Raymour & Flanigan - Syracuse Clearance Center Reviews 

166
TrustScore 4.5 out of 5

4.5

8015 Oswego Road, 13090 Liverpool, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more

Company replied

Rated 5 out of 5 stars

Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more

Rated 5 out of 5 stars

My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 8015 Oswego Road, 13090, Liverpool, NY, United States

  • 3156523711

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(166)

4,123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service!!

Excellent customer service!!! I will always go here for any furniture I will need!

October 18, 2022
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you Andrea Abbott for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very nice gentleman helped me choose a great mattress

Very nice gentleman. Answered all my questions about mattresses. Not having bought an all foam before I had more questions. I was lucky to get a Nectar at a good price.

October 15, 2022
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you for your review Nancy We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

We will always use the outlet center in…

We will always use the outlet center in Liverpool. Our normal sales rep was on vacation. But Jack, who took care of us was just as good as Kirk. Another solid experience and why we always come back!

August 25, 2022
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you for your review, Zachary! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you for taking the time to leave a review, Donielle! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great experience

August 13, 2022
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you Josh Cuykendall for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Sofa

Good explanation of sofa and courteous saleman

July 7, 2022
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you for taking the time to leave a review, Mike! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Search for the perfect bedding

John was extremely helpful when finding the perfect bedding for my aches and pains. The experience was quick and very pleasant and I’m very satisfied. John was very knowledgeable and we shared a few laughs over ours aging bodies.

November 8, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Marilyn! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Excellent

Sales agents was helpful and friendly. I would ask for him again.

November 2, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Patricia,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Tom Seaver is a big reason why we…

Tom Seaver is a big reason why we choose to shop at Raymour & Flanagan, he is always so helpful, weve worked with him for 14 years at another store and we found him at your store which is the reason we come to Raymours, his knowledge of the furniture makers and quality of the pieces is always very helpful, he knows exactly where to find coordinating pieces for us, he helped us purchase a a few months ago and now we are purchasing livingroom furniture, you should consider yourself lucky to have Tom as a sales person, hes awesome !!

October 27, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Patricia! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Excellent salesperson- very friendly…

Excellent salesperson- very friendly and helpful

October 25, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you for taking the time to leave a review, Kathy! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

John was a fantastic…

John was a fantastic Consultant/Salesman. He listened to my concerns, answered all of my questions, and was very helpful in directing me towards
the perfect couch!!! I will absolutely recommend him to anyone looking for furniture. When I am looking for any future pieces of furniture for my home, I will definitely start my journey at Raymour & Flanigan.

September 28, 2021
Rated 5 out of 5 stars

I worked with a very nice salesman

I worked with a very nice salesman, Eric Hall. I ordered loveseat in March 2021. Due to Covid, the special order did not get fufilled. I had several conversations with Eric over the months. Recently I decided to find a different loveseat & switched my order. Eric was super helpful & understanding. I did not meet him face to face, but could tell he is a great salesman!!!

September 20, 2021
Rated 5 out of 5 stars

Excellent customer service with Eric

Excellent customer service with Eric. He helped me every step of the way in buying my dining room set. I was having trouble with my bank and transactions going through and he was so patient. He made it really easy and has a great personality. The guy deserves a raise!

July 30, 2021
Rated 5 out of 5 stars

Friendly Staff

I went to R&F for the replacement of my bed set. The store manager was not happy that we were given the time on Memorial day which she believe was the mistake of he new associate however he was kind enough to accommodate us. She and her staff was courteous and professional and we were in and out in 30 min.

June 1, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Aditya! Many thanks for taking the time to tell us about your experience at Raymour & Flanigan! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Beyond satisfied.

April 13, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi John! It's nice to hear you had a pleasant experience! Thank you for shopping with us!

Rated 5 out of 5 stars

Emily was amazing helping us pick out…

Emily was amazing helping us pick out our furniture! She went above and beyond! I would highly recommend her to help you with your selections.

April 4, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Susana! It's nice to see your experience with Raymour & Flanigan was enjoyable! Have a great day! -MR

Rated 5 out of 5 stars

Return

I had an easy return/exchange

March 2, 2021
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Laura! We are happy to hear you enjoyed your experience shopping at Raymour & Flanigan. We hope you're enjoying your new furniture!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look