Readicut Reviews 

192
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including various yarns and kits, appreciating the wide selection of colors and designs available. The delivery service is frequently highlighted as fast, efficient, and reliable, with many orders arriving promptly. People also commend the overall service for being easy to use and helpful. However, some customers experienced issues with their orders, noting instances where items were incomplete or delivery was significantly delayed. A few other people also felt that certain product specifics, like yarn flecks, color clarity on devices, or the variety in 'random' bundles, did not fully meet their expectations.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality of items like rug kits,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the premium yarns, good quality... See more

Order

Customers had ambiguous experiences with order, with many reporting quick and easy ordering processes and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300g Bernat Softee Chunky Tweeds Wool. It was a Grey with a Fleck of Blue, Yellow, White running through it. Nice Wool, Great Price, with a Free Pattern of Mitts on the Back of the Lab... See more

Rated 5 out of 5 stars

My experience with this company has been a very positive one and I would have given them more than 5 stars. The person I spoke with was kind, polite and nothing was too much trouble. I ordered with co... See more

Rated 5 out of 5 stars

As the nights draw in and the weather gets cooler I decided I'd start rug making again. Currently doing a rug in raspberry and blue. I order the wool a bit at a time and it arrives a couple of days la... See more

Rated 5 out of 5 stars

Excellent service Excellent price Excellent delivery time (2 days!) And Excellent quality yarn thankyou i will be ordering again it might be a good idea to hold a bit more stock of the super chunky ya... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(192)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

Rubbish Don't Use

I ordered a book on 02/10/19 and paid immediately with PayPal, on 11/10/19 got an email saying book out of stock payment to be refunded.
As I was unable to contact Readicut I put in a non received claim to PayPal for a refund, I defiantly wouldn't recommend them to my worst enemy.

October 16, 2019
Unprompted review
Rated 1 out of 5 stars

Appalling service Avoid !!!!

Appalling service. Sent a £10 voucher for reregistering on the website. Spent it on the site 2 weeks ago but still no goods. I telephoned last Friday and was told it would be sent that day 5 days later still nothing.
I’m asking PayPal to refund my postage fees and have unregistered from the site.
Totally unacceptable and I will shop elsewhere where my custom will be appreciated

June 27, 2018
Unprompted review
Rated 1 out of 5 stars

Still waiting for my goods

Still waiting for my goods. Have emailed and got no reply. Will not be using them again. Disgusting service. Cannot even get into my account it asks one to generate new password but site does not come up.

February 5, 2018
Unprompted review
Rated 1 out of 5 stars

So disappointed in Readicut!

So disappointing that such a longstanding company with a good name have such an appalling website in the UK!
I placed my order on Nov 13th 2017. I waited and waited....around Nov 30th, I emailed them. No reply. Here comes December...still no parcel!! I email again...no reply!
Finally, Dec 2nd, almost 3 weeks after ordering, I receive my parcel!
It wasn’t a huge order - no yarn, no complications, just a few patterns! Why the delay? And why not reply to emails?!
The patterns were also cheap copies, not original leaflets - the sort of thing you’d expect from an amateur ebayer, not a company with Readicut’s reputation!
Never again.

December 2, 2017
Unprompted review

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