Don’t bother selling them your gadget, half the time they won’t respond to your email, or try to offer you even cheaper. Last time I used it was year ago, no issues and now who ever took over has been... See more
Company replied
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Don’t bother selling them your gadget, half the time they won’t respond to your email, or try to offer you even cheaper. Last time I used it was year ago, no issues and now who ever took over has been... See more
Company replied
This is totally unacceptable! I was ' given ' an offer ' of £351 asked to send in the phone, which was an immaculate IPHONE 14 PRO MAX. Then went through the process to be told that there were so much... See more
Company replied
Do not belive their hype. Price for 'phone quoted online then actually offered less than half. Special Delivery was required to cover quoted value of 'phone but that amount was never reimbursed... See more
Company replied
Order No #10098 Sent my device two weeks ago. Royal Mail tracking shows delivered the next day. Emailed twice chasing an update or response, but have heard nothing whatsoever from this compa... See more
Mobile Phone recycling. Get best prices for your old mobile guaranteed!!! If you find a better price we would beat it and pay 5% extra
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 24 hours
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Very easy service with prompt payment, would recommend!
Instructions to send off phone for recycling was clear and concise. Would deal with this company again.
I was initially nervous to use RecycleURPhone as I hadn’t heard of them before and reviews online were mixed. However, after sending my old iPhone, I was really impressed with the service! The bag that they sent wasn’t padded so I had to makeshift my own padding for security, and I hadn’t received an email to confirm delivery of the phone, but tracking was provided so I could see it was delivered. I reached out and their customer service was very quick, helpful and reassuring, and within a couple days I had received my payment with no fuss! Would definitely use again. Order #10242
Pack was sent quickly, phone evaluated & offer made to me on same day of receipt with the funds being credited to my bank account the same day that I confirmed the offer was accepted.
Order #10223
The whole process was easy and fantastic from start to finish. The website is easy to use, a prepaid envelope arrived quickly and money arrived in my account within a few days of despatching my Ipad for recycle. Many thanks for a great service. Order number:10219
This is the first time I used recycleURphone and I am happy with the service and will use it again.
The communication was prompt and within the timescales mentioned.
However, just a warning that you may not get the amount first claimed as after inspection the actual value of ur ph may b lower than expected.
Order no. 10206
They are a honest and trustworthy service who are efficient and quick. The whole experience has been great. Even when I had questions they were responded to very quickly.
Order 10210
Very easy Experience and was the best paying at the time.
10187
Update 26/1/23
After initially thinking I had been scammed, I received a reply to my review (instantly) and then a response on email after my emails had apparently gone into their junk folder. The issue was then swiftly resolved and payment was made to the same amount as originally agreed. Appreciate the swift response and payment once my emails has been found in the junk folder.
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I 'sold' an unlocked iPhone 11 Pro in excellent condition to this company on 13th January 2023. I received the freepost packaging the following day and sent the phone back to them on 15th January 2023. I have not heard anything since, nor have I received the £250 payment that was agreed. I have tried to call the number on their website, 0208 548 8292, several times and it says i have dialled an incorrect number. I emailed on 23rd January and did not receive a response within the 24 hours that it states they respond within on their website. I have just emailed again and not heard anything back. My order ID is #10182.

Reply from RecycleURPhone LTD
Great service, paid the agreed price in a very timely manner. Will definitely use them again
Order 10192
Super easy process, didn't cost me a penny. And good to know that my old tablet might get some use somewhere rather than going to landfill.
Huw #10162
order number: 10184
My phone met all the criteria stated in their terms and conditions. I checked this before sending.
Battery status was service, however this company do not state that battery status as service will affect the price.
Many other recyclers do state that if your battery status is service then this will have an impact on the price.
Therefore these guys are falsely advertising their prices and not adhering to their terms and conditions.
They offered me a price of £300 for and iPhone 11pro and a revised price of £230, which they stated was more than any other recycler on the market.
This was also false. it took me 2 minutes to find a better price than theirs which they stated was better than anyone else.

Reply from RecycleURPhone LTD
Prompt service and paid in full what they said they would for the phone
Quick response and payment. Reduction in price offered due to screen scratches.
Order 10154
Overall service was good, was a delay in the payment being issued but was resolved quickly..
would highly recommend
Order no..10130
Very easy to recycle through RecycleURPhone as they send you a return package. Good communication throughout and payment made quickly.
Order#10119
Order No #10098
Sent my device two weeks ago. Royal Mail tracking shows delivered the next day.
Emailed twice chasing an update or response, but have heard nothing whatsoever from this company!
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Posted this review and was immediately emailed requesting details of the post tracking, which I provided. They confirmed receipt by return and payment was then in my bank account straight away.
Can’t fault this company for turning round a bad situation quickly. Have therefore changed the original one star to four stars.
Fantastic service from start to finish, easy to deal with. Would use again Order #10087
Really straight forward process from the get go. Money received within 5 days of posting phone. Have already recommended company to friends.
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