Reach Digital Telecoms Reviews 375

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more

Rated 5 out of 5 stars

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more

Rated 5 out of 5 stars

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more

Rated 5 out of 5 stars

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more

Company details

  1. Electronics & Technology

Written by the company

Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

375 reviews

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Rated 5 out of 5 stars

Wayne was punctual&professional

Wayne was punctual, friendly and he was very patient with me and with my team. No question was a problem for him. If we didn't understand something,he was happy to repeat/explain again and again...
Big thank you

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

New Telephone system

The engineer Andy arrived promptly, was friendly and helpful. Job completed within the day and installation very neat and tidy. Adequate training given. Very happy with the new system

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout the whole…

Excellent service throughout the whole process! Smooth installation process no problems at all.
The engineer Louis went through everything and showed us all the information we needed to know and how to use the new system. Even rebooted our router :)
Excellent service highly recommend this company and service.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Reach Digital James Morgan

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would very much recommend his services to any potential client. Top bloke that'll go far

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Installing new telephone system

Andy has been a pleasure to have in our office whilst installing our new telephone system. He is extremely knowledgeable, helpful and friendly. Andy took lots of time to explain our new system to us all and helped us test run the system to ensure we knew exactly how to use it. We would all recommend Andy, he is very good at what he does!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Louis works wonders!

Louis works wonders!
He was very helpful and polite and so were James & Phil last week when trying to assist us with a small issue after our upgrade recently. They are a great company to work with. Recommend

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

new phone system

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions we had. He is a very nice and down to earth guy and made our experience using your services as a company a very pleasant one. Thank you!

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great Engineer

Our engineer 'Ben' has called out today to fix our problems. Did everything fast efficiently and was very approachable and friendly. He answered all our questions. Couldn't fault the engineer at all. Awesome

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Our engineer Ben was very helpful, the system was installed and completed in the time quoted.
Ben explained in full how everything works. Very polite and professional.

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Greenhouse Farm Nursery

Another excellent service provided by Andy.
Very professional and informative.
Great communicator, good at explaining the new system, tidy and efficient in his job.
Thank You

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and very responsive!

A huge thank you to Louis, Ben & Steve! I have been more than impressed by the excellent support they have provided. They were incredibly helpful with getting what we needed set up, very responsive and professional. A great company to work with, they deliver a first class service at really affordable prices. I highly recommend them to anyone looking for a telephone service.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Second to none once again!

This was our second phone installation by Reach and yet again they exceeded our expectations.
So, friendly and thorough, nothing was too much and everything totally explained.
I would not hesitate to use Reach again and would recommend 110% to any future users.
Thanks especially to James Morgan.
Kirsty

September 7, 2022
Unprompted review

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