Raymour & Flanigan - Seekonk Reviews 

277
TrustScore 4.5 out of 5

4.5

100 Highland Avenue, 2771 Seekonk, MA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The people were great. Mike the sales manager, Joseph Santos, supervisor, and Melissa in customer service were great.Helpful, honest, and professional. Will be back for my furniture needs.I sent my ne... See more

Rated 5 out of 5 stars

Our sales associate was Joseph, he was very knowledgeable and helped out the multiple times we went into the showroom. We were in the middle of a renovation so needed to hold off on delivery. Josep... See more

Rated 1 out of 5 stars

I was asked to rate my new furniture experience, but I have not ordered any new furniture in the last few years. I have been trying to get my sectional couch purchased here repaired for months now wit... See more

Rated 5 out of 5 stars

After having been elsewhere, I decided to stop by the store. Boy am I glad I did! I was greeted as soon as I entered the showroom by a very kind and courteous associate. He was so friendly and extreme... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 100 Highland Avenue, 2771, Seekonk, MA, United States

  • 5083366400

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

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Replied to 0% of negative reviews

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4.5

All reviews

(277)

4,259 reviews in the last 12 months

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Rated 5 out of 5 stars

Omar

Omar, from the Seekonk location, was amazing. He never made me feel pressured and had a very friendly persona. On top of that, the delivery team did amazing! Great job!

May 20, 2024
Unprompted review
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Reply from Raymour & Flanigan - Seekonk

Hello Bree Freitas! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Pick up experience

I would have rather not have to enter the showroom when I make a purchase online. Why can't you just go to customer pickup instead of having to check in at the customer care desk? Making a purchase online is usually because you don't want to deal with the salesman experience right when you enter the store, so this defeats the purpose.

May 11, 2024
Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Seekonk

Hello John Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Brian Oconnell Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 1 out of 5 stars

This review is regarding the service on repair request …

This review is regarding the service on repair request that Raymour & Flanigan provided.
I left a prior review complimenting Jeremy Pierce on his work in providing great skill and interest in selling us 3 rooms of furniture.

The Service side is not responsive or helpful. Upon inspecting the furniture after the delivery I contacted service by phone message and written message through the web site. I received no contact for 3 weeks so I finally had to bring in someone else to address the issue.

So make sure you inspect the furniture before the delivery crew leaves or you will be waiting and then waiting some more.

May 2, 2024
Unprompted review
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Reply from Raymour & Flanigan - Seekonk

Hello Steve Riley We sincerely apologize for the issue you are experiencing with your furniture. We'd be happy to get this resolved for you!. Please email us a brief summary of the issues to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!

Rated 5 out of 5 stars

Emily was a huge help and showed me…

Emily was a huge help and showed me everything I needed to see. She was knowledgeable and not pushy, which I really appreciate! She’s an excellent salesperson!

April 28, 2024
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Reply from Raymour & Flanigan - Seekonk

Hello Tracy Mccaughey Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Great staff to work with

Great staff to work with, knowledgeable, polite; helped us find just what we were looking for.

April 12, 2024
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Reply from Raymour & Flanigan - Seekonk

Hello BRENDA We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

We found just what we were looking for!

Our sales rep Steve P. was awesome. He didn't pressure us at all but was able to answer all of our questions and helped us find what I hope will be the perfect couch for our living room. The sectional couch we chose had so many options for configuration and fabrics so we were able to really maximize the space we have and I was able to look inside the cushions and see that the back cushions were much higher quality than my couch now that has loose fill inside them. The price seemed very reasonable given the size and quality of the couch we chose.

April 8, 2024
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Reply from Raymour & Flanigan - Seekonk

Hello Meli C! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Wonderful sales person

The salesmen was wonderful he was very patient with me. I would highly recommend him for a promotion he was very helpful.

April 2, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Jeanne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Michael Gendreau Thank you for leaving this 5-star rating! We're glad everythig was easy over the phone. We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. He gave us information that allows us to make a decision on which mattress.

March 25, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Cathy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great Service!

Our salesperson, Omar Siddiqi, was wonderful! Looking forward to receiving our furniture later this week!

March 24, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Ruth! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Emily was Great!

Emily D. Was great and professional. A sofa I had in mind was not in the showroom but Emily knew the right match for the style I was looking for. In and out in 10 minutes! Excited for delivery day!

March 21, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Scott! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Helpful Sales Representative

Sales representative was friendly, very knowledgeable, and helpful to us. No sales pressure, and prices were reasonable and fair. The furniture (chairs) selection was great and we had no problem finding something that worked for us.

March 21, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Linda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Richardo seem to be in a rush like he…

Richardo seem to be in a rush like he needed to leave the store, he’s a nice guy but his job isn’t his priority also weird how the store manager isn’t there on fridays or sundays

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

So helpful with design choices!

Jeremy was very helpful with finding furniture options for us based on the features we were looking for.

February 19, 2024
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Reply from Raymour & Flanigan - Seekonk

Hello Jennifer Sawyer! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Dan was very helpful

Dan was very helpful. We were able to get our living room set the same week.

February 19, 2024
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Reply from Raymour & Flanigan - Seekonk

Hello Heather F.! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Jeremy Pierce is the best.

We've been to R&F before and purchased. This time was the best. Our sales guy Jeremey Pierce was awesome. Friendly, helpful, knowledgeable which made us relaxed and comfortable with our decision.

Kudos to the guy.

February 19, 2024
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Joanne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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