The salesman Joe was very courteous and informative with all of the questions we asked. He quickly looked up all of the information on his tablet to complete our furniture purchase. He was very patien... See more
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Jamel and Fatima were the greatest customer service representatives I have come across in a long time. They left no stone unturned. From the minute I walked in the showroom until the time I left,... See more
Company replied
Sales person (I forget his name ) greets us at the door .it’s my first time I been to a R&F store . He took his time and showed us what we asked for and gave us the time to decide with no hassle , no... See more
Company replied
I had a very disappointing experience with Raymour & Flanigan. During delivery, the delivery team broke one rail of my bed. What should have been a simple fix turned into a long and frustrating... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
94-11 Rockaway Blvd, 11417, Ozone Park, NY, United States
- 7186741656
3.8
Great
104 reviews
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Our salesman Mo was extremely helpful
Our salesman Mo was extremely helpful. He showed us all the options available and made sure we were satisfied with our choice.
March 7, 2023
I went to do a re-selection at Ozone…
I went to do a re-selection at Ozone Park outlet. Iggy was the rep. helping us, excellent customer service.
March 4, 2023
Raphael was super easy to work with and…
Raphael was super easy to work with and made the process quick and painless. Whole staff was helpful. We are very happy with the experience.
March 4, 2023
My experience was great because they…
My experience was great because they gives us time to look around the store wasn’t on our backs or trying to make a sale they wanted for us to call them over
February 24, 2023
Alice was so helpful in many ways in…
Alice was so helpful in many ways in getting us what we needed… Go Ozone Park Outlet
February 22, 2023
My first time experience with Raymond…
My first time experience with Raymond and Flanagan was great. The salesperson Reinny Rodriguez was very helpful and courteous. I'll definitely be shopping there again. Thanks
February 18, 2023
Jamal was the kind of salesperson I…
Jamal was the kind of salesperson I like. He let me walk thru the showroom to look at the selection of sofas with out any pressure. However, he was always close by in case I had any questions. I found what I liked and he had a sale.
February 17, 2023
The salesman was very…
The salesman was very personable,knowledgeable and did not pressure me
February 12, 2023
The sale rep was very pleasant and he…
The sale rep was very pleasant and he had strong knowledge in the subject. He made us feel welcome and put no pressure on us. His name of Tavarez, V
February 6, 2023
Customer service was awful.
February 1, 2023
Reply from Raymour & Flanigan - Ozone Park
Hi Jafor. We apologize for the experience you had with our customer service. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com and someone will reach out to you shortly to discuss your experience. -Jeff V.
The Sales so far was great
The Sales so far was great. I am hoping that delivery will be just as great.
February 1, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you for your review, MG! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
picked up a lamp
picked up a lamp, easy, just gave my phone number and ID and someone brought it to me. Girl efficient at desk. Just was surprised no one offered to carry to my car.
January 27, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you for taking the time to leave a review and for complimenting our efficient staff. We apologize for not offering assistance with carrying the lamp to your car, but appreciate your business nonetheless. -Jeff V.
Quick and painless
Purchase was quick and painless. Nice display. Good customer service.
January 27, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience and appreciate your kind words about our display and customer service. -Jeff V.
Shaw was so helpful and knowledgeable
Shaw was so helpful and knowledgeable! He was patient with us and all our questions!
January 23, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you for your review Lisa Diaz We are happy to hear that your sales person was knowledgeable, patient, and helpful!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Ozone Park
Thank you Wafa for your 5 star review. We're happy to hear that our team was so helpful!! -Jeff V.
The salemen guided me to expensive…
The salemen guided me to expensive furniture once he seen that my credit was good. I did not need the protection, but he insisted. Did not like it at all. But the furniture is nice.
January 21, 2023
Reply from Raymour & Flanigan - Ozone Park
Hello Joseph. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
just listen very carefully
rafael was very straightforward and gave us very good information and tips.
January 17, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you so much for taking the time to leave such a positive review! We are happy to hear that your salesman was able to provide you with helpful tips and information. We strive to provide our customers with excellent service, and we appreciate your feedback! -Jeff V.
Exceptional service
Sales person (I forget his name ) greets us at the door .it’s my first time I been to a R&F store . He took his time and showed us what we asked for and gave us the time to decide with no hassle , no rush ! He wasn’t greedy for a sale he more care about our satisfaction !
January 15, 2023
Reply from Raymour & Flanigan - Ozone Park
Thank you for taking the time to leave this review. We believe in providing excellent customer service for all our clients, and we're glad that our team member was able to help you with your needs. We appreciate your kind words and hope to serve you again in the future. -Jeff V.
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