Raymour & Flanigan - Ozone Park Reviews 

104
TrustScore 4 out of 5

3.8

94-11 Rockaway Blvd, 11417 Ozone Park, NY, US


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Rated 5 out of 5 stars

The salesman Joe was very courteous and informative with all of the questions we asked. He quickly looked up all of the information on his tablet to complete our furniture purchase. He was very patien... See more

Company replied

Rated 5 out of 5 stars

Jamel and Fatima were the greatest customer service representatives I have come across in a long time. They left no stone unturned. From the minute I walked in the showroom until the time I left,... See more

Company replied

Rated 5 out of 5 stars

Sales person (I forget his name ) greets us at the door .it’s my first time I been to a R&F store . He took his time and showed us what we asked for and gave us the time to decide with no hassle , no... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with Raymour & Flanigan. During delivery, the delivery team broke one rail of my bed. What should have been a simple fix turned into a long and frustrating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 94-11 Rockaway Blvd, 11417, Ozone Park, NY, United States

  • 7186741656

3.8

Great

TrustScore 4 out of 5

104 reviews

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1-star

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Replied to 0% of negative reviews

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3.8

All reviews

(104)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You have to ask for victerlyg Tavarez…

You have to ask for victerlyg Tavarez very good customer service

November 16, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you anthony santiago for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The costumer service was great

The costumer service was great
Grate job

November 13, 2022
Raymour & Flanigan - Ozone Park logo

Reply from Raymour & Flanigan - Ozone Park

Thank you Basmattie Roopchan for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

A variety of furniture to choose from

A variety of furniture to choose from, quality products. Service is excellent. Would recommend anyone to shop, RAYMOUR AND FLANIGAN 😁

November 14, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Yvonne for your recommendation!! We're happy to hear that you enjoyed our selection and service too!! -Jeff V.

Rated 5 out of 5 stars

Your sales reprehensive

Your sales rep. was very courteous and helpful

November 8, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for taking the time to leave a review, Frances! We're happy to hear that your sales associate was helpful and courteous!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Ozone Park

Thank you Irene Scheidfor your review. We're happy you enjoyed our service and great prices too!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

Good customer service

I had a great experience because when I stepped in there was people willing and offering to help unlike to others retailers I have visited in the past that they pay no mind to you. Rainny was of a great help.

October 26, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Wellinton M. for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Awesome

Jamel was patient and knowledgeable!

October 22, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for your review Camille Harichand We are happy to hear that your sales person was knowledgeable and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

For the first time, I would like to say that customer service was great, and also friendly staff, so just keep it.

It was great to visit, with good brand, and also a nice customer service, which the staff was polite, not forget the water wich was offered, i was really appreciated, thanks for the service 😀

October 22, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Faizool Owal for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 2 out of 5 stars

Disappointed

Sales person. provides incorrect information on product causing me to cancel partial order

October 20, 2022
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Reply from Raymour & Flanigan - Ozone Park

Hi Ilena. We are very sorry to hear about this issue with your order. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Rated 5 out of 5 stars

I’m a faithful Raymour and Flanigan…

I’m a faithful Raymour and Flanigan customer I love the idea that I go and see what I want and can check out within 10 minutes and also rely on their delivery schedule. The quality of your furniture is always been great once again thank you

October 14, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you George for your business. We're glad to hear that your experience was quick and easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Salesman was the best very helpful and…

Salesman was the best very helpful and knowledgeable

October 14, 2022
Raymour & Flanigan - Ozone Park logo

Reply from Raymour & Flanigan - Ozone Park

Thank you for your review Eugene Spence We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Ozone Park logo

Reply from Raymour & Flanigan - Ozone Park

Thank you Yuri Latorre for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

The marble table was about $850 very…

The marble table was about $850 very fair price. The bridge metal portrait was breathtaking $200. The smile on my fiancé’s face was PRICELESS!!! I’m convinced and Hooked..

October 5, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Barry Jimenez for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

The Manger show my mom what she wanted

The Manger show my mom what she wanted. He wasn't pushing at all and was very happy with our experience with them. Definitely do business with this company again

October 10, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you Connie Salvati for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very friendly and professional

I walked into the store and all the Sales Representative said hello. The only Sales Rep that ask did I need help was Jamel B. Jamel was very helpful and informative. Jamel let me know about all payment options that Raymour & Flanagan have. Jamel is the main reason I end up purchasing furniture while I was in the store. I will definitely send friends and family to that location.

October 9, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for your review Demetrias We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Thanks to the advisor

Thanks to the advisor, i could get the think I need,easily and fast.
Professional and positive lady

October 8, 2022
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Reply from Raymour & Flanigan - Ozone Park

Thank you for your review, Mihail! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Love the treatment 👌

We love the way we were treated my wife and I just finish working and were not properly dress we were in regular clothed shorts, tank top with a hoddie and crocs and the customer service was just phenomenal like if you were to come in all dresses up. Shad was an amazing gentleman and was able to get us approved for 1 year financing with 0% interests.

October 8, 2022
Raymour & Flanigan - Ozone Park logo

Reply from Raymour & Flanigan - Ozone Park

Hi Franklin! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

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