Require IT LTD Reviews 516

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing company and no nonsense approach. I found them very helpful and nothing was too much bother. I absolutely would recommend them. This is the sort of service that has long gone from other compan... See more

Rated 5 out of 5 stars

Suite à un Achat fait sur Ebay (dalle LCD), une entreprise très sérieuse une expédition très rapide, avec un emballage bien soigné, des pros ! After buying an LCD screen from Require IT is very... See more

Rated 5 out of 5 stars

I bought a new LED WXGA SCREEN FOR IBM LENOVO LTN141AT15 from Require IT. Unlike many other sellers who advertise branded screen but deliver lesser known 'compatible', my screen was a genuine Samsun... See more

Rated 5 out of 5 stars

Purchased a brand new old stock screen for my 2000 Sony Vaio laptop. Require IT not only accepted my offer (saving me about 15% off list price), but the screen arrived next day and incredibly well pac... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We are a British company, registered in the UK. Based on the East Coast of England, Require IT are ideally situated only 10 miles from Felixstowe, home of the UK's largest container port. Via excellent road and rail networks, your order will be despatched the same day (for orders placed before 5pm) and in most cases will be with you the next working day. Experienced staff in the Sales Office and Warehouse will work with you to make your selection and purchase as easy as possible. If you can't find what you need in our online shop, then assistance is only a phone call away on +44 (0) 1473 742656. With over 30,000 parts in stock, on-site engineers and a fully equipped testing workshop, Require IT scores high on customer satisfaction! Our efficient and friendly Sales Team is on hand from 9am to 5.30pm on +44 (0) 1473 742656 to provide advice and guidance to ensure that the product you purchase is correct. All orders are despatched by Royal Mail, Fedex or UPS and are trackable online for your peace of mind. Over 20 years experience in the industry means that we know what we are talking about! Every customer is important to us, whether they are a global organisation buying in bulk or an individual with a broken iPad. At Require IT you can be assured of a personal service backed up by extensive knowledge and expertise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service & Communication. Quality Product

I purchased a replacement screen for a Lenovo Yoga laptop, Require IT ask for the serial number and model of the laptop so they could be sure they sent out the right screen, it was a perfect fit (had tried another screen replacement company who'd set out a screen that didn't fit even though the screen stated was for this model of laptop), so will be using Require IT for future purchases of Laptop screens. Also great customer service.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Replacement Laptop LCD Screen

I recently purchased a replacement laptop screen from Require IT Ltd. This was a very pleasant experience because they took the time to check the screen was correct for my laptop. It also arrived the next day which was a great help. Excellent service. Thank you.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE & PART

I have recently purchased a new replacement screen from my HP 17-Y laptop. The screen was very reasonably prices, in fact, mostly cheaper that anyone else on eBay or other Internet sights. The postage was very fast and the item is excellent, I am very pleased with the service and item received.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

I would definitely purchase from this company again

I purchased a laptop screen a month ago. They were the only ones who had the specific Touchscreen for my laptop at a reasonable price. I placed the order and received it two/three days later. The screen was well packaged and arrived safely. Customer service was spot on with their communication. It fits perfectly and I would highly recommend this company.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

They know their stuff.

I was impressed by Michael's knowledge and helpfulness in helping me to make the correct purchase for a laptop screen replacement.
Delivery was prompt, and the screen well packaged.
I would highly recommend, and would definitely use Require IT again

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Not easily impressed but top marks for this company!

I don’t write many reviews because, in my eyes, something has to really stand out from the crowd to prompt me to write! I had the misfortune of cracking my HUAWEI laptop screen throwing me into a state of panic as this is not a budget laptop and is used every day for business and without it, I simply can,t function. My son helped me find the right part, although until it arrives you’re always worried it will be the wrong one! I ordered a replacement at about 4.00 pm and next day delivery was promised! I was amazed when it rocked up at about 10.30 the next morning and really well packaged. After a slightly fraught time removing the old, the new one was in place - perfect. Outstanding service in my opinion worthy of the 5 stars I have given them.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing !!

My research showed I had a small number of options to upgrade my T440p to a FHD IPS screen. I contacted Kerry and in less than 24 hours my laptop was transformed with amazing graphics. Thank you!!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Retro laptop screen

Ordered a new laptop screen for a retro gaming laptop and was happy with the thorough service with helping check that was the correct screen. Arrived fast and as described. Will not hesitate to use you again.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Bought a replacement LCD for my ROG laptop and it worked perfectly, same quality as the original, no dead pixels and very reasonable price! 5 stars!

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Electronics

Great communication, items I've purchased are as expected. I would personally give them 5 out of 5

Thank you very much

Anthony

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Laptop screen for T410

I recently bought a replacement screen for a Lenovo T410 laptop from Require IT LTD.
The screen was brand new, packaging was superb being very well protected in layers of bubble wrap.
It arrived next day DPD.
Very good service from this company, highly recommended.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Replacement screen for iPad 2018

Needed a new screen for my iPad 2018 as it had stopped working (screen remained black but with a slight glow as if backlight was working) and when it did finally show again it had a nasty active streak down one side.
When my mobile provider failed to honor the 'warranty' I decided to have a go at doing it myself.
Did some hunting on eBay and decided to go with this seller.
Screen came in an anti-static sleeve, wrapped in bubble wrap in a good quality box.
My iPad is now back in operation with a fully functional screen again :)

March 1, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look