…
Setting up my sale and reselect of my couch was very smooth, while working with the Kingston Outlet.
I will happily purchase from Kingston Again!
July 10, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Roscoe! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR
False advertising
I went on line to price our desired choice and entered delivery information and it indicated 3 day delivery was available. When we went to the store to make the purchase we were told we had to wait seven days and delivery was only available on sundays in our area. If I could have located a similar set elsewhere I would have. This is clear false advertising
July 6, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi Bill. We're sorry to hear about this miscommunication you experienced and apologize for any inconvenience this may have caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR
I walked in to buy some sconces for a…
I walked in to buy some sconces for a gift and had my regular salesman,Joseph take care of me as always. He knows me and appreciates that I always ask for him when making purchases. I like having a go to person wherever I go. It makes the whole process smoother and much more pleasant.
May 13, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hello David! Many thanks for taking the time to leave us such positive feedback! We appreciate you shopping with us! -MR
Had a good time trying different…
Had a good time trying different mattress in the store. they know their mattress. Thank you guys.
May 13, 2019
Unprompted review
Reply from Raymour & Flanigan - Middletown
Hi James! Thanks for your terrific review! Thank you for shopping with us! -MR
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