Red Lobster Reviews 

164
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were unhappy with their experience overall. Many people were disappointed with the food quality, noting issues with taste, freshness, and preparation, such as rubbery seafood or cold, poorly cooked dishes. Customers also frequently reported problems with portion sizes being too small or items not matching menu descriptions. Additionally, many encountered unsatisfactory service, including rude staff, long waits, forgotten orders, or incorrect items being served. However, some customers also noted positive experiences with the staff, describing them as friendly, attentive, and professional, often going above and beyond. A few other people also felt that certain food items, such as the Cheddar Bay Biscuits or specific seafood dishes, were delicious and well-prepared.

What people talk about most

Product

People report ambiguous experiences with product quality, with some finding specific dishes like the crab... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising employees for being kind, helpful,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing satisfaction... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing significant disappointment... See more

Order

Consumers find order experiences to be ambiguous, with some reporting issues such as parts of their order... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I purchased the Seaside Shrimp Trio and I was very disappointed. The shrimp was bite-size shrimp. Totally different from what you see in the picture. The only thing I enjoyed was the corn. Everything... See more

Rated 2 out of 5 stars

Ive had a love affair with red lobster for decades but the honeymoon stage is definitely over. Your crab Alfredo was perfect for me, I was in my "happy place " every time I enjoyed it but you took it... See more

Rated 2 out of 5 stars

The food quality and quantity has lowered while the prices have increased. The salad is pre-bag so it smells, and is only a handful of lettuce, it cost nearly $5 in Oklahoma. The shrimp scampi used... See more

Rated 2 out of 5 stars

Pleasant staff, parts of the order came cold. The kitchen area was in a filthy state with lots of water on the floor being trailed into the dining area. Had I seen the state of the kitchen before l ha... See more


Company details

  1. Restaurant

Information provided by various external sources

Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

164 reviews

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No history of asking for reviews

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2.6

All reviews

(164)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

The food is greate

I have eaten their food for couples of times. The food is quite yummy. The last time I left $10 as tip to a waiter.

August 11, 2018
Unprompted review
Show reviews in all languages. (164 reviews)

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