Raymour & Flanigan - North Haven Reviews 

172
TrustScore 4.5 out of 5

4.6

70 Universal Drive, 6473 North Haven, CT, US


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Rated 5 out of 5 stars

My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more

Company replied

Rated 4 out of 5 stars

Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more

Company replied

Rated 5 out of 5 stars

Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more

Company replied

Rated 5 out of 5 stars

Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 70 Universal Drive, 6473, North Haven, CT, United States

  • 2034980738

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(172)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional. Great service and enjoyable to speak with.

September 11, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you for taking the time to leave a review, Kristin! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great Experience.

Our salesman Chris was very patient and professional in our experience. He was very helpful and we would definitely go back.

September 6, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you for taking the time to leave a review, Jeff! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Well satisfied customer

Great experience and sales person was Great!
Would definitely recommend R and F and I myself will continue to be a customer!

September 6, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you Marie Hartigan for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Jennifer is fantastic

Jennifer is fantastic. Just purchased a queen vibrating bed w/mattress. We love it so much we were able to purchase a king size exact bed over phone. Transaction was 10 min & we were offered delivery the next day. Jennifer is extremely well knowledgeable & adorable. We will be back for more furniture

September 4, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you Ellen Morrone for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I had the BEST experience at Raymour…

I had the BEST experience at Raymour Flanagan, North Haven. John Kearney was not only helpful but so patient, helpful and pleasant!!!

August 14, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you Lorraine Gariepy for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I worked with Phil--out of the…

I worked with Phil--out of the Connecticut store. He was very, very helpful giving me recommendations and pricing based on what I was looking for.

July 19, 2022
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Reply from Raymour & Flanigan - North Haven

Thank you Janice for your excellent review. We are happy to hear that you received great service with your salesman!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I really love dealing with this store

I really love dealing with this store. The Staff is professional and helpful and the furniture is quality and beautiful!

January 5, 2022
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Reply from Raymour & Flanigan - North Haven

Hi Debra! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Everything was amazing to ordering to…

Everything was amazing to ordering to delivery and setup was excellent and love how they show you much it will be before your delivery and where the truck. Very well satisfied and yes i will be ordering there again. Both the delivery men were excellent. Thank you again and Merry Christmas and God Bless

December 22, 2021
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Reply from Raymour & Flanigan - North Haven

Hi Judy! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

We worked with John Kearney in the…

We worked with John Kearney in the North Haven, CT store
John is always helpful and never pushy. Has knowledge of products on the floor and is a pleasure to work with.

November 11, 2021
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Reply from Raymour & Flanigan - North Haven

Thank you for taking the time to leave a review, Andrew! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Great Shopping Experience

I was shopping online for an accent chest for my new home. I contacted the store near me to ask some questions and they did so with great knowledge of product. The shopping experience went smoothly, customer service was stellar, the delvery team did a great job were very polite and humorous and the furniture quality is excellent. Thank you!!

November 3, 2021
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Reply from Raymour & Flanigan - North Haven

Hi LAURA! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Great experience from the minute I…

Great experience from the minute I entered the beautiful Waterbury Store I told the sales person who met us at the door exactly what I was doing there and what I wanted to see; she immediately took us around and showed us everything we wanted to see. I could of ordered online but she was so wonderful, polite and not pushy at all...I definitely will go again when we need something else...Thank you Lora

September 27, 2021
Rated 5 out of 5 stars

Very helpful and quick to discount a…

Very helpful and quick to discount a set when I asked if we could just buy one piece. Made it worth our while to take whole set.

September 14, 2021
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Reply from Raymour & Flanigan - North Haven

Hello there! We want to thank you for leaving us a 5-star review! We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

Eddie was extremely helpful

Eddie was extremely helpful. I came in looking for a sectional, which he showed me several and then I spotted the sofa and loveseat. Fell in love with it. He then showed me some hassocks which I also found matches the design on the fabric. He explained the platinum protection plan which at first I was not going to take but changed my mind when I realized the cost was not too much considering what my furniture was worth.

August 26, 2021
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Reply from Raymour & Flanigan - North Haven

Hi Dottie,

Thank you for your awesome feedback. We are so glad you had a pleasant experience with us. We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Thank you for always providing an easy shopping environment

July 9, 2021
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Reply from Raymour & Flanigan - North Haven

Hello Jennifer! Thanks so much for leaving us a 5-star review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Chris Concoran was the best

Chris Concoran was the best. I was in 4 weeks earlier and he remembered me when I came in yesterday. He is a Keeper.

June 11, 2021
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Reply from Raymour & Flanigan - North Haven

Hello Diane! It's nice to hear you enjoyed your experience. Thank you for shopping with us! -CE

Rated 5 out of 5 stars

excellent support

excellent support, good listening. we were able to purchase what we wanted in much less time than anticipated. we thought we would need to go to several stores and ended up with a choice in less than an hour.

June 7, 2021
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Reply from Raymour & Flanigan - North Haven

Hi Elaine! Thank you for taking the time to leave us such a detailed review! We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

Our salesman Matthew was excellent

Our salesman Matthew was excellent. He was very knowledgeable and friendly. He answered all our questions.

May 13, 2021
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Reply from Raymour & Flanigan - North Haven

Hi Ann! We are pleased to see you had a great experience furniture shopping at Raymour & Flanigan! We are looking forward to seeing you again soon!

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