I ordered two weeks ago, get nothing! i try to speek with the support but i get zero help.. NEVER ORDER FROM HERE !!!! Sendungsnummer 430118759702 If i get my order i delet this if not i write... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered tires on 24. 10 and got them today on 12.11.(Switzerland) It took longer as I expected but I should have ordered them earlier so I would not be stressing if they will arrive before snow.... See more
Customer service is very helpful. They are patient with someone like me who is still learning the German language. Their website is superb and easy to use. I have to still see what will be my experien... See more
Company replied
Tires came within a week -- the same one that I was waiting from reifendirekt for more than a month. I had to cancel from reifendirekt and order them here -- and it just came in a week and saved me in... See more
Company details
Written by the company
Der Reifenexperte reifen.com ist einer der größten Reifen-Onlinehändler Europas mit einer riesigen Auswahl von über 600.000 Reifen aller Marken. Das Angebot umfasst Reifen für PKW, Motorräder, Offroad- und Transportfahrzeuge und Fahrräder sowie Felgen, Kompletträder und Zubehör. Neben dem reifen.com-Onlineshop gibt es in Deutschland 37 Filialen für zusätzliche Serviceleistungen wie Achsvermessung, Radnabenreinigung oder Radeinlagerung.
Contact info
Südfeldstr. 16, 30453, Hannover, Germany
- 0511/123210 -10
- info@reifen.com
- www.reifen.com
3.9
Great
19K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from reifen.com
Hello Mr. Denney,
thanks a lot for this kind review.
Best regards,
Nanette from reifen.com
super service
August 3, 2022
Reply from reifen.com
Hallo Herr Pargeter,
vielen Dank für Ihre 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
paypal doesnt work
July 19, 2022
Reply from reifen.com
Hello Peter,
thank you for your feedback. Normally Paypal should work. I will forward your feedback to theresponsible department to check it.
Best regards
Janik from reifen.com team
Perfect kaufen
July 18, 2022
Reply from reifen.com
Hallo Marcin,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Super.......
July 16, 2022
Reply from reifen.com
Hallo Herr Snigiriovas,
vielen Dank für Ihre 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
top service!
July 5, 2022
Reply from reifen.com
Hallo Frau Holle,
herzlichen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
I don't like that it doesn't tell me…
I don't like that it doesn't tell me when the tires will be delivered.
July 4, 2022
Reply from reifen.com
Hell Mr. Haskins,
thank you for your feedback. Tires with the status "1" should be send within 1 working day after receipt of payment.
Best regards
Janik from reifen.com team
Reply from reifen.com
Hallo Herr Merseburg,
vielen Dank für Ihre tolle Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Tkocz,
vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
Thanks so much!
June 20, 2022
Reply from reifen.com
Hello Mr. Scott,
thank you very much for your positive feedback!
Best regards
Janik from reifen.com team
Reply from reifen.com
Hallo Paul,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
I made a mistake choosing the size of…
I made a mistake choosing the size of the tyres and you don’t offer any solution.
June 14, 2022
Unprompted review
Reply from reifen.com
Dear Mr. Gibal,
we are sorry about this situation. But there is no right of withdrawal for online purchases in Switzerland. Please apologize.
Best regards,
Nanette from pneuexperte.ch
Super Service!!!
June 8, 2022
Reply from reifen.com
Hallo Herr Süss,
vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
aales gut MfG Peter
June 7, 2022
Reply from reifen.com
Hallo Peter,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Allesalles top super super
May 24, 2022
Reply from reifen.com
Hallo Herr Akhtar,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Boelsen,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
great customer care
the main difference from this website and others is that you have access to a very helpful call center. I had a few questions on the shipping and the product itself, they answered quickly and kindly. One plus was that my tires were just a few weeks old, so really happy.
April 29, 2022
Unprompted review
Reply from reifen.com
Dear Mr. Pantaleone,
thanks a lot for this kind feedback. We are happy, that you are satisfied.
Best regards,
Nanette from pneuexperte.ch
Quick and easy ordering service
April 17, 2022
Reply from reifen.com
Hello Mr. Flemming,
thank you very much for your positive feedback!
Best regards
Janik from reifen.com team
fast delivery
April 11, 2022
Reply from reifen.com
Hallo lieber Kunde,
vielen Dank für Ihre 5*!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Kringe,
herzlichen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
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