Readysteadystore Reviews 142

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I noticed a lot of small rats in my locker i gave a complaint but nothing as been done yet , im so worried i hv a lot of bags and stuff and got nowhere else to take them for now

Company replied

Rated 1 out of 5 stars

Appalling customer service.The C.E.O does not respond to letters.Still owe a refund for 10 missing boxes which where supposed to be delivered . Three times I have asked for refund but been ignored the... See more

Company replied

Rated 1 out of 5 stars

You truly haven't experienced shocking customer service till you've spoken with these guys. They are so bad it is like a spoof type TV show. I would strongly advise against any sort of business with t... See more

Company replied

Rated 5 out of 5 stars

We've used Ready Steady Store, Manchester, for years now to store various items we don;t need to keep in our office on a regular basis, and we've found them to be excellent. A secure sight, well m... See more

Company replied

2.3

Poor

TrustScore 2.5 out of 5

142 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Highly recommend

The team here are extremely helpful and friendly. On many occasions they gone out of their way to find the best storage solutions for us.

June 14, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store, We are delighted that you have had a good experience storing with us.

Rated 5 out of 5 stars

Nathan is amazing

June 14, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Wokingham, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

RSS Tring Road

Very good storage facility, we were offered a good choice of available spaces, clean, easily accessible, staff friendly and helpful especially Ann.

June 12, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Tring, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

ready steady store tring rd aylesbury

very good service no hidden cost all the staff are helpful and friendly

June 11, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Tring, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Fantastic service throughout

Fantastic service throughout. The two standouts are: no1; The personal care taken of clients by the manager of the Rigby branch ‘Adam’ and 2; The superb facilities and ease / convenience of use at the Rugby store!
Bravo Adam and Ready Steady Store - You do your brand proud! We have no hesitation either using you again or recommending you (so much a cut above the normal storage companies / container type rubbish) Thank you for making a very stressful time just that little bit less stressful!

June 11, 2021
Unprompted review
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Reply from Readysteadystore

Thank you very much for this 5-star review for Ready Steady Store Rugby. We have shared your lovely comments with the team.

Rated 4 out of 5 stars

Good service and facilities.

Good service and facilities.
There are two lifts to take you and goods to the 1st floor. Lifts are a bit small and lift doors shut to quick.

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for giving us a positive review of our service at Ready Steady Store. We are delighted that you have had a good experience storing with us.

Rated 4 out of 5 stars

Shoreham depot great, pity about the Company's policy towards using your own home insurance.

Gary and James were great at the Storeham store and the whole experience has been pretty good, we got our stuff in with room to spare and the process has been easy. It would be 5 stars but for the issue with using our own home insurance which was a bit disappointing. However this is the Company's policy rather than the Shoreham depot. Convenient, clean, responsive and does the job - what more could you want from a storage facility?

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for giving us a positive review of our service at Ready Steady Store Shoreham. We are delighted that you have had a good experience storing with us.

Rated 5 out of 5 stars

Gary and James at Shoreham were…

Gary and James at Shoreham were extremely helpful and accommodating. Not only were they polite, but they would always make sure I was looked after properly. The storage units were easy to access with a good car park. An all round great experience.

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Shoreham, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Straightforward and helpful

We used the facility for a few months and found the whole thing really easy, convenient and the staff were helpful.
When we moved out we did it on a weekend and again they were helpful and accommodating.
Better than other larger companies I have previously tried. Would definitely use again.

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Shoreham, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Friendly and efficient staff Mike and…

Friendly and efficient staff Mike and Anosuka are very helpful and is always keeping on top of things
Units are very well maintained, surrounding areas kept clean and hand sanitizers always available I simply cannot fault the services provided . A big thanks guys!!
The only issue i have is that prices could be a little bit cheaper , but saying that you get what you pay for and it’s worth it !!

Broadfields

Sal

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Broadfields, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Last minute change of plans meant that…

Last minute change of plans meant that I needed storage fast. Readysteadystore got me exactly what I needed, where I needed it. The price was great. The storage facility was spotless; even the carpark. James, at Shoreham, went out of his way to be accommodating and helpful.

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Shoreham, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Great service and adaptability to help…

Great service and adaptability to help our house move run smoothly. Thanks to Glen and the team - knowledgeable and helpful!

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Worsley, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Excellent service

Excellent service, extremely friendly staff. Always helpful no matter what the issue you have! Leek Rd readysteady store...

June 10, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Hanley, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Excellent!!

I needed a large amount of storage urgently as was selling my house but was then going to stay with friends while looking for a new place. I dealt with Anthony first who was great on the phone and reserved me 2 units to be extra safe. He gave me lots of helpful advice as well. Then on the day of moving stuff in, Andy was fantastic, he couldn't have been more helpful and even arranged an extra unit late in the day when I realised I needed it. They were such a lifeline at such a stressful time and I couldn't rate the company and the people that work there highly enough. Maria is also really helpful. Would give more than 5 stars if I could!!

June 9, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Worthing, we have shared your nice feedback with the store team.

Rated 5 out of 5 stars

Excellent Service, Facilities and Support.

I would like to thank James for all his support throughout the short time we used Ready Steady Store. The service was excellent, simple and efficient. Whilst we only utilised the service for a short period of time the facilities were excellent and the operating process was user friendly. The cost implications to use this facility are very reasonable and this made the whole experience even more enjoyable. Thank you.

June 9, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store, we really appreciate your feedback.

Rated 5 out of 5 stars

Ready Steady Store Hanley

I have been using Ready Steady Store Hanley for nearly 12 months now. Si and the team have been fantastic throughout. Always going the extra mile. Polite, professional and friendly. I couldn't wish for better service,

June 8, 2021
Unprompted review
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Reply from Readysteadystore

Thank you very much for this 5-star review for Ready Steady Store Hanley, pleased to hear that you are happy with the service and have shared your comments with the store team.

Rated 5 out of 5 stars

Excellent service, incredibly friendly staff!

Excellent service, extremely friendly staff. Always helpful no matter what the issue you have!

I would always highly recommend the Hanley branch to store anything!

June 8, 2021
Unprompted review
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Reply from Readysteadystore

Thank you very much for this 5-star review for Ready Steady Store Hanley. Pleased to hear that you were happy with the service and have shared your comments with the store team.

Rated 5 out of 5 stars

Worsley Branch

I have used this company for around 7 years now and cannot rate them highly enough. I have full access to my unit whenever I want, the price I pay is the cheapest I can find for the unit size and the staff on site are always friendly and helpful.

If I ever do have any issues to raise (and they have been seldom), they are dealt with swiftly and to my satisfaction.

As with most companies, it’s the staff that make a business and the staff on site have always been great to deal with and make this a 1st company in my opinion.

I would highly recommend this company for any storage needs.

Keep up the great work!

Steve
Ecolab

June 7, 2021
Unprompted review
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Reply from Readysteadystore

Thank you very much for this 5-star review for Ready Steady Store Worsley. Pleased to hear that you were happy with the service and have shared your comments with the store team.

Rated 5 out of 5 stars

Great service at Ready Steady Store

I came to your Manchester store for a few boxes. Your staff are very friendly and helpful. If I ever move house or need storage I’ll definitely be coming back. Thank you to Karen.

June 5, 2021
Unprompted review
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Reply from Readysteadystore

Thank you for this 5-star review for Ready Steady Store Manchester.
Pleased to hear that you were happy with the service and have shared your comments with the store team.

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