Raymour & Flanigan - York Reviews 

389
TrustScore 4 out of 5

4.2

380 N Northern Way, 17402 York, PA, US


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Rated 2 out of 5 stars

York, PA store Pros: Good selection of quality furniture Good prices Sales Associate was a very helpful and pleasant Cons: Management is full of excuses and blame. Never placed order once t... See more

Company replied

Rated 5 out of 5 stars

Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even h... See more

Company replied

Rated 5 out of 5 stars

Kettly Gedeon (The service representative) worked hard to resolve both payments and delivery date issues. She made and received several calls and emails to get the job done. The R&F webpage was ma... See more

Rated 5 out of 5 stars

Traveled from Lancaster because R&F in York is considered an elite dealer for Tempur-Pedic mattresses. Upon arrival was warmly greeted by Jenny who took ample time to honestly educate us on the entire... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 380 N Northern Way, 17402, York, PA, United States

  • 7174724200

4.2

Great

TrustScore 4 out of 5

389 reviews

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Replied to 0% of negative reviews

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4.2

All reviews

(389)

4,189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great because of ALL the great people that work there.

My experience was great because of ALL the wonderful, friendly, helpful staff at the York, PA store. I can not say I have ever walked into a more welcoming, no stress furniture store in my 75 years of life. From start to finish, I was never more relaxed with no pressure on any of my decisions. That alone says a lot to me. Thank you Tyreik Jackson (my consultant), Sandy (happy and so many smiles) and Ravine who drew up the paperwork and both being so helpful in explaining what I was signing, Destiny for your smiles and laughter, Ellen who was helpful on a telephone call I made and the wonderful Manager and salesman that greeted me when I entered the store today. Tyreik, you are awesome and I thank you for your patience on helping me with no pressure at all on my decisions. This store is number 1 for having the most helpful and happy employees I have ever seen. Thank you so very much. I will be back in the future. Connie Cummings

March 8, 2024
Unprompted review
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Reply from Raymour & Flanigan - York

Thank you, Connie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - York

Thank you, Eileen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Better than expected

The sales staff was friendly, knowledgeable, and helpful. At no point did I feel pressure to buy. The product quality surpassed most furniture stores, selection was good, and the protection plan they offer sounds amazing. Hoping I don’t need to use it to find out how true all the statements are. Honestly would have been a 5 star rating, but the prices… ouch. It hurt to pull the trigger on buying. They did work with me a little, but even still, it was expensive.

February 26, 2024
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Reply from Raymour & Flanigan - York

Hello Steven Billet! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Tyreik was wonderful

Tyreik was helpful but not pushy like some furniture salesman can be. Answered all of our questions and helped complete the purchase of my sons new bed.

February 26, 2024
Rated 5 out of 5 stars

The salesperson was knowledgable

The salesperson was knowledgable, offered lots of options, understood my aches and pains and directed me to mattresses that would be good choices, and very personable.

February 19, 2024
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Reply from Raymour & Flanigan - York

Thank you so much for your review, Hath! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Furniture review.

Chevelle Brown was the best. Found a recliner that I like and couldn't find anything to go with it. After seeing several loveseats, finally found one. Chevelle had someone bring up the recliner I wanted and put it beside my recliner. It was perfect. Ending up ordering 2 recliners and loveseat. It looks great in my living room. Thanks again Chevelle you are the best!!

February 5, 2024
Rated 5 out of 5 stars

Thank you, Chevelle!

Chevelle Brown was so helpful and professional. We explained what we were looking for, and she knew exactly where to direct us to furniture that was just right for us!

January 31, 2024
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Reply from Raymour & Flanigan - York

Thank you Tom and Lisa for your review! It's great to hear that your sales person, Chevele, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very good salesman

Very good salesman. Very knowledgeable. Buying was easy and delivery was the next day. Delivery was easy. Workers pleasant!

January 30, 2024
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Reply from Raymour & Flanigan - York

Hello JANE DEARDORFF! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Steven was really patience with me

Steven was really patience with me. He was great talking to us and making sure we had everything we need.

January 26, 2024
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Reply from Raymour & Flanigan - York

Hello Troy Kearse! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 4 out of 5 stars

Buying process was quick and easy.

Buying process was quick and easy.
Delivery cost is double other competitors.
Time will tell on quality of purchase.
First time buyer here.

January 21, 2024
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Reply from Raymour & Flanigan - York

Hello Ron Biser! Thank you for your feedback. We are sorry to hear that you are dissatisfied with the price of our delivery fees. We would like an opportunity to discuss this matter with you. Please send a brief summary of your experience, as well as your name and phone number, to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!

Rated 5 out of 5 stars

Great associates!!…

Matt the associate was great and knowledgeable. Wahab was extremely helpful during the 1st visit which made it easier to make our choices when we met Matt. Overall, great staff, great store and great selections!!

January 13, 2024
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Reply from Raymour & Flanigan - York

Thank you so much for your review, Moniey! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We were greeted very nicely by a gentleman named Will

We were greeted very nicely by a gentleman name Will. He explained the sales and showed my husband and I were to find each piece of the furniture on the tags. He wasn’t overbearing as some sales people are. He let us know if we had any questions that he was available to answer for us. In the end he helped us purchase our new sofa. Thank you Will!

January 8, 2024
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Reply from Raymour & Flanigan - York

Thank you so much for your review, Wendy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Platinum protection if you live close by

Platinum protection is apparently only available on certain days. I live further out but being a 2nd rate customer due to distance I only can have warranty work done on Thursdays. They don’t tell you this at the sale oh and stop telling me to email rfcares. Tried that already. You should just close that dept. it’s useless

October 7, 2023
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Reply from Raymour & Flanigan - York

Hello Daniel Postupack! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

Our salesman

Our salesman, Matthew McCormick was fantastic. He answered all of our questions, and he walked us through the whole process. Terrific service!

October 22, 2023
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Reply from Raymour & Flanigan - York

Hello Mark, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Sales person was nice and did not…

Sales person was nice and did not pressure us and gave us space

October 8, 2023
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Reply from Raymour & Flanigan - York

Hello Bruce Kleindienst! Thank you for your kind words, we are pleased to know that our sales associate was nice and gave you room to shop! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - York logo

Reply from Raymour & Flanigan - York

Thank you so much, Stephanie, for taking the time to leave a review with us. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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