Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more
Company replied
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Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more
Company replied
Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more
My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more
Company replied
Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
8015 Oswego Road, 13090, Liverpool, NY, United States
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My experience with my sales person Jim was so easy and so pleasant.
He was so helpful and pleasant to work with I will surely be back.

Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi- I have been a loyal customer and this may be my 5th purchase- on saturday- we decided to purchase a mattress and the saleswoman was originally very nice- when we decided what mattress to purchase- she tried to offer a mattress cover- she explained the reasons why the mattress pad is a good purchase and at that time- we declined-
After we declined the pad/cover purchase- the sales woman was very rude and clearly annoyed that we didn't purchase the cover- it seemed like our mattress purchase meant nothing to her- then she never explained that a finance option was not an option until we went to the cashier area- which i feel was inappropriate and made me feel uncomfortable- i am question this purchase and future purchases at this time-

Reply from Raymour & Flanigan - Syracuse Clearance Center
The salesperson was excellent and had a ton of patience.

Reply from Raymour & Flanigan - Syracuse Clearance Center

Reply from Raymour & Flanigan - Syracuse Clearance Center
Erika was courteous and knowledgeable. She listened to my needs.

Reply from Raymour & Flanigan - Syracuse Clearance Center
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