Raymour & Flanigan - Syracuse Clearance Center Reviews 

166
TrustScore 4.5 out of 5

4.5

8015 Oswego Road, 13090 Liverpool, NY, US


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Rated 5 out of 5 stars

Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more

Company replied

Rated 5 out of 5 stars

Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more

Rated 5 out of 5 stars

My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 8015 Oswego Road, 13090, Liverpool, NY, United States

  • 3156523711

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.5

All reviews

(166)

4,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

My experience with my sales person Jim was so easy and so pleasant.
He was so helpful and pleasant to work with I will surely be back.

June 28, 2020
Unprompted review
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Lisa! It's great to hear your visit to our store was pleasant. Have a great day! -MR

Rated 2 out of 5 stars

Hi- I have been a loyal customer and…

Hi- I have been a loyal customer and this may be my 5th purchase- on saturday- we decided to purchase a mattress and the saleswoman was originally very nice- when we decided what mattress to purchase- she tried to offer a mattress cover- she explained the reasons why the mattress pad is a good purchase and at that time- we declined-
After we declined the pad/cover purchase- the sales woman was very rude and clearly annoyed that we didn't purchase the cover- it seemed like our mattress purchase meant nothing to her- then she never explained that a finance option was not an option until we went to the cashier area- which i feel was inappropriate and made me feel uncomfortable- i am question this purchase and future purchases at this time-

February 18, 2020
Unprompted review
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Adrian and Stephanie. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

Highly recommend

The salesperson was excellent and had a ton of patience.

January 1, 2020
Unprompted review
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Nancy! Thanks so much for the kind words! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Great service and selection!Excelent

Great service and selection!

November 20, 2019
Unprompted review
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Gilbert! We are glad to see you enjoyed shopping for furniture with us. We look forward to seeing you again in the near future! -MR

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