Visited the store and later ordered a "twin sleeper" on the website. The delivery personnel were great: courteous, clean and efficient. Very pleased with the quality of the item.
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See what reviewers are saying
We came in looking to upgrade our mattress. We had an idea of what we wanted and our salesperson Carole Denison priced a couple of options and when we asked if there was anything comparable but less e... See more
Company replied
My experience at Raymour & Flanigan was exceptional from start to finish. The team provided a perfect balance of service—they gave my family the space we needed to browse comfortably while remaining... See more
Ed was extremely knowledgeable, friendly, and professional. He didn’t try to push any particular mattress on us he let us decide what felt best. Spent more than anticipated but are confident that this... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
30 Gibbs Court, 10940, Middletown, NY, United States
- 8453436800
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Replied to 0% of negative reviews
Typically replies within 24 hours
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LOVE MY NEW FURNITURE
I love Raymour and Flanigan's furniture so much, I just furnished my entire new house with their furniture.
It is extremely well made and very stylish.
The sales associate Frank from the Middletown, NY store was so helpful and knowledgeable about all of the furniture in the store. He was able to answer whatever questions we had.

Reply from Raymour & Flanigan - Middletown
The sales representative Eric gave me…
The sales representative Eric gave me outstanding service. He is very knowledgeable and efficient. It was a pleasure doing business with him. I will definitely be back to see him in the future for other purchases.

Reply from Raymour & Flanigan - Middletown
Also so pleasant and nice
Also so pleasant and nice. The manager took his time with us to make sure we chose the right mattress!
Loved the sevice
My online assistant Lina Murphy went to great extend to help me place my order and delivery. She was very patient and reassuring,knew very well what and how to do.360 degries assistance!Great job!
I have been shopping with your company…
I have been shopping with your company for many years, and the quality hasn’t changed. I was very pleased with our recent bedroom set. Briana Kelly was our sale person, she was a jewel, very compassionate and thoughtful. Our next purchased was our living room furniture, she walked us through that also. I am very pleased with both purchases. Briana is a keeper. Thank you it was a great experience.

Reply from Raymour & Flanigan - Middletown
Poor service
I ordered a couch and chair 3 weeks ago. Chair is in stock, couch is on back order. On Friday, I received multiple emails, text, stating my delivery was ready and will be delivered on Monday. Sunday, I get a phone from delivery driver that they will be there at 8am. At 3:50, I received an order from Schenectady saying 1/2 my order is not available for delivery. Today on June 14, 2021, I received an email stating if I don’t schedule an appointment to have my chair delivered they will be giving it to the next customer. This is beyond ridiculous. Can someone help

Reply from Raymour & Flanigan - Middletown

Reply from Raymour & Flanigan - Middletown
I've been using Raymour for years
I've been using Raymour for years. Excellent service and durable products.

Reply from Raymour & Flanigan - Middletown
We above commet
Brian was professional,knowledgeable,informative and caring. We are happy and satisfied with the transaction.

Reply from Raymour & Flanigan - Middletown
Chris our salesperson was very good at…
Chris our salesperson was very good at assisting us with our purchase. He was very knowledgeable and friendly. We will be back as the customer service as right on. Thank you.

Reply from Raymour & Flanigan - Middletown
Salesperson was very helpful and…
Salesperson was very helpful and patient in helping me find the items that I was looking for. Left store satisfied with what I purchased.

Reply from Raymour & Flanigan - Middletown
Gr8 store experience
Gr8 store experience. Danielle helped us to choose living room sofas. She’s professional & pleasure to work with. Store manager Kevin is good.

Reply from Raymour & Flanigan - Middletown
Vincent in Middletown NY was my sales…
Vincent in Middletown NY was my sales representative. He was very informative and I loved that he didn't cling to me giving me space to look around and then coming in right when I needed him. Thanks Vincent!
The salesman was very helpful and…
The salesman was very helpful and knowledgeable. It was a real pleasure.

Reply from Raymour & Flanigan - Middletown
Salesman was friendly and very helpful…
Salesman was friendly and very helpful and also the delivery men were wonderful they set up everything and asked if there was anything else they could do

Reply from Raymour & Flanigan - Middletown
My wife and I was completely pleased…
My wife and I was completely pleased with the service we received.

Reply from Raymour & Flanigan - Middletown
Looking at couches
Had a great experience, and exceptional service with our sales woman
We have purchased furniture severa
We have purchased furniture several times from Raymour & Flanigan and always been happy with our purchase and customer service. Sales reps that we have dealt with have always been informative, courteous and knowledgeable. Our latest addition, the Arista glass sofa table is exactly what we were looking for and compliments our decor perfectly!
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