I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service nume... See more
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Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... See more
Company replied
Always great service and if there's any issues they take care of it right away. Usually have the help of Tom Donahue Greece location. He's always helpful and makes the experience very pleasant every t... See more
Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2780 Ridge Road West, 14626, Rochester, NY, United States
- 5852259455
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Terrific sales person and great product…
Terrific sales person and great product we couldn't find anywhere else

Reply from Raymour & Flanigan - Rochester Greece
our sales person was friendly
our sales person was friendly, not pushy and new very informative

Reply from Raymour & Flanigan - Rochester Greece
Cheryl Rosipayla spent a lot of time…
Cheryl Rosipayla spent a lot of time and patience letting us try various chairs and tables for a dinette set
Greece store was not cluttered like some competitors

Reply from Raymour & Flanigan - Rochester Greece
Tom took the time to spend with me and…
Tom took the time to spend with me and listened to what I had to say. Moved furniture to show me what I thought would work. I believe this is going to be the place I will order from, but I still have one more place to check this week.

Reply from Raymour & Flanigan - Rochester Greece
Scott Patton went to great lengths
Scott Patton went to great lengths to find the item I was looking for. Unfortunately, my prefered item was either on backorder, you didn't carry it, or too expensive. I did purchase an item that would fit my needs.

Reply from Raymour & Flanigan - Rochester Greece
Customer service oriented
Customer service oriented, a lot of places today lack basic customer service skills. Cheryl was friendly and knowledgeable about the products. We'll be back for future purchases.

Reply from Raymour & Flanigan - Rochester Greece
I love Raymore and Flanigan and there…
I love Raymore and Flanigan and there many choices of good quality furniture.
My salesman Scott was great and patient. He took his time and was not pushy!!
He was nice enough to get me a bottle of cold water as I was not feeling well.
Of course not feeling well didn't stop me from buying a sofa and a really needed mattress.
Thanks Scott and your patience was well appreciate.
Diane Battista

Reply from Raymour & Flanigan - Rochester Greece
Excellent customer service
Tyler assisted us in our selection and purchase of our new bedroom furniture. He was extremely knowledgeable, and professional. He even provided his cell phone number to us because we had to go home and measure before finalizing our purchase.
Scott was great
Scott was great! Very personable nad helped us find exactly what we were looking for.
I love the kitchen tables, table too low
I love the kitchen tables, however I would like for the tables to be taller. I don't want a high table however a little higher then a regular table appeared really low
Customer service
Customer service, the sales representative/manager of the mattress dept, all personal that I worked with were, pleasant, kind, every efficient with my transaction, and took care of my concerns.

Reply from Raymour & Flanigan - Rochester Greece
Best customer service experience with Aaron Miller
I enjoyed my customer experience with Aaron Miller he is one of the best salesman I ever had he was a big help in helping me find the perfect mattress for me and my husband he let me take my time showed me several different mattresses and stayed within in my budget I would highly recommend him to anyone who is in need of furniture.
Working with Cheryl
Working with Cheryl, my salesperson, was so helpful. She addressed every issue I had. Great job.
Made my purchase over the phon with…
Made my purchase over the phone with Anthony that I have used in the past. Very courteous and helpful. Love the service at Raymour Flanigan and your salesman Anthony. Will definitely use them again.
Visited store first on 2/26/23
Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make the final determinations and choices. She took the time to explain and to make certain that we were sure of our choices. Her decorating suggestions and advice made the shopping that much easier. No pressure just good customer relations. Highly recommend Cheryl.
Easy online process
Easy online process! I loved being able to pick my delivery date.

Reply from Raymour & Flanigan - Rochester Greece
Very helpful without without being pushy!
Very helpful without pushing! Everyone there!

Reply from Raymour & Flanigan - Rochester Greece

Reply from Raymour & Flanigan - Rochester Greece
Definitely coming back
Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She didn’t try to oversell. She was very personable and fun to work with and remembered me when I came back with my husband. I would definitely work with her again.

Reply from Raymour & Flanigan - Rochester Greece
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