Reach Digital Telecoms Reviews 375

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more

Rated 5 out of 5 stars

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more

Rated 5 out of 5 stars

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more

Rated 5 out of 5 stars

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more

Company details

  1. Electronics & Technology

Written by the company

Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

375 reviews

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Rated 5 out of 5 stars

Efficient

We have been a customer of Reach for a number of years and have always found them helpful. They recently upgraded our phone system which was an efficient and painless process; their engineer James got everything installed quickly and showed us how to use our new equipment.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fixed for us without even asking, which turned into a 4-day hassle with the old broadband provider. Could not thank them enough - completely above and beyond. Very happy.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

We have just had a new phone system put…

We have just had a new phone system put in over a two day period. The engineer was extremely good at his job, very helpful, explained the new system fully. The whole transition of phone system went smoothly, we would highly recommend Reach Digital Telecoms.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Andy and Steve came to install our new telephone system, both did a great job and were very informative on how the new system works and answered/solved any queries i had. Thank you both!

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Excellent Install!

Excellent Service, Andy installed the new phone system in a friendly and professional manner, showed us how to use the phone system, even addressed any concerns that we might have. Overall The Installation went amazingly, will recommend to other local businesses.
Andy was a quick and accurate worker and even changed some settings on the phone system to suit our personal preferences. Thank you

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional support

WOW, exceptional support received. A couple of small queries have been answered and new equipment has been installed. Thanks to both Dave and James

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Andy the engineer

Andy the engineer, fitted the new system all went well trained us all up, very helpful , very knowledgeable and a credit to the company

if i could give 10 stars i would

thank you all

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you Ben for installing our new phone system. Travelled over 4 hours to install our new system for us and the Mitel phones are great, a lot more modern than our old phones, we now have touch screens and apps on our phones to make it easier to answer calls with clients when working from home.
Great customer service, thanks ben.

July 6, 2022
Unprompted review

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