Raymour & Flanigan - Seekonk Reviews 

277
TrustScore 4.5 out of 5

4.5

100 Highland Avenue, 2771 Seekonk, MA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The people were great. Mike the sales manager, Joseph Santos, supervisor, and Melissa in customer service were great.Helpful, honest, and professional. Will be back for my furniture needs.I sent my ne... See more

Rated 5 out of 5 stars

Our sales associate was Joseph, he was very knowledgeable and helped out the multiple times we went into the showroom. We were in the middle of a renovation so needed to hold off on delivery. Josep... See more

Rated 1 out of 5 stars

I was asked to rate my new furniture experience, but I have not ordered any new furniture in the last few years. I have been trying to get my sectional couch purchased here repaired for months now wit... See more

Rated 5 out of 5 stars

After having been elsewhere, I decided to stop by the store. Boy am I glad I did! I was greeted as soon as I entered the showroom by a very kind and courteous associate. He was so friendly and extreme... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 100 Highland Avenue, 2771, Seekonk, MA, United States

  • 5083366400

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(277)

4,288 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jeremy Pierce is the best.

We've been to R&F before and purchased. This time was the best. Our sales guy Jeremey Pierce was awesome. Friendly, helpful, knowledgeable which made us relaxed and comfortable with our decision.

Kudos to the guy.

February 19, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Joanne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

great salesperson

February 10, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello David! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! Thank you!

Rated 5 out of 5 stars

my sales man was so sweet an attentive…

my sales man was so sweet an attentive to my health needs,

February 11, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Michelle Polk! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Good experience!

There was a really large selection of recliners …the sales person Rayjon brought us to area and let us browse. I liked that. It gave us time to look and try. Good experience!

February 11, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Cynthia Demello! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 3 out of 5 stars

Pickup

I had to do a pickup. Was not given clear instructions for pickup prior. Arrived at place and saw sign for pickup in back. Went to back and called store number. Was told I had to go around to front of store. Go in, walk through the store and wait in a line then check in, go back to the back of the store and get my furniture. It would have been easier if when I called to just check in that way or someway via app and just stay in the back and get my furniture. Was a total waste of my time to go through the store just too give someone my phone number and have her page someone to the back to give me my furniture.

February 10, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello! We are very sorry to hear about any miscommunication that might have occurred and the inconvenience this has caused. We would be happy to assist! Please send a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

Stephen was extremely knowledgeable and…

Stephen was extremely knowledgeable and explained in depth about mattress pro’s and con’s regarding a persons need for a certain mattress. It was a pleasure doing business with him.

Kathy R

February 7, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Kathleen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Positive experience

It was great working with Mauria Folger. She was attentive and helpful.

January 18, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Yahira Ramos! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Lori the salesperson

January 15, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent Sales Associate

Excellent Sales Associate. Because of him, we came back for more items! Guy is top notch.

January 9, 2024
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Thomas! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Delivered wrong couch

Delivered wrong couch, but resolved it. Would have rated 5 stars otherwise.

November 2, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you, Kathleen, for taking the time to leave a review. We apologize for any inconvenience caused. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Steve was awesome!

Steve was awesome! Gave me the perfect space I needed to make a decision which made the experience a pleasure.

November 4, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Kristina! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great experience

I was in and out in no time. Mariah was professional, efficient and very pleasant. I would happily shop here again.

November 3, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Madge! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

Part 2 to be continued

Just my luck to get a defective couch. They are going to replace, but would feel better with another kind. Worried same thing will happen again. Had only 3 days before it malfunctioned.
Well it was replaced with same couch and after 3 days both sides cushions under legs are drooping down. Coming to inspect in about a week. To be continued.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Love R&F furniture

Love R&F furniture, I’m a customer and I keep coming back for more, any time I need any kind of furniture, they’re great, is easy to buy on line, would recommend to anyone.

October 29, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Rosa Germosen! Thank you for your feedback. We're glad you enjoy shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Happy Shopping We visited Raymour & Flanigan recently…

We visited Raymour & Flanigan recently and had a very pleasant experience. We had Mauria as our sales person. She was very friendly and very helpful as to what we were looking for. She was a delight to work with. We never felt rushed or pushed into anything we didn't want. Happy Experience. 😀

October 25, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Cheryl Crofton! Thank you for your kind words, we are pleased to know that our sales associate was a delight to work with! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

I have been wanting these chairs for…

I have been wanting these chairs for awhile to complete
my set, and got them on sale

October 26, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Denise Rodrigues! Thank you for your feedback. We hope you're enjoying your new furniture! Thank you!

Rated 5 out of 5 stars

My salesman was fantastic

My salesman was fantastic. Extremely helpful and very knowlegable. Really did everything he could to help find the right products for me.

October 11, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello ANGELA! Thank you for your kind words, we are pleased to know that our sales associate was so knowledgeable and helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

We went in just to look…

We went in just to look; no one hounded us or followed us around. Someone was available when we had questions and we ended up purchasing 4 pieces of furniture for our new home in Florida. Dan McDonald was very nice and guided us through ordering a custom table & bench. We were extremely happy with the selection, the opportunities to customize and the great service.

October 11, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Hello Sherry Notarangelo! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

I made an error ordering a nightstand…

I made an error ordering a nightstand and asked the service person on the phone the next morning if I could possibly cancel it. She was very helpful in arranging this.

October 9, 2023
Raymour & Flanigan - Seekonk logo

Reply from Raymour & Flanigan - Seekonk

Thank you, Sara, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look