well- we had to wait almost 3 months for the replacement piece as the first chest of drawers was damaged. it was out of stock so it took a long time to get bck into stock. the delivery process was goo... See more
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The electronics on the couch broke about 30 days after delivery. It’s been six months and still no parts. I’m a very unhappy customer and would not recommend Raymour Flanagan to any friends and family... See more
The salesperson Diana, was unbelievable in helping my mother pick out a perfect set for her living room. She was engaging, informative, and never rushed the same to move on to the next. She stayed wit... See more
Company replied
Excellent customer service by Asia! Easy access to look at furniture with no pressure. The whole process is always a breeze. Everyone is helpful throughout the whole experience. Every item I have purc... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
410 Reidville Drive, Suite 100, 6705, Waterbury, CT, United States
- 2035731015
4.3
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It started with a great salesmen ,Luis
It started with a great salesmen ,Luis. Not pushy or overbearing like most salespeople can be. Secondly we let him know of our price range and he didn’t try to show us stuff that wasn’t in our range. Lastly the quality of furniture is second to none. We won’t shop anywhere else again!!!
February 5, 2020
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Mike! Thanks so much for taking the time to leave us such a helpful review about your shopping experience! We look forward to seeing you again in the near future! -MR
All around wonderful experience
We went to Raymour looking for a reclining sectional after visiting a different furniture store with no selection. They had so many options and the furniture chose was perfect for our house. The delivery went seamless. Couldn’t be happier with their product and their staff!
November 18, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi there! Thank you for taking the time to tell us about your experience! We hope you're enjoying your new furniture! -MR
I love my dining room set very good…
I love my dining room set very good quality we will enjoy for a long time with family and friends
November 9, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Aquilina! Thanks for leaving us a 5-star review! Have a great day! -MR
Great experience
Great experience. Lora Anderson took great care of us!!! She is in the Waterbury CT store. She DEF knew her mattresses!! Friendly and not pushy at all!!!
October 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Loni! It's nice to hear you had a fantastic experience shopping with us! We are looking forward to seeing you again soon! -MR
loved the store
loved the store, good quality furniture, not the cheap pressboard that will fall apart. And the salesgirl (Kate) was very helpful and pleasant. Will be going back soon for a bed for our granddaughter and after that we need a couch. Thank you
September 8, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hello Cindy! Thanks for taking the time to leave us such a positive review! We hope you enjoy your new furniture! -MR
A large variety to choose from
A large variety to choose from, professional and personable staff!
September 7, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hello Sharon! It's nice to hear you enjoyed shopping for furniture with us. Thank you for furniture shopping with us! -MR
Chez was very helpful with ideas
Chez was very helpful with ideas, colors etc
August 31, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Patricia. Thanks so much for sharing this positive review. Thank you for shopping with us! -MR
Lora was very helpful and…
Lora was very helpful and knowledgeable. She was very pleasant to work with.
August 27, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Marilee. Thanks so much for sharing this pleasant review. We appreciate you shopping with us! -MR
The sales person was very…Pleasant and knowledgeable.
The sales person was very knowledgeable, personable and very pleasant to deal with. She found the answers to our questions and made the transaction is very smooth flight. I hope she gets a great Commission
August 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Roger! Thanks for taking the time to leave us such a thoughtful review about your shopping experience! We hope you enjoy your new furniture! -MR
Lilly and Kevin in the Waterbury store…
Lilly and Kevin in the Waterbury store made my shopping experience a pleasure!! They were great!
August 19, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi there! Thanks for telling us about your experience. We are looking forward to seeing you again soon! -MR
The associates were very helpful…
The associates were very helpful friendly and professional.
August 1, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Ann! Thanks for your 5-star review! Have a great day! -MR
Enjoyed working with Chaz Macy
July 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Patricial! It's great to hear you enjoyed shopping for furniture with us. We appreciate you shopping with us! -MR
Romana was super.She was so helpful…
Romana was super.She was so helpful from start to finish . She was very knowledgeable and very friendly. She did everything she could to make use happy with our purchase. She is truly asset to your company!!
July 4, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Gerald! Thanks so much for taking the time to tell us about your experience! We look forward to seeing you again in the near future! -MR
Store was great and the delivery and…
Store was great and the delivery and set up guys were very professional,courteous, and neat.
June 25, 2019
Unprompted review
Reply from Raymour & Flanigan - Waterbury
Hi Michael! Thanks for reviewing your experience at Raymour & Flanigan! We hope you enjoy your new furniture! -MR
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