Raymour & Flanigan - Seekonk Reviews 

277
TrustScore 4.5 out of 5

4.5

100 Highland Avenue, 2771 Seekonk, MA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The people were great. Mike the sales manager, Joseph Santos, supervisor, and Melissa in customer service were great.Helpful, honest, and professional. Will be back for my furniture needs.I sent my ne... See more

Rated 5 out of 5 stars

Our sales associate was Joseph, he was very knowledgeable and helped out the multiple times we went into the showroom. We were in the middle of a renovation so needed to hold off on delivery. Josep... See more

Rated 1 out of 5 stars

I was asked to rate my new furniture experience, but I have not ordered any new furniture in the last few years. I have been trying to get my sectional couch purchased here repaired for months now wit... See more

Rated 5 out of 5 stars

After having been elsewhere, I decided to stop by the store. Boy am I glad I did! I was greeted as soon as I entered the showroom by a very kind and courteous associate. He was so friendly and extreme... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 100 Highland Avenue, 2771, Seekonk, MA, United States

  • 5083366400

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

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4.5

All reviews

(277)

4,288 reviews in the last 12 months

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Rated 5 out of 5 stars

Man who helped us couldn’t have done…

Man who helped us couldn’t have done more. His name is Stephen Wixon. I was in the Seekonk store and was able to purchase furniture to be delivered to long Island. He spent a lot of time with us so I want to make sure he gets the commission.

October 1, 2023
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Reply from Raymour & Flanigan - Seekonk

Hello Susan Geitz! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great customer service experience.

We visited the Seekonk Store and were immediately greeted by Stephen Wixon who offered to help us select a bed frame. We explained that we were replacing a broken frame for our existing mattress, which was starting to sag but were putting off that purchase because we found mattress shopping confusing and difficult to find one that suited the individual needs of myself and my husband. Stephen expertly guided us, without pressure, to try two mattresses and explained how the benefits would be beneficial to address the issues we were having with our old, sad, saggy mattress. We knew immediately that the second mattress would improve our lives considerably and, even though we had no intention of leaving the store with more that the frame we placed our order for the mattress he suggested, thanks to Stephens great customer care.
Patti Hart

August 15, 2023
Unprompted review
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Reply from Raymour & Flanigan - Seekonk

Hello Patricia Hart! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Went in to look at mattresses

Went in to look at mattresses. Sergio Encinas salesperson, showed me around. He was very helpful, thorough, explained everything in detail was knowledgeable and very pleasant and patient. I told him I would come back with my husband he was so nice said fine, no pushing me to buy that day. Next day we went in, Segio took us to the mattress he thought would be best, we liked it, purchased it and the pillows, 10 days, sleeping on a cloud!!so so comfortable. Highly recommend Raymour and Flanigan and Sergio Encinas as your representative. Thank you Raymour and Flanagan!

September 7, 2023
Unprompted review
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Reply from Raymour & Flanigan - Seekonk

Hello Joyce Cooper! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Dan, our salesperson was fantastic, patient, and very helpful.

Dan, our salesperson was fantastic and patient with our needs.

September 11, 2023
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Reply from Raymour & Flanigan - Seekonk

Hello Paul Ruggieri! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great Experience

Salesperson helped me find what i was looking for. Took time to show me options in my budget. Everything went smooth and am scheduled to receive in 2 business days.

September 3, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you for your review, KC. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very good experience

Very good experience. I delt with Emily at first came back and finished with Steve. Ended up getting exactly what I wanted. Thank you

August 25, 2023
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Reply from Raymour & Flanigan - Seekonk

Hello Eric N! Thank you for your kind words, we are pleased to know that our sales associates did great jobs! We hope you're enjoying your new furniture. Thank you!

Rated 4 out of 5 stars

Problem finally fixed

I had a problem with a recliner I purchased. Originally, I had trouble getting someone to pay attention. Today I heard from Todd at the Seekonk branch. I had written to try to get a solution. Todd was terrific. He apologized for the problem and fixed it. Very professional. The only reason I give 4 instead of 5 stars is because it took a fair amount of effort to get to someone who could help me. Thanks, Todd.

August 10, 2023
Unprompted review
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Reply from Raymour & Flanigan - Seekonk

Hello Anne L.! Thank you for your feedback. We apologize for the experience you had with our customer service team. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account, and a leader will reach out soon. Thank you!

Rated 4 out of 5 stars

Process was easy

August 15, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you so much, Ellen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Living Room

I did not feel pressured to buy and was given the freedom to browse the showroom. Rob Thomas was knowledgeable and patient. He knew exactly what I wanted before I did! Great saleman and caring person.

August 14, 2023
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Reply from Raymour & Flanigan - Seekonk

Hello Susan, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!

Rated 5 out of 5 stars

Dan helped us find the perfect recliner!

We came in for a recliner and Dan showed us various options, one of which was a hit! We appreciate his help and enjoyed shopping at R&F.

August 10, 2023
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Reply from Raymour & Flanigan - Seekonk

Hello Customer, We are glad to know that you had a great shopping experience with the assistance of our sales associate. We hope you’re enjoying your new furniture! Thank you!

Rated 5 out of 5 stars

We were there a while back and and…

We were there a while back and and Sergio took care of us. We did not but at the time but went back yesterday. He was help full and we enjoyed the experience.

August 6, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review, Carlos! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Satisfied customer

Continue to remain courteous, professional, and welcoming to all customers. Good job!

July 16, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Dan was great

Dan was great, worked with us on our purchase, showed us products in our price range and made me feel like he really was concerned that I got the best for the price

July 9, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you Louis for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Great experience

Great product, price, and service!

July 6, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you so much, Virginia, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mike is the best!!!!

Mike Medeiros your salesman is what made it great. We are repeat customers of his, he is the main reason and also because Raymore and Flanigan buys American so you have way more in stock no having to wait months for something to come in

July 3, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you so much for your review! It's great to hear that your sales person, Mike, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Was actually there for an exchange due…

Was actually there for an exchange due to defective product. The store manager went out of her way to accommodate us and to help us find new products that we chose. It has been a long time since I’ve seen professionalism on this level in the retail world. I was very upset about the defective product but the service we received from the store manager more than made up for it. Will definitely go back when we have any future needs.

June 20, 2023
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Reply from Raymour & Flanigan - Seekonk

Thank you Christopher for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again.

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