Redbrik Reviews 

211
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very happy with overall service provided by REDBRIK. Issues and queries from both landlord and tenants’ perspectives are dealt with promptly. Statements and other administration is always clear and we... See more

Company replied

Rated 5 out of 5 stars

The sales team at Redbrik have been very efficient and supportive throughout our house sale. Jen and Abi provided us with clear information throughout. They were always available to answer questions w... See more

Company replied

Rated 5 out of 5 stars

We have recently sold our buy to let house in Sheffield. Redbrik were very efficient in managing tenants plus checking on the property. The selling partnering Taylor&Emmet went very smoothly & effi... See more

Company replied

Rated 5 out of 5 stars

Katie, the sales manager has been fantastic! She was really responsive throughout and ensured the stc sale went through with no issues. Thanks Katie! :)

Company replied

Company details

  1. Real Estate Agents
  2. Property Investment
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Written by the company

An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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1-star

No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(211)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to the Amazing staff at Crystal Peaks Branch

Tammy has guided us through the entire process. Every thing explained at each stage.Very friendly but professional. Tom started the process with a great survey and valuation. After a very BAD experience with YOPA they were Cavalry over the hill. Thanks to everyone in the Crystal Peaks Branch.

September 19, 2025
Unprompted review
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Reply from Redbrik

Thank you so much for your fantastic review Terry!

Rated 4 out of 5 stars

Katie the sales manager has been…

Katie the sales manager has been absolutely amazing from start to finish. This was my first property to sell and it’s a really stressful process, Katie was always there to help guide and reassure me the whole way through. Always there for a chat and was updating me every week on the process. I can’t thank her enough for all her hard work. It was really appreciated. Thankyou !

September 19, 2025
Unprompted review
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Reply from Redbrik

Thank you so much your review Ellie :)

Rated 1 out of 5 stars

Feedback from my negative experience

I feel that adding a one star is still too much. I had an initial visit which went okay, however no significant information was shared other than looking around the home, and giving a valuation. I was not informed of any fees etc. The property went on the market I never had a board put outside the property, I have a very unique property which I feel was not reflected in the marketing, particularly because I undertook viewings and asked if they were aware that I had annexe and they said not. Redbrik never undertook any viewings, even after over 8 weeks when I was not having success with the viewings. The company took the initial photo's but then I had to ask them to come back to take them again as they did not market the property sufficiently. At one stage I accepted an offer, I took the property off the market as advised by Redbrik which I was reluctant to do, the offer was subsequently retracted which meant I had missed two weeks of marketing. Due to the poor service, and lack of progress I gave notice as per the contract but then was harassed to pay a £600 withdrawal fee. I had already paid £295 upfront. When I questioned the withdrawal fee this was allegedly for an EPC, which I advised that if they had informed me that I needed one I would have got one myself, £330 search pack for the solicitors, again I never instructed to them to complete this, and this information is not in the contract, and £185 for admin fees. The withdrawal fee allegedly applies regardless how long you are with the company as it is indefinite and I would question why they have a notice period if this is to be paid regardless. I do not feel any point during the process Redbik have been transparent or clear in their communication. When I asked about notice and the process I was never informed at any point there would be a withdrawal fee. I feel my property was not selling, and I was not being given the service that I should have and despite this I have had to pay Redbrik £625. There is too much for me to be able to write of my experience, however I will never use Rebrik again, and I will not recommend Redbrik to anyone.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, warm and friendly service

Great experience selling with Redbrik - they were really professional, warm and friendly. I dealt with Hayley, Jen, Abbie and Louise and was really happy with the caring service that received from them all

August 26, 2025
Unprompted review
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Reply from Redbrik

Thanks so much for your 5* review Charlie!

Rated 5 out of 5 stars

I have recently sold my property…

I have recently sold my property through Redbrik, Sheffield. From the start they were so professional and helpful, David was brilliant, gave advice where needed and nothing was too much trouble. Louise was absolutely spot on, kept in touch always and extremely helpful. I honestly found they were the best Estate Agents I have used and wouldn’t hesitate to recommend them, and already have. Thank you Redbrik.

August 22, 2025
Unprompted review
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Reply from Redbrik

Such a great review to receive! Thank you Sheila :)

Rated 5 out of 5 stars

Friendly, efficient and fast!

The team at RedBrick in Chesterfield have been so helpful as well as being fast and efficient with their communication and moving the buying process forward. I've felt totally supported and secure through the journey with them!

September 9, 2025
Unprompted review
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Reply from Redbrik

Thank you for your kind words Rachel :)

Rated 5 out of 5 stars

5* service

I can't recommend Redbrik more highly! The whole journey has been smooth and exceptionally well managed, with a team who genuinely care .
We have been dealing with Jen, Abi and Hayley and they have all gone above and beyond for us with the sale of our house and with help in finding a new property after a purchase fell through. We had a tight timeframe to get our property on the market and Jen had our property photographed the next day (providing tips and advice on how to present your property), on social media within 2 days and on the market within 3 working days- just outstanding! The team answer the phones quickly and if not available respond within the hour. They have an excellent app which tells you about enquiries, bookings and feedback on your property.
They have made what can be a really stressful time in life a lot easier and I cannot fault their professionalism and service. They hold themselves accountable to a high level and this excellence shines through.
Thank you all for being so wonderful, we really do appreciate your hard work.We have recommended them to multiple friends now who have all said how excellent they are!

July 17, 2025
Unprompted review
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Reply from Redbrik

Thank you so much for this fantastic review. We'll pass on your kind words to the team :)

Rated 5 out of 5 stars

Excellent

Excellent Service throughout, nothing was too much trouble

August 13, 2025
Unprompted review
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Reply from Redbrik

Thank you for your 5* review!

Rated 5 out of 5 stars

Excellent service

I cannot fault all of the team. They have dealt with the whole process of selling my mum’s property both professionally and quickly.
Redbrick are not the cheapest estate agents but well worth their fees.

September 5, 2025
Unprompted review
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Reply from Redbrik

Thank you Sharon :)

Rated 5 out of 5 stars

Top class service.

We have recently sold our buy to let house in Sheffield. Redbrik were very efficient in managing tenants plus checking on the property. The selling partnering Taylor&Emmet went very smoothly & efficiently. Andrew gave us a progression report every week which kept us in the loop.
Buying, selling or renting I would recommend Redrik to anyone.
Thank you all at Redbrk
Ian Harper

September 1, 2025
Unprompted review
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Reply from Redbrik

Thanks so much for the review Ian!

Rated 5 out of 5 stars

Super Service from Start to Finish

Redbrik were outstanding throughout whole process. They were efficient, proactive and kept me informed at all times. The sale was concluded in less than 3 months. I’d happily recommend Redbrik and would use them again without hesitation.

July 25, 2025
Unprompted review
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Reply from Redbrik

Thanks for your 5* review Greg!

Rated 5 out of 5 stars

Fantastic experience

I used Redbrik for the sale of my house after using an online estate agent and getting no viewings or offers for 6 months. Within 3 months Redbrik has got several viewings and an offer that I was very happy with. I wouldn’t hesitate to use Redbrik for any future property sales. Lisa was fab at keeping me updated regularly throughout the process too!

August 8, 2025
Unprompted review
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Reply from Redbrik

Thanks so much for taking the time to leave this 5* review Lauren!

Rated 5 out of 5 stars

Tammy is the best :)

We managed to sell our house in 9 days, and I was amazed at Tammy's ability to keep us up to date with all viewings/communicated when they all were.
Redbrik's has been fantastic throughout the whole process and would definitely recommend to anyone wanting their house to get sold quickly.
I cannot speak highly enough of Tammy and her kindess towards me throughout the slightly stressful process, I appreciated it massively.

July 22, 2025
Unprompted review
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Reply from Redbrik

What a fabulous review to read! Thank you Lucy. We'll pass on your kind words to Tammy :)

Rated 5 out of 5 stars

5 star rating for Redbrik

Our experience with Redbrik has been nothing short of 5 star. We have been so impressed with all aspects of their customer service. Holly F has been instrumental in securing a sale for our house and from start to finish, the whole process has been managed seamlessly with excellent communication throughout. We have felt in very safe hands and would recommend Redbrik to all our friends and family.

August 6, 2025
Unprompted review
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Reply from Redbrik

Thanks so much for this fantastic review Emma! I've passed on your lovely words to Holly :)

Rated 5 out of 5 stars

Thank you

As a first time buyer this can be a daunting process but Katie and Jessica have made the whole process feel easy! Cannot be more appreciative of their patience and help with the first steps! Thank you!

August 4, 2025
Unprompted review
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Reply from Redbrik

Thank you so much for your 5* review!

Rated 5 out of 5 stars

Fabulous service .

Fabulous service .. we used Redbrick for selling and purchasing both properties.

We were kept updated and well informed for both properties- and Sarah M worked very hard to insure we got the right buyers .

Peter negotiated all our requests regarding the property we were buying , we probably sold at the worst time .. 24/25 .. with so much general uncertainty with interest rates , stamp duty , budgets and a complete change of government… but Sarah totally understood and was honest and professional at all times , making us feel we could trust her to make the right decisions regarding our sale .

Redbrick might not be the cheapest Estate Agents out there , but they definitely worked hard at both selling and buying for us .

I would highly recommend them .

August 1, 2025
Unprompted review
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Reply from Redbrik

Thank you so much for this fantastic review Helen! We've passed on your kind words to Sarah and Peter :)

Rated 5 out of 5 stars

Redbrik do it again!!

There were a number of aspects to the service Redbrik gave us during the process of our house move which are worthy of note. Because our first contact with the team during the valuation process had been so positive we always felt we could discuss any matters of concern with them and we visited the office on Glumangate, Chesterfield many times!! Staff were always positive, friendly and professional. A mention too for the agents who let us view so many properties and must have begun to wonder if we were ever going to make a decision!! They were positive, clear and knowledgeable each and every time - thank you. Ironically this did mean when we saw Lancelot Close for the first time we knew immediately it was the house for us and were delighted it was a Redbrik property.

July 31, 2025
Unprompted review
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Reply from Redbrik

What a fantastic review to read! Thank you Maria :)

Rated 5 out of 5 stars

Very impressive.

Very impressive.
Knowledgeable and polite.
Ben in particular has been great, will have a laugh and a joke but soon gets down to the serious stuff.
refreshing as now nobody seems to have the time to look after the customer anymore!
Redbrik have though...

July 30, 2025
Unprompted review
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Reply from Redbrik

Thanks for your 5* review Richard!

Rated 5 out of 5 stars

Great Experience

So far my experience with Redbrick has been great!
The photos are fantastic (apologies I can’t remember the photographers name!)
After that Holly has looked after me. She is professional, knowledgeable, and contactable. I have appreciated her efforts and guidance in securing the best and most appropriate purchase deal for my property in a timely and efficient manner.

July 17, 2025
Unprompted review
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Reply from Redbrik

Thanks so much for the 5* review Jenny!

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