Raymour & Flanigan - Middletown Reviews 

205
TrustScore 4.5 out of 5

4.6

30 Gibbs Court, 10940 Middletown, NY, US


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Rated 5 out of 5 stars

Visited the store and later ordered a "twin sleeper" on the website. The delivery personnel were great: courteous, clean and efficient. Very pleased with the quality of the item.

Rated 5 out of 5 stars

We came in looking to upgrade our mattress. We had an idea of what we wanted and our salesperson Carole Denison priced a couple of options and when we asked if there was anything comparable but less e... See more

Company replied

Rated 5 out of 5 stars

My experience at Raymour & Flanigan was exceptional from start to finish. The team provided a perfect balance of service—they gave my family the space we needed to browse comfortably while remaining... See more

Rated 5 out of 5 stars

Ed was extremely knowledgeable, friendly, and professional. He didn’t try to push any particular mattress on us he let us decide what felt best. Spent more than anticipated but are confident that this... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 30 Gibbs Court, 10940, Middletown, NY, United States

  • 8453436800

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(205)

4,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE MY NEW FURNITURE

I love Raymour and Flanigan's furniture so much, I just furnished my entire new house with their furniture.
It is extremely well made and very stylish.
The sales associate Frank from the Middletown, NY store was so helpful and knowledgeable about all of the furniture in the store. He was able to answer whatever questions we had.

September 19, 2021
Raymour & Flanigan - Middletown logo

Reply from Raymour & Flanigan - Middletown

Hi Nat! Thanks for taking the time to leave us such fantastic feedback! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

The sales representative Eric gave me…

The sales representative Eric gave me outstanding service. He is very knowledgeable and efficient. It was a pleasure doing business with him. I will definitely be back to see him in the future for other purchases.

August 24, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Holly! Thank you for leaving this positive rating! We hope you’re enjoying your new furniture or mattress. -CE

Rated 5 out of 5 stars

Loved the sevice

My online assistant Lina Murphy went to great extend to help me place my order and delivery. She was very patient and reassuring,knew very well what and how to do.360 degries assistance!Great job!

July 11, 2021
Rated 5 out of 5 stars

I have been shopping with your company…

I have been shopping with your company for many years, and the quality hasn’t changed. I was very pleased with our recent bedroom set. Briana Kelly was our sale person, she was a jewel, very compassionate and thoughtful. Our next purchased was our living room furniture, she walked us through that also. I am very pleased with both purchases. Briana is a keeper. Thank you it was a great experience.

June 19, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Ivan! Thanks so much for taking the time to leave us such a thoughtful review! We look forward to seeing you again in the near future! -CE

Rated 1 out of 5 stars

Poor service

I ordered a couch and chair 3 weeks ago. Chair is in stock, couch is on back order. On Friday, I received multiple emails, text, stating my delivery was ready and will be delivered on Monday. Sunday, I get a phone from delivery driver that they will be there at 8am. At 3:50, I received an order from Schenectady saying 1/2 my order is not available for delivery. Today on June 14, 2021, I received an email stating if I don’t schedule an appointment to have my chair delivered they will be giving it to the next customer. This is beyond ridiculous. Can someone help

June 14, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Margaret. We truly apologize for the issue you had with your furniture delivery. Did you receive delivery yet? If not, please email us at rfcare@raymourflanigan.com with your purchase information and we'll work with our management team to get this resolved. Thank you. -CE

Rated 5 out of 5 stars

I've been using Raymour for years

I've been using Raymour for years. Excellent service and durable products.

June 13, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Natasha! Thanks so much for the kind words! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

We above commet

Brian was professional,knowledgeable,informative and caring. We are happy and satisfied with the transaction.

June 11, 2021
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Reply from Raymour & Flanigan - Middletown

Hello Eugenia! Thank you for your incredible review! Thank you for shopping with us! -CE

Rated 5 out of 5 stars

Chris our salesperson was very good at…

Chris our salesperson was very good at assisting us with our purchase. He was very knowledgeable and friendly. We will be back as the customer service as right on. Thank you.

May 5, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Christine! We want to thank you for telling us about your experience. We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Salesperson was very helpful and…

Salesperson was very helpful and patient in helping me find the items that I was looking for. Left store satisfied with what I purchased.

May 1, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Edwin! Thanks for leaving a review about your terrific experience. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Gr8 store experience

Gr8 store experience. Danielle helped us to choose living room sofas. She’s professional & pleasure to work with. Store manager Kevin is good.

April 19, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Khyati! Thanks for your terrific review! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Salesman was friendly and very helpful…

Salesman was friendly and very helpful and also the delivery men were wonderful they set up everything and asked if there was anything else they could do

March 18, 2021
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Reply from Raymour & Flanigan - Middletown

Hi Virginia! Thank you for your kind review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

My wife and I was completely pleased…

My wife and I was completely pleased with the service we received.

March 18, 2021
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Reply from Raymour & Flanigan - Middletown

Hello Rudolph! Thanks for reviewing your experience with Raymour & Flanigan! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

We have purchased furniture severa

We have purchased furniture several times from Raymour & Flanigan and always been happy with our purchase and customer service. Sales reps that we have dealt with have always been informative, courteous and knowledgeable. Our latest addition, the Arista glass sofa table is exactly what we were looking for and compliments our decor perfectly!

March 17, 2021

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