My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more
Company replied
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Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more
Company replied
Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more
Company replied
Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
70 Universal Drive, 6473, North Haven, CT, United States
- 2034980738
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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the best
our salesman was the best, was very easy to buy what we needed.
January 28, 2020
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hello Raymond! It's great to hear your experience was amazing! Thank you for shopping with us! -MR
Great service and salesmanship....BUT....
Could have gotten 5 stars.... but heard back from R and F and ignored my remarks and only cared about the stars so I am taking stars back!!! Great service and salesmanship! Thank you Joe for putting up with us!! Put together a great combo. Now if you can get your company to stay true to their ads.... a sale is a sale and when one customs an order they should get the sales price and pay the fabric fee.... not regular price AND fabric fee!!!! You are only ones in area doing so. Going to Pilgrim Furniture stores next time.
December 28, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi Alfred. We are glad to hear you had a great experience shopping with Joe. We also appreciate you taking the time to share your feedback with us regarding our sale. If you'd like to speak with us further about this, feel free to email rfcare@raymourflanigan.com. Thank you for shopping with us! -MR
Raymour and Flanagan review
The sales person was very professional, friendly and helpful! We do mostly all our furniture shopping at Raymour and Flanagan! Great choices and reasonable prices.
December 4, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi Kathy! We want to thank you for the kind words! We look forward to seeing you again in the near future! -MR
Excellent Job!
Excellent Job!! Had many suggestions and options for us. We will be back to work with Joseph Michaud
November 27, 2019
Unprompted review
Quality Furniture and Quality Service
Ivette was very helpful with our selection of living room furniture for our home. She helped with color and fabrics and went above and beyond to make sure that we found what would best fit our family’s needs. We look forward to continuing to shop in your store in the future for new furniture when we need it.
November 20, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi there! Thanks so much for taking the time to leave us such a thoughtful review! Thank you for shopping with us! -MR
Stopped by to look at your mattress…
Stopped by to look at your mattress selection and with John Kearney's help, I was able to make a selection that day. John was very knowledgeable and took as much time as was needed.
November 20, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi Frank! Thanks for telling us about your experience. We look forward to seeing you again in the near future! -MR
We were met by Kathy upon entering the…
We were met by Kathy upon entering the store but she allowed us time browse and was not high pressure.
October 30, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi Carol! We want to thank you for your excellent review! We hope you're enjoying your new furniture! -MR
Dining room set purchase
We were able to find the appropriate dining room set within 15 minutes and had the paper worked processed within 15 minutes thereafter, and out the building within 45 minutes. The sales person that helped us was very polite and friendly and made sure we understood what we were getting.
September 25, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi Thomas! Thanks so much for taking the time to tell us about your experience at Raymour & Flanigan! We hope you enjoy your new furniture! -MR
Wrong item delivered. No return/exchange once you accepted them.
I went to buy a mattress and foundation. I don't think the rep was very interested in helping me find the very best mattress for me. He didn't explain that I would NOT be able to return or exchange once they were delivered. I wish he had, because when my bedframe was delivered later by my mover and put the foundation and mattress on, I found out the foundation (split) were not matching, so they lay uneven. A week later, the bedframe collapsed, because of the gap. I would never shop there nor recommend them for my friends.
September 1, 2019
Unprompted review
Reply from Raymour & Flanigan - North Haven
Hi there. We are very sorry to hear about this issue with your mattress and base and we sincerely apologize for the inconvenience this has caused. We also apologize for any issues you encountered while in the showroom. We'd like to get you in touch with our management team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help. -MR
Reply from Raymour & Flanigan - North Haven
Hi there. We're so glad to hear you had a great experience at our North Haven showroom. Thank you for shopping with us! -MR
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