Raymour & Flanigan - Ozone Park Reviews 

104
TrustScore 4 out of 5

3.8

94-11 Rockaway Blvd, 11417 Ozone Park, NY, US


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Rated 5 out of 5 stars

The salesman Joe was very courteous and informative with all of the questions we asked. He quickly looked up all of the information on his tablet to complete our furniture purchase. He was very patien... See more

Company replied

Rated 5 out of 5 stars

Jamel and Fatima were the greatest customer service representatives I have come across in a long time. They left no stone unturned. From the minute I walked in the showroom until the time I left,... See more

Company replied

Rated 5 out of 5 stars

Sales person (I forget his name ) greets us at the door .it’s my first time I been to a R&F store . He took his time and showed us what we asked for and gave us the time to decide with no hassle , no... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with Raymour & Flanigan. During delivery, the delivery team broke one rail of my bed. What should have been a simple fix turned into a long and frustrating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 94-11 Rockaway Blvd, 11417, Ozone Park, NY, United States

  • 7186741656

3.8

Great

TrustScore 4 out of 5

104 reviews

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1-star

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Replied to 0% of negative reviews

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3.8

All reviews

(104)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the moment I stepped in the sales…

From the moment I stepped in the sales representative was very knowledgeable about the product I needed. I would definitely be going back there to do business
Thank you Ozone park. Raymourflanigan.com team.

January 14, 2023
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave us such a wonderful review. We are happy that you had a great experience with our sales representative and that they were able to assist you in finding the product you needed. Your business and satisfaction are very important to us and we look forward to serving you again in the future. -Jeff V.

Rated 5 out of 5 stars

Excellent service

January 13, 2023
Raymour & Flanigan - Ozone Park logo

Reply from Raymour & Flanigan - Ozone Park

Thank you Kathyann Campbell for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

experience was top notch. service was outstanding

Jamel and Fatima were the greatest customer service representatives I have come across in a long time.
They left no stone unturned. From the minute I walked in the showroom until the time I left, the service was excellent. If any of my friends or family are in need of furniture will definitely send them to the outlet.

January 12, 2023
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave such a positive review! We are delighted to hear that our team provided you with excellent customer service and that you were satisfied with your overall experience at our furniture outlet. We appreciate your referrals and look forward to serving you and your loved ones in the future. -Jeff V.

Rated 5 out of 5 stars

The store has beautiful furniture and…

The store has beautiful furniture and the salespeople were very helpful and polite.

January 11, 2023
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Reply from Raymour & Flanigan - Ozone Park

Thank you Elisa Brewifor your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

I found what I wanted

The salesman was awesome. He was patient and helped with everything I needed.

January 3, 2023
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Norman! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Nice location

Great 😊 service

January 2, 2023
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Reply from Raymour & Flanigan - Ozone Park

Thank you Ivan A C for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Quick

Quick, simple, and easy

December 31, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Johan Alvarez for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The service very good

December 21, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Julissa for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great Shopping Experience: The salesman (George Blair) was very…

The salesman (George Blair) was very helpful and efficient, yet not pushy. Loved the selection and quality of furniture!

December 13, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Sharon! We're happy to hear that your sales associate was helpful and efficient!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

They have really good service and help…

They have really good service and help a lot what your trying to find

December 5, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Juan Espinal for your kind words. It's great to hear our sales team was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 3 out of 5 stars

Sales rep didn’t overwhelm

Sales rep didn’t overwhelm
Shipping price sucks
Warranty is a little overpriced

November 25, 2022
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Reply from Raymour & Flanigan - Ozone Park

Hi Andreas. We are sorry that you only had a 3-star experience with us. If you'd like to discuss our shipping costs or the the platinum protection plan please email us at RFCare@raymourflanigan.com. Thank you. -Jeff V.

Rated 5 out of 5 stars

Salesman Joe was very courteous and…

The salesman Joe was very courteous and informative with all of the questions we asked. He quickly looked up all of the information on his tablet to complete our furniture purchase. He was very patient showing us different living room sets. The lady who set up the delivery and gave us our paperwork was also very courteous and helpful.

November 28, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Rosa Ayala for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

The sale Man was very Patient

The sale Man was very Patient, Knowledgeable, and Professional. He was very detailed in his explanation and made suggestions to accommodate what I was looking to purchase.

November 27, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Gowmattie Timahl for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The time and patience they have for you

My experience was really overwhelming my wife and I was in the store for 3hrs and took this salesmen’s time when he could have been doing much more . But he was patient and understanding and , not pushy he walked and showed us around

November 27, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Brandon! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service and employees are very knowledgeable

Great service and employees are very product knowledgeable especially Joseph he’s very kind and patient

November 26, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Amanda Lall for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Hugo! We're happy to hear that our team was courteous and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My most recent experience was great...

My most recent experience was great because the Sales Associate at the furniture store was very helpful in deciding what product to purchase.

November 20, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Altagracia Luna for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Great customer service

Sales person was patient and helpful. Person at final sale was very friendly.

November 18, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Luis! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Wonderful experience. Very little stress

Went into Raymour and Flanigan and the workers were very friendly and helpful. Me and my wife were shopping for a dining table and loved the table we saw. Rainny I believe was his name helped us out with the transaction to get the table and schedule the delivery. The were nice enough hand is water as well. Overall I am very pleased with transaction and experience in the store. I would come back if I need another furniture

November 12, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Anderson S Gonzalez for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

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