Renewable Products Warehouse Reviews 113

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The email enquiry l had a very swift reply from Jamal. Placed order by phone with Evelyn very efficient. order dispatched next day. Couriers lost item. Evelyn was tireless in tracking order down and... See more

Rated 5 out of 5 stars

They provided excellent clear and concise product knowledge, actively went out of there way to help secure my order ( I needed more than they had available) and had them all delivered the very next da... See more

Rated 5 out of 5 stars

I was struggling to find someone selling LK Systems roomstats when one of mine had been damaged. My search found RPW so I placed an order late one evening. After further research on their website I be... See more

Rated 5 out of 5 stars

We've are doing a large renovation project, and Jamal has been working with us on the UFH over an 18 month period. He's checked in to see what stage we're at, but hasn't badgered us as some sales peop... See more

Company details

  1. Plumbing Supply Store
  2. Boiler and Heating Service

Written by the company

Renewable Products Warehouse specialize in design and supply of water-based underfloor heating systems for both domestic and commercial projects. Whether it's a new build or renovation, our team can help you find a tailored solution for your building fabric using a range of innovative high-quality products backed by warranties and support. Contact our sales team to get an obligation free quote.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

A brilliant company to deal with, best service ever!

What a fantastic experience I had with this company. I needed a part to get my UFH working and they were helpful, knowledgeable, professional and fast! Once they helped me identify the right part and I placed an order (after 1pm) it arrived the next day. My heating engineer was still looking for the part whilst I got it from these guys in less than 24 hour! Thank you very much, I have recommended you to my heating engineer as his suppliers are obviously not as good!

January 11, 2023
Rated 5 out of 5 stars

The email enquiry l had a very swift…

The email enquiry l had a very swift reply from Jamal. Placed order by phone with Evelyn very efficient. order dispatched next day. Couriers lost item. Evelyn was tireless in tracking order down and dispatched a replacement in the meantime. Kept in contact to ensure replacement received. Totally first class service , thoroughly recommend

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Good swift service

I had previously used RPW for replacement LK manifold valves and went straight to them when a room thermostat failed. They were able to supply a suitable substitute thermostat which immediately restored the room heating - very useful in December! JK

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Very good product range , got me right out of trouble with an old pump and found me an equivalent saved me a small fortune. Great customer service indeed. Would highly recommend thank you

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

I was struggling to find someone…

I was struggling to find someone selling LK Systems roomstats when one of mine had been damaged. My search found RPW so I placed an order late one evening. After further research on their website I became unclear about whether I had ordered the right component so I emailed them at 9:30 the next day. At 9:50 they replied saying they had already processed the order; they would hold it for me but they also assured me I had ordered the correct replacement. It arrived the next day. So 5 stars for prompt service and 5 stars for technical support.

April 9, 2021
Rated 5 out of 5 stars

We got all of our heating and domestic…

We got all of our heating and domestic plumbing from RPW and can't praise them highly enough. From start to finish they were excellent and service was second to none. We live on the isle of Skye where deliveries can be difficult but everything arrived on time and complete. They were helpful during the design stage and were always there if we had questions. Great service from a great team!
Cheers RG

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great service during these nasty Covid times

I placed my order, noticing the next day delivery promise, and thought .... not a chance..

To my delight and surprise the actuators arrived the next day. I will repeat it, the goods arrived as promised.

Best of all they worked and my heating system is now functioning. Actually, I only fitted the one I required, the other is waiting patiently to be used...a spare.

Because of this, my neighbours, who are elderly ordered the same items by phone because they couldn’t survive without heating. Again the goods arrived the next day for them.

Thank you Renewable Products Warehouse...you are stars, especially during this pandemic when we all need to support each other.

GM

December 28, 2020
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

Telephone support was excellent and helped me with product selection.
The item arrived within the quoted delivery time and was well packaged. A nice company to do business with would recommend them.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Underfloor heating issue

These guys got me out of trouble big time. Quick response to my cry for help. Came back with several options and after talking it through with a real person came up with a solution. Big thanks

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

IF YOU NEED UFH OR RENEWABLES CALL THESE GUYS!!!

Been dealing with Jamal from Renewable Products Warehouse for a while now, his help and expertise is second to none. From design and advice to ordering and delivery, he is efficiency personified looking after you the whole way through. Genuinely very grateful for all your help, Thank you!!!!

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Five star service!!!

Absolute pleasure to deal with. I was after a discontinued product that wasn’t stocked at most outlets. They were able to source the part I was after (non UK) at a fantastic price and got it to me with no fuss sooner than they quoted. Really pleased with the overall service!!! Will definitely use again.

February 11, 2020
Unprompted review

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