Laura was great to work with. She took her time with us and there was no pressure. She really wanted to understand what we were looking for. We also asked her opinion on several things and she had goo... See more
Company replied
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See what reviewers are saying
The consultant, Robert, was great! He was very knowledgeable and helpful. I work in sales so there’s nothing more annoying than feeling like you are being bombarded and oversold when walking into a st... See more
Our sales girl was exceptionally informative and pleasant! Her name is Jenibel and she works for the discount? Store in Warwick RI. We visited the store on 3 or 4 occasions and met with her twice.... See more
Company replied
The sales person, Ariana met us at the door, introduced herself and showed me where to look for what I wanted. She allowed us to browse without interruption and after a reasonable amount of time asked... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
444 Quaker Ln, 2886, Warwick, RI, United States
- 4015896400
4.5
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very pleasant instore shopping experience
Xavier was very pleasant to deal with and very helpful answering all our questions. Perfect instore shopping experience without a sales person following us around. Gave us the time to look around on our own and right there when we needed him!! Thanks
October 14, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hi Pam,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Xavier provided you with the perfect balance of assistance and space during your visit. It's great to know that he was able to answer all your questions and make your shopping experience enjoyable. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
So I purchased a Sofa on line for…
So I purchased a Sofa on line for pickup. I paid with my personal credit card not financed through Raymore and Flanigan. I received a couple of tex asking.
Raymour & Flanigan: Thank you for your recent purchase with us! We have sent you a verification survey that needs to be completed to move forward with your order. If you have further questions please feel free to respond or call us at 888-729-6687. Thank you for shopping with Raymour & Flanigan!
So when you click on the link it asks for the last 4 of you social and name and address. So I called and asked them why do they need that info she said we also need a copy of your license. I told her I paid for it and didn't see a need to give all that info. The credit card company didn't have a problem with my purchase and I didn't feel comfortable giving out my social and a copy of my drivers to purchase a sofa. Long story short I adked for a refund which they did do .
It's just crazy all the personal information they want to buy a sofa especially when your not financing it.
This was an online purchase to be picked up in Seekonk,Ma
October 1, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Michael,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent purchase. We understand your concerns regarding the request for personal information, especially when the purchase was made using your personal credit card and not through financing.
Your feedback is invaluable to us, and we will certainly review our verification process to ensure it aligns with our customers' expectations and comfort levels. We appreciate your patience and are glad to hear that the refund process was completed smoothly.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you better next time.
Best regards,
Raymour & Flanigan Customer Care Team
Carrie and Janibell was extremely…
Carrie and Janibell was extremely helpful and professional thank you for the great service and will be back for more
Steve
September 29, 2024
Unprompted review
Reply from Raymour & Flanigan - Warwick Outlet
Thank you so much, Steven, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
incredible attentive service
September 30, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Thank you so much, Steven, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Warwick Outlet
Thank you so much for your review, Loren! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Joe and his manger were phenomenal…
Joe and his manger were phenomenal 10/10 experience. Trustworthy and understood all we asked. Thank you to all involved!
September 29, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hello Cassandra Harris We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Your salesman Robert was very helpful…
Your salesman Robert was very helpful with the sofa I was intending to buy. He was extremely patient. I had gone back 3 times and finally made a decision andhe was helpful with the online sofa to purchase.
September 14, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hi Brenda,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Robert was able to assist you so effectively and patiently throughout your decision-making process. It's wonderful to know that you found the perfect sofa with his help. We hope you enjoy your new purchase and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Super friendly and knowledgeable store staff
Super friendly and knowledgeable store manager who worked with me to pick the perfect piece of furniture. Excellent experience, quick turn around with purchase, and I'll go back again and again!
September 12, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Customer,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our store manager was able to assist you in finding the perfect piece of furniture. It's great to know that you had an excellent experience and appreciated the quick turnaround with your purchase. We look forward to welcoming you back again and again!
Best regards,
The Raymour & Flanigan Team
Ivan was knowledgeable and made the…
Ivan was knowledgeable and made the transaction very smooth. A+
September 9, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hi Brian,
Thank you so much for sharing your positive experience! We're thrilled to hear that Ivan was able to assist you effectively and make your transaction smooth. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
prices were in my means sales person…
prices were in my means sales person was very helpful
September 8, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Lourraine,
Thank you so much for your wonderful review! We're thrilled to hear that you found our prices to be within your means and that our salesperson was able to assist you effectively. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
The woman who helped me could not have…
The woman who helped me could not have been more helpful. She took so much time with me so I could find the chairs I was looking for. I will definitely ask for her again when I start looking for the next items that I need.
August 26, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Anna,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team member was able to assist you so thoroughly in finding the perfect chairs. It's wonderful to know that her dedication and patience made such a positive impression on you. We look forward to welcoming you back when you're ready to find your next items.
Warm regards,
The Raymour & Flanigan Team
You have great furniture for reasonable prices.
You have great furniture for very reasonable prices but what made the trip so good was the sales person, Laura Einhellig who was very personable and professional. She was also very patient with my questions and I ended up purchasing the sofa without going to other stores.
August 21, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Sandra,
Thank you so much for your wonderful review! We're thrilled to hear that you found our furniture to be of great quality and reasonably priced. It's fantastic to know that Laura made such a positive impression on your visit. We pride ourselves on having a team that is both personable and professional, and it's great to hear that Laura exemplified these qualities. Your kind words will certainly be shared with her. We hope you enjoy your new sofa and look forward to welcoming you back in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Being pleasant
Being pleasant, not pushy. Spending the time to show us so many couches and chairs and letting us decide. Great customer service! She deserves a medal!
August 12, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Dear Michael and Kathy,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. It's great to know that you felt comfortable and unpressured while exploring our selection of couches and chairs. Our goal is always to provide excellent customer service, and it sounds like we hit the mark during your visit. We'll be sure to pass along your kind words to the associate who assisted you. We look forward to helping you again in the future!
Best regards,
The Raymour & Flanigan Team
Satisfied customer
The sales associate that helped me was wonderful, he asked what I was looking for and when I told him he showed me pieces that I might like he did not push high priced items and I was able to find and buy exactly what I wanted.
August 12, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hi Natalie,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our sales associate was able to assist you in finding exactly what you were looking for without any pressure. Your satisfaction is our top priority, and it's great to know that you had such a wonderful shopping experience. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Warwick Outlet
Hi Arlene,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The company is one of my best I ordered…
The company is one of my best I ordered so many things and now I am ordering for my Grandchildren
June 30, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Thank you, Jeanne, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
A Loyal Cusstomer
Great selection of furniture. Best prices anywhere. Fantastic sales person, Xavier Johnson, helpful, knowledgeable, friendly, trustworthy.
June 19, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Warwick Outlet
Hello Edmund Piccolino Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Ariana was very knowledgeable and…
Ariana was very knowledgeable and professional to work with!!
May 27, 2024
Reply from Raymour & Flanigan - Warwick Outlet
Hello Susan Bourgeois! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
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