Visited the store and later ordered a "twin sleeper" on the website. The delivery personnel were great: courteous, clean and efficient. Very pleased with the quality of the item.
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We came in looking to upgrade our mattress. We had an idea of what we wanted and our salesperson Carole Denison priced a couple of options and when we asked if there was anything comparable but less e... See more
Company replied
My experience at Raymour & Flanigan was exceptional from start to finish. The team provided a perfect balance of service—they gave my family the space we needed to browse comfortably while remaining... See more
Ed was extremely knowledgeable, friendly, and professional. He didn’t try to push any particular mattress on us he let us decide what felt best. Spent more than anticipated but are confident that this... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
30 Gibbs Court, 10940, Middletown, NY, United States
- 8453436800
4.6
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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We came in looking to upgrade our…mattress
We came in looking to upgrade our mattress. We had an idea of what we wanted and our salesperson Carole Denison priced a couple of options and when we asked if there was anything comparable but less expensive she went to one other associate (sorry but I can’t remember his name only that he was very well versed in mattresses) He recommended the mattress we ended up loving and Carole was lovely during the whole transaction!!! And we get our new mattresses this week!
January 8, 2023
Reply from Raymour & Flanigan - Middletown
Thank you for taking the time to leave us this great review! We are thrilled to hear that our team were able to help you find the perfect mattress within your budget. It's great to know that you had a positive shopping experience with us and we hope that you enjoy your new mattress. Thank you for choosing our business! -Jeff V.
Reply from Raymour & Flanigan - Middletown
Thank you for your review Maureen Licata We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.
The Salesperson
The Salesperson, Brianna was very helpful - had a lovely disposition.
December 29, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Howard Shaeffer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
They honored a mattress exchange and…
They honored a mattress exchange and helped my father out. Francisco the store manager on site was wonderful.
December 28, 2022
Reply from Raymour & Flanigan - Middletown
Thank you August Turiano for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Middletown
Thank you Kristin for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Excellent sales staff
Very responsive and knowledgable sales staff. A high quality and relaxing customer experience.
November 30, 2022
Reply from Raymour & Flanigan - Middletown
Thank you David Clappfor your review. We're happy to hear you found our service and selection to be amazing!! We hope to see you again. -Jeff V.
Great service!
November 24, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Ming Li for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The salesperson was great warm welcome…
The salesperson was great warm welcome knowledgeable and very helpful
November 11, 2022
Reply from Raymour & Flanigan - Middletown
Thank you for your review Joyce Howard We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Great customer service.
October 30, 2022
Reply from Raymour & Flanigan - Middletown
Thank you James Roberts for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Bunk bed
I set up to see Matt and he was out and Pam said she would help me complete my order and did. Both Matt and Pam were a great help. Thank you.
October 3, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Deanna Velie for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Very Goog
Matthew was very very kind, very helpful and very patience. He answer all of our question. He deserve a lot more of 5 star.
The Manager was very serious but very nice.
September 9, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Marina Censoni for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Recliner
Professional and courteous sales person. Attentive without being overbearing.
September 12, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Guest for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
I had a great experience at the Raymour…
I had a great experience at the Raymour and Flanagan in Middletown, NY. Cosimo was very helpful and respectful.
September 1, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Anne Turski for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Associate Brian was very helpful and…
Associate Brian was very helpful and Patience . The end result I was able to complete three bedrooms and the living room area .
July 25, 2022
Reply from Raymour & Flanigan - Middletown
Thank you for taking the time to leave a review, Joy! We are happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Our advisor was wonderful!
Our advisor, Mercedes, at the Middletown NY store was fabulous. Listened to what we were looking for and understood our likes and dislikes. Spent a considerable amount of time with us looking for just the right furnniture. She was extremely helpful, courteous, and not pushy at all. It is for this reason that we bought two sets of furniture from her. We will be back when we're ready to redo the next room!
July 5, 2022
Reply from Raymour & Flanigan - Middletown
Thank you Carole Mccann for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The manager and sales woman were…
The manager and sales woman were extremely helpful in assisting us with our new furniture needs.
December 22, 2021
Reply from Raymour & Flanigan - Middletown
Thank you for taking the time to leave a review, Donna! We really appreciate you taking the time out to share your experience with us. -Taylor W
As soon as I walked in and was greeted…
As soon as I walked in and was greeted by Christopher who was so helpful. I explained what I was looking for and he took me to a couch that I basically described exactly! He was knowledgeable about all the features and wasn’t pushy at all. He also showed me other options based on my description but I ended up buying the first couch he showed me. The buying process was quick and easy and I’m waiting for my delivery on the 1st! Great experience at this store.
October 25, 2021
Reply from Raymour & Flanigan - Middletown
Hi Tracy,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
Reply from Raymour & Flanigan - Middletown
Hi Theresa! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Great experience
Great experience. Seaman was wonderful, no pressure just was there to answer questions. He told us what was in stock and although I was worried I really didn’t get my furniture in 3 days. Delivery was on time.
October 23, 2021
Reply from Raymour & Flanigan - Middletown
Hi Meghan! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Rihanna greeted us by the door,she was…
Rihanna greeted us by the door,she was terrific , and
we told her what we were looking for, she showed us around the store. We felt no pressure to make a purchase, but we found the perfect TV console and a unique painting
Both were delivered in two days. The delivery guys were fast and courteous
October 22, 2021
Reply from Raymour & Flanigan - Middletown
Hi Joann! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
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