York, PA store Pros: Good selection of quality furniture Good prices Sales Associate was a very helpful and pleasant Cons: Management is full of excuses and blame. Never placed order once t... See more
Company replied
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See what reviewers are saying
Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even h... See more
Company replied
Kettly Gedeon (The service representative) worked hard to resolve both payments and delivery date issues. She made and received several calls and emails to get the job done. The R&F webpage was ma... See more
Traveled from Lancaster because R&F in York is considered an elite dealer for Tempur-Pedic mattresses. Upon arrival was warmly greeted by Jenny who took ample time to honestly educate us on the entire... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
380 N Northern Way, 17402, York, PA, United States
- 7174724200
4.2
Great
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Mary Ellen and the team were great
Mary Ellen and the team were great. Ladies in the back checking out were awesome as well.
September 8, 2024
Reply from Raymour & Flanigan - York
Hi Melissa,
Thank you so much for your wonderful review! We're thrilled to hear that Mary Ellen and the team provided you with excellent service. It's also great to know that our checkout team made a positive impression. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The association was professional and kind. He took us to four different types of matters. He was very informative concerning each matters. …
The association was professional and answered all our questions and our concerns. He took his time with us.
September 3, 2024
Reply from Raymour & Flanigan - York
Dear Harry Miller Jr,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to address all your questions and concerns in a professional manner. It's wonderful to know that you felt well taken care of during your visit. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Allowed to look on my own.
The salesman pointed me in the direction I needed to go for what I was looking for. He didn’t follow me around or bother me which is what I like is the opportunity to check things out on my own. But was within eye contact do when I was ready I just waved and he came right over. I greatly appreciate not being hounded and could look on my own until I was ready.
September 1, 2024
Reply from Raymour & Flanigan - York
Dear Linda,
Thank you so much for sharing your positive experience with us! We're delighted to hear that our salesman was able to provide you with the perfect balance of assistance and space to explore on your own. Our goal is to ensure that our customers feel comfortable and supported throughout their shopping experience, and it's wonderful to know that we achieved that for you. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Amazing Price & Great Quality
1st purchase from this company. Easy online experience. Amazing price. Great Quality product. Made well. Looks great. Was easy to pick item up at warehouse. A little confusing about what to do when I got to warehouse. I wish the email would have given instructions to go to back and park by garage door then call the number listed on wall.
August 31, 2024
Reply from Raymour & Flanigan - York
Hi Amber,
Thank you so much for sharing your experience with us! We're thrilled to hear that you found our online shopping process easy and that you're pleased with the quality and appearance of your purchase. Your feedback about the warehouse pickup process is invaluable, and we'll certainly take it into consideration to improve our communication and make it clearer for future customers. We hope you enjoy your new furniture and look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Excellent service
August 12, 2024
Reply from Raymour & Flanigan - York
Hi James,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - York
Hi Ralph,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our sales team. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Everyone was very helpful.
July 8, 2024
I purchased the dining room set and on…
I purchased the dining room set and on the initial delivery there was damage to the table, but when I called and asked for a replacement table, it came quickly. The people who delivered the table were very professional, and it was a very Quick turnaround, which I greatly appreciate it.
Sometimes companies don’t always get it right, but when they make it right, it’s worth giving them a great review
June 8, 2024
Unprompted review
Reply from Raymour & Flanigan - York
Hi Audrey. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Website is very user freindly
June 1, 2024
Reply from Raymour & Flanigan - York
Hello Adrienne Banks We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Reply from Raymour & Flanigan - York
Thank you, Gail, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
William was very friendly and helpful!
April 25, 2024
Reply from Raymour & Flanigan - York
Thank you so much for your review, Rosalie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - York
Hello Kevin Fulton We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Great Service
Arrived on time, brought mattress in still wrapped, unwrapped in house to protect while transporting, removed old mattress and all materials.
April 25, 2024
Reply from Raymour & Flanigan - York
Hello William Hansman. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Matt and staff were wonderful
Matt and staff were wonderful. Will be back to furnish our next room soon.
April 3, 2024
Reply from Raymour & Flanigan - York
Thank you so much, Keith, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Very helpful and knowledgeable employees
March 18, 2024
Reply from Raymour & Flanigan - York
Hello Me! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Grandma 77
Carl was polite and knowledgeable and very helpful.The furniture will be delivered quickly.
March 17, 2024
Reply from Raymour & Flanigan - York
Hello Carol! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Reply from Raymour & Flanigan - York
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
very polite delivery team and fast…
very polite delivery team and fast service
Thank you
March 13, 2024
Reply from Raymour & Flanigan - York
Thank you so much, Kay, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales agent Steve was extremely helpful…
Sales agent Steve was extremely helpful and knowledgeable of the product and inventory and helped us through the purchasing and financing process of our purchase. Will use R & F again!
March 12, 2024
Reply from Raymour & Flanigan - York
Thank you Robert for your review! It's great to hear that your sales person, Steve , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan
Robin was really amazing
Robin was really amazing! Make sure to go and see her in York!
March 9, 2024
Unprompted review
Reply from Raymour & Flanigan - York
Thank you so much for your review, Michele! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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