Adrian McGurk took over my case after about 12 months into it due to my original solicitor leaving, and I noticed a big change and movement when he took over. He helped push things along,kept me infor... See more
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Review summary
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What people talk about most
Reviews shaping this summary
⭐⭐⭐⭐⭐ Joanne at Resolution Law was absolutely fantastic in handling our losses claim following one of our buses being written off in 2024. Professional, knowledgeable and always kept us updated throu... See more
Company replied
While dealing with my case, I couldn’t fault Jay. His communication with updates throughout was great, answered any queries promptly, and had my case settled quickly and smoothly. His professionalism... See more
Company replied
Georgia has been absolutely incredible throughout my entire claim process! From start to finish, she handled everything with such professionalism, clarity, and genuine care. She kept me updated at... See more
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Company details
Written by the company
Our solicitors deal with all types of personal injury claims on a no win no fee basis. Where possible we will look to ensure that there are no deductions from your damages. Most lawyers will seek to take a deduction of up to 25% from your compensation by way of a Success Fee. Resolution Law will not. Instead, we will assess each case individually to see if a 0% success fee is possible. If it is not, we will cap any success fee deduction at 20%.
Contact info
United Kingdom
- www.resolutionlaw.co.uk
4.8
Excellent
237 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great service Lynsey was professional…
Great service Lynsey was professional and left knowledgeable, highly recommended
February 28, 2024
Unprompted review
Reply from Resolution Law
Hi Andrew. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Lynsey who will be delighted with this feedback. Kind regards, Resolution Law...
Mark has been absolutely brilliant…
Mark has been absolutely brilliant throughout my claim. He is a fantastic asset to your company. And couldn’t have asked for a better person to help me through my claim. I cannot thank you all enough. All the best to you and your team.
February 20, 2024
Unprompted review
Reply from Resolution Law
Hi Chris. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to the team who will be delighted with this feedback. Kind regards, Resolution Law...
Great service lots of communication…
Great service lots of communication Lucy was wonderful
January 2, 2024
Unprompted review
Reply from Resolution Law
Hi Wendy. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to the team who will be delighted with this feedback. Kind regards, Resolution Law...
Thanks, Mark :)
I am so grateful for Mark Hill's empathy, expertise and efficiency throughout my case. I always felt my needs were centred, and I was kept up to date at all times. Thank you so much.
January 9, 2024
Unprompted review
Reply from Resolution Law
Hi Sam. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Mark and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Diligent and thorough. Expert care and advice.
Mark Hill and the team at Resolution Law are fantastic. Professional, diligent and thorough. I felt fully supported and informed all the way through my case during what was a very difficult period of my life. They worked very hard to make sure I got exactly what I was due. I can't recommend them enough. Put your trust and faith in them and let these experts do what they do best. 5 star plus service.
December 15, 2023
Unprompted review
Reply from Resolution Law
Hi Terrence. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Mark and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Fantastic service
David was extremely helpful in dealing with a difficult case which was ongoing for nearly 3 years. He was efficient and kept us up to date throughout. Delighted to say the case was won in our favour!
December 6, 2023
Unprompted review
Reply from Resolution Law
Hi Amy. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to David and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Lucy weir .a very professional lady…
Lucy weir .a very professional lady .handled my claim very professional 👏
November 2, 2023
Unprompted review
Reply from Resolution Law
Hi Daniel. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Lucy and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Lucy Weir was my case worker and she…
Lucy Weir was my case worker and she made my personal injury case run smoothly. A very friendly and informative service and I highly recommend.
October 30, 2023
Unprompted review
Reply from Resolution Law
Hi Wiktoria. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Lucy and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Brilliant staff…
I was struggling to collect my money from thirst company insurance after accident. It's cost me more than 3 years, but soon I have that law company all been sorted for 3 months
October 25, 2023
Unprompted review
Reply from Resolution Law
Hi Zhivko. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Kind regards, Resolution Law...
TOP CLASS SERVICE
I was given Joanne Milford as my injury lawyer after been messed about by another company. Joanne has done nothing but bend over backwards for me and my claim and is amazing at her job. I couldn’t recommend this company enough to anyone needing legal services. A massive thank you to Joanne and the resolution law team.
October 20, 2023
Unprompted review
Reply from Resolution Law
Hi Nic. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Joanne and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Highly recommended
Mark has been great the whole way through quite a rough period after a motorcycle accident I had, I found him very compassionate and professional, meticulous in communicating updates and achieved a good result at the end. I would highly recommend him.
October 17, 2023
Unprompted review
Reply from Resolution Law
Hi Chris. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Mark and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Mark and the team were excellent
Mark and the team got us the best result possible in a car accident claim. They were compassionate, considerate and timely in their interactions with us. I would highly recommend, and would use them again in a heartbeat.
October 3, 2023
Unprompted review
Reply from Resolution Law
Hi Chris. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Mark and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Solid, dependable service
I was referred to Resolution Law by my home legal expenses insurer. My case took time, through no fault of the firm, but remained live regardless of the coming and going of individual case handlers. Adrian McGurk took over the case in its crucial later stages and has brought it to a successful conclusion. His thoroughness, persistence and responsiveness are a credit to the firm.
September 29, 2023
Unprompted review
Reply from Resolution Law
Hi Mr Sutherland. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Adrian and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Joanne was amazing
Joanne was amazing and so helpful with everything always giving me updates and always explaining anything I wasn’t sure on. Very happy with my outcome and can’t thank Joanne enough for all she has done since taking on my case from another company who was taking their sweet time with everything
September 7, 2023
Unprompted review
Reply from Resolution Law
Hi Beckie. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Joanne and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Professional company
I was referred to resolution law by Tesco Black Box insurance after I was involved in a serve car crash. I can not fault their service or professionalism at all. I personally dealt with Jay Percy, he was absolutely amazing at arranging all appointments and medical assessments related to my injuries. Excellent communication and everything was very clear with no confusing legal jargon.
I highly recommend Resolution law to anyone pursuing an injury claim.
Hopefully I never have another injury that requires legal attention but if I do I will be using resolution law.
Once again Jay Percy is the man ⭐️ ⭐️⭐️⭐️⭐️
August 16, 2023
Unprompted review
Reply from Resolution Law
Hi George. Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Jay and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Thank You Jo Milford
A big thank you to Jo Milford.
You put me at ease throughout, explained everything to me in detail, you were very professional, polite, friendly and helpful.You got the job done in record time, and I would definitely recommend you. I was very happy with the outcome. You are an asset to Resolution Law.
July 17, 2023
Unprompted review
Reply from Resolution Law
Thank you so much for taking the time to leave us a 5 star review, we are really pleased you have had a good experience. Your review will be passed back to Joanne and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Highly recommended, sensitive and professional service
This has been a lengthy and difficult process but Mark Hill explained everything and kept us updated at every stage. We would not hesitate to recommend Resolution Law and would like to thank Mark for the way in which he handled our claim with professionalism and sensitivity.
April 28, 2023
Unprompted review
Reply from Resolution Law
Hi Alison. Thank you so much for taking the time to leave us a 5 star review, we are so pleased you have had a good experience. Your review will be passed back to Mark and the team who will be delighted with this feedback. Kind regards, Resolution Law...
Alison is a credit to her profession
Alison gave me the confidence of knowing that everything she advised and proposed was in my best interest.My case was a personal injury claim which started in 2019 and was settled in June 2023.During the period that Alison took over the action I was kept informed and updated at every stage of the process.It was always a pleasure to speak with her and I believe she is a credit to her profession.
June 30, 2023
Unprompted review
Reply from Resolution Law
Hi Mr Salway. Thank you so much for taking the time to leave us a 5 star review, we are so pleased you have had a good experience. Your review will be passed back to Alison who will be delighted with this feedback. Kind regards, Resolution Law...
I was kept updated throughout my claim
I was kept updated throughout my claim. Nicola Gelder and Mark Hill both worked really hard to get me the pay out I deserved for my injury.
June 2, 2023
Unprompted review
Reply from Resolution Law
Thank you so much for taking the time to leave us a 5 star review, we are so pleased you have had a good experience. Your review will be passed back to Nicola and Mark who will be delighted with this feedback. Kind regards, Resolution Law...
Excellent service
Excellent service, especially once I received Joanne's help. Thank you
May 26, 2023
Unprompted review
Reply from Resolution Law
Hello Liam. Thank you so much for taking the time to leave us a great feedback, we are so pleased you have had a good experience. Your review will be passed on back to Joanne and the team who will be delighted with this feedback. Kind regards, Resolution Law...
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