Raymour & Flanigan - York Reviews 

389
TrustScore 4 out of 5

4.2

380 N Northern Way, 17402 York, PA, US


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Rated 2 out of 5 stars

York, PA store Pros: Good selection of quality furniture Good prices Sales Associate was a very helpful and pleasant Cons: Management is full of excuses and blame. Never placed order once t... See more

Company replied

Rated 5 out of 5 stars

Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even h... See more

Company replied

Rated 5 out of 5 stars

Kettly Gedeon (The service representative) worked hard to resolve both payments and delivery date issues. She made and received several calls and emails to get the job done. The R&F webpage was ma... See more

Rated 5 out of 5 stars

Traveled from Lancaster because R&F in York is considered an elite dealer for Tempur-Pedic mattresses. Upon arrival was warmly greeted by Jenny who took ample time to honestly educate us on the entire... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 380 N Northern Way, 17402, York, PA, United States

  • 7174724200

4.2

Great

TrustScore 4 out of 5

389 reviews

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Replied to 0% of negative reviews

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4.2

All reviews

(389)

4,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was looking for a chair for…

I was looking for a chair for months..Stopped at R & F and had a very good experiencd with Michael Parrucci. He was not pushy at all...he left me alone for awhile so I could look on my own and then came back and went over things with me. I would def ask for him again when shopping at R & F

March 30, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered wrong item

March 27, 2023
Raymour & Flanigan - York logo

Reply from Raymour & Flanigan - York

Cindy, we are sorry to hear. Please email us at rfcare@raymourflanigan.com if you need assistance with your order. -Jeff V.

Rated 5 out of 5 stars

My wife and I were looking for a nice…

My wife and I were looking for a nice living room set. R & F had a large variety of styles and fabrics. Our customer service rep was very knowledgeable and patient. We came to the store several times before making our final purchase and our rep was always there to help us but give us enough space to let us figure out what we really wanted. We are very pleased with our purchase! Thank you.

March 12, 2023
Rated 3 out of 5 stars

We special ordered a living room…

We special ordered a living room sectional on Jan. 21,2023. We were told multiple times it would be 6-8 weeks for delivery. Seven weeks rolled around, and we got a text that our furniture was in, to set up a delivery date. It was only our lamps. We knew they were in stock but did not want them delivered until the sectional came in. We went to the store to find out what was going on with our order. We find out that the vender pushed the delivery date up to June 3rd, 2023. We could not at that point wait that long because we have family coming in for the long Easter weekend and now had no place to sit because we had gotten rid of our old furniture.
The sales person should not be telling customers that special orders are 6-8 weeks without contacting the vender first. A customer will understand this to get a better timeline for delivery. We also found out that our order never went in until 9 days later, the 30th of January and we were told Monday the 23rd!? We were able to get it all straightened out with the help of the Manager and picked out another sectional that was delivered immediately along with our lamps. But even that was not meant to happen because I was to pick them up at my store on Monday? We will go back, and have since, to order a coffee table. But we were a little upset by what happened with our original order. Plus no one contacted us about the date change which was also a bit bothersome. The delivery guys were absolutely EXCELLENT though, absolutely excellent! As well as the manager and customer service. Everyone one of them were very helpful.

January 21, 2023
Raymour & Flanigan - York logo

Reply from Raymour & Flanigan - York

DRK, we are very sorry about the miscommunication that over occurred with your original order. If you need any additional assistance feel free to contact our Customer Care team at rfcare@raymourflanignan.com. They will reach out to you as soon as they can. -Jeff V.

Rated 5 out of 5 stars

A great furniture buying experience

Our sales rep Jenny is friendly and knowledgeable..no pressure. We were welcomed at the door and felt comfortable to browse and enjoy the atmosphere. Once we made some decisions Jenny answered our questions and quoted the prices with all details given upfront. We appreciate the honest and open experience..this place is the real deal!

March 4, 2023
Rated 5 out of 5 stars

Great customer service

Great customer service. I’ve got all the help i needed on finding a perfect pillow! They truly knew what they were talking about and super respectful and nice.

February 28, 2023
Rated 5 out of 5 stars

salesperson Ashley did a great job…

salesperson Ashley did a great job showing the matress I was looking for and knew a great deal about the product. Went back twice and both times she was right on the ball with knowing the fact and all questions answered..

February 27, 2023

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