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Rated 5 out of 5 stars

I have never experienced such great service before. I have been traveling to Greece for 15 years, and this was by far the best experience I’ve had with a car rental company. Everything was perfec... See more

Company replied

Rated 5 out of 5 stars

One of the best rental car experiences I've had! I love flying into the Mesa, AZ airport because it's so small and friendly, and renting a car through this platform was easy. Got a choice of great c... See more

Rated 4 out of 5 stars

Easy to book, but there is no possibility to ener different to payer data (Driver details). Also the price was a bit misleading.

Rated 1 out of 5 stars

Like others, we had a major issue with Alamo not honoring the RentIt voucher. Despite the fact that Rentit had NO contract language stipulating the citizenship of car rental customers, the Alamo in Sa... See more

Company replied

Company details

  1. Car Rental Agency

Information provided by various external sources

Con Rent.it trovi e confronti in tempo reale le migliori offerte di noleggio auto low cost in tutto il mondo. Rent.it è il primo broker italiano, dal 1999 contrattiamo condizioni e tariffe di noleggio auto con le migliori compagnie di autonoleggio locali ed internazionali. Su Rent.it trovi prezzi economici e condizioni di noleggio chiare e comprensibili in oltre 8300 località in 141 paesi.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 71% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best price, smooth transaction

I rented a car on rent.it which ended up being with Alamo. The price was way better than other sites or with Hertz which I usually tend to book with. I saw some negative reviews so was a bit reluctant but I got to Seattle went to the alamo counter with my reservation number all went through perfect. The price was exactly what they told me which I’m used to rentals costing a bit more than they say tbh. I’d definitely use again. If you have doubts about them (in my case at least) they send you an Alamo reservation number that you can verify on Alamos site directly. Not sure for other rentals.

May 17, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

My reservation got messed up during booking, so my rental car was scheduled to be dropped off in the wrong place. I have no way to contact them because their phone number is international. Have emailed and it's been over a week and no response. Need to cancel this ASAP because I need to get a new rental car. Really disappointed in this poor customer service. Low price is NOT worth it. Probably a scam...

May 14, 2019
Unprompted review
Rent.it logo

Reply from Rent.it

Dear Ms Scalone,

thank you for reaching out to us. We have a selfcare area on our website where you could have cancelled your reservation autonomously.

We are anyway sorry for the delay in replying to your e-mail. The payment has been cancelled and refunded.

Kind regards,

Gavino
RENT.IT

Rated 1 out of 5 stars

very bad experience.

credit card system didn't work, had to use Paypal instead. to confirm reservation, you have to pay. paid $28 just to confirm reservation.
reservation was denied in Boston airport. reason for cancellation: rent.it sells international reservation that requires foreign driver license. Alamo computer system denied USA driver license, showing that reservation can not be used by US or Canada residents. left with no car.

May 10, 2019
Unprompted review
Rated 3 out of 5 stars

Unstable website on iPhone

Unstable website on iPhone. User is trying to enter into fields as they sequentially appear, and the website repeated jumps past uncompleted fields, ultimately laying an egg, because previous fields have not been filled out to completion!!! Eventually the booking website works, after the user is forced to cycle back and forth, to complete all the required information. Reducing the review one star now, because this review is not getting accepted either! Programmers need a pull on their chain....

April 16, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE - unethical and corrupt methods of doing business. Offer you what seems to be a good deal and when you arrive to pick up the car you are required to take out exorbitant insurance cover. They also take a the cost of a full tank of fuel even though they state the terms are that you return the tank full. What was supposed to be cheap car hire is a scam for selling you very expensive insurance. Avoid at all costs

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Reserving a rental care through Rent.It was Easy

Keep in mind, this is just a review of Rent.It which has provided me with a car reservation booking with National. I have not yet received my car, nor can I validate that I received what I've rented. As far as the ease of using Rent.It, I thought it was great. The price I was quoted for a minivan from National through Rent.It was actually $158 less in total than through National's own site, and less $234 less than the National rate through Costco.com. Hoping for the best. Sometimes deals like this are too good to be true.

February 25, 2019
Unprompted review

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