Bought Mini Cooper S Clubman in April, dealt with Mark, great car, the issue with the heated seat was dealt with and honoured, lovely firm to deal with and can highly recommend. Honourable efficient... See more
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Bought a MG, Mark was really helpful. Had issues with the Aircon this was sorted out. Really pleased with car. Would recommend
Bought a Ford Kuga at the Family Sales Center in Norwich. Mark was very helpful although had a lengthy script he had to follow on various insurances Richard Nash sell, which was a little tiresom... See more
We bought our Vauxhall Mokka from Richard Nash cars in Vulcan Road, and found the experience very pleasing. Steve was very helpful and there was never any pressure and he couldn’t do enough for us.... See more
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Company details
Written by the company
For almost 35 years we have been offering a fantastic choice of nearly new and quality used cars in the heart of Norwich, Norfolk. Operating from two branches in Norwich we have up to 300 vehicles in group stock at any one time available for sale, plus a fully-equipped workshop to carry out servicing and MOTs. Even though we have over 30 years in business, the values which we started with in 1987 are as true today as they were then. Across those 30+ years we have sold more than 45,000 cars - that’s more than 1,400 every year or just under 30 every single week we have been in business. And, we are pleased to say, that many customers have returned to us time and time again to buy their next car from us. We can also count several generations of the same families among our loyal customers. However car sales are not just our main focus. We place huge importance on our after-care service - helping our customers keep their vehicles running well - and have carried out more than 60,000 services and over 30,000 MOTs during our 30+ years.
Contact info
Vulcan Road South, NR6 6AG, Norwich, United Kingdom
- 01603 495000
- jimnash@richardnash.co.uk
- www.richardnash.co.uk
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Thoroughly recommended
The service I received at Richard Nash was superb.
From the first phone call made to set up an appointment to view the car to the eventual collection of the vehicle, I was treated with respect and courtesy. Mark was helpful and easy to talk to. Since it had been ten years since I had changed my car and as an older woman on my own, I was apprehensive. But, despite being short staffed due to illness, he put me at ease, took his time and gave advice with no hard selling. His colleagues were equally friendly and professional when they had to organise the handover in Mark's absence, due to his ill health. The car was as advertised and was prepared as agreed and the documentation explained clearly and efficiently. I have since recommended them, without hesitation, to several friends.

Reply from Richard Nash Cars
Excellent experience buying my car
Used Richard Nash group before so when I saw the vehicle I wanted didn’t hesitate mark Atkinson showed me around the car and covered everything about taxing it changing the number plate and how to register it every thing was completed by the day I collected it
Completely valeted

Reply from Richard Nash Cars
Brilliant
I purchased a car from Richard Nash helped by the excellent Steve Allen .Whatever car we wanted to look in he unlocked then walked away whilst we spent all the time undisturbed we needed. On deciding on our car he carefully talked us through all the details of the car and how to purchased .Having plied us with coffee he then got a very fair price for our px .We arranged a day to pick up the car arriving to find Steve just bringing it round polished and gleaming .After yet more coffee we made the purchase. Steve then walked out with us drove our new car to the excit talked me through all the driving details of the car and off we went .We are already recommending Richard Nash to friends and family We found you on your excellent Web site .Mr Steve Allen was superb (he deserves a pay rise )!!

Reply from Richard Nash Cars
Phoned after seeing a car we liked for…
Phoned after seeing a car we liked for my wife and spoke with Luke, he confirmed the car was still available and we arranged a visit that day. On meeting Luke seeing the car and subsequent test drive and after the discussion of the benefits of buying from Richard Nash cars the next day we agreed to purchase the car. The whole experience was friendly and professional, also had a follow up call from Luke after a couple of days to ensure we were completely satisfied with the car. In all a great experience.

Reply from Richard Nash Cars
We had a very positive experience…
We had a very positive experience Saturday when talking with Mark Atkins at Richard Nash. Very professional. Took time to explain everything and tell us about what was on offer from them. We were impressed .
Thank you to Mark from the couple who only intended to have breakfast at the cafe and ended up buying a lovely car.

Reply from Richard Nash Cars
Recommended
My first time buying a car from Richard Nash. A customer friendly company with a wide range of good cars available. I dealt with Luke, who made the whole process ‘enjoyable’ and gave a fair PX on my car. I can recommend them.

Reply from Richard Nash Cars
Great service from Luke
Great service from Luke. He pulled out all the stops to get our ford eco sport ready for us in a short time frame .
Throughly recommend Richard Nash car sales very pleasant buying experience with no sales pressure.
Cheers

Reply from Richard Nash Cars
We were sold a car with unsafe breaks…
We were sold a car with unsafe breaks that were worn down to the metal ! NOT A GOOD EXPERIENCE.
Had to leave car at Halfords (King’s Lynn) as it was unsafe to drive. Richard Nash did pay for the repairs.
We feel let down by what seemed to be a friendly and trustworthy staff.

Reply from Richard Nash Cars
Luke was a pleasure to deal with - outstanding
I bought a nearly new car from Richard Nash cars recently. I’ve bought cars and had them serviced by Richard Nash over 15 years and the experience has always been good.
On this occasion I dealt with Luke at the Vulcan Road branch and he was a pleasure to deal with and talk too. Nothing was too much trouble and he was very keen to make sure I had all the information and time I needed to make my decision. The experience was outstanding.

Reply from Richard Nash Cars
A very good car dealer
We were very impressed when buying our car at Richard Nash cars. We dealt with Luke who was very pleasant and well informed. We enjoyed an unaccompanied test drive and came to a friendly mutual agreement before purchase. Good coffee.

Reply from Richard Nash Cars
Love my new car!!
We have had a great experience buying a car from Luke at the Vulcan Road branch. We didn't feel rushed at all, he was very thorough, and he even took us to the other site to test drive another car (the one I ended up buying!) Thank you for all of your help. All staff were super friendly and I would definitely recommend buying a car from Richard Nash.

Reply from Richard Nash Cars
I have had my X-Trail a few weeks and…
I have had my X-Trail a few weeks and am thoroughly satisfied by how I was treated by all staff especially Mark the sales man who from the start of looking at the Nissan wasn't pushing the sale.
He was helpful and friendly, as was the sales manager,
Anyone thinking of buying a car should not hesitate at going along they are a great team and will I'm sure look after you as well as they did me.

Reply from Richard Nash Cars
Richard Nash cars in Vulcan Rd Norwich are excellent company to buy a car from.
We’ve been coming to this company for 15 plus years and Steve Allen has looked after us all that time and always given us great service
He always makes time to go through with us what we need in a car , as my husband is very disabled in a wheelchair and therefore has specific requirements for accessing cars
Everyone in the team are pleasant and friendly we always go them for our cars and we can definitely recommend this company

Reply from Richard Nash Cars
I want to thank again to Luke Skilton
I want to thank again to Luke Skilton who provided a 5 star service in handling both the purchase and financing of my new car and part exchange my old one. He was very thorough in taking me through everything I needed to know and do.
Great service from a great professional!

Reply from Richard Nash Cars
Luke Skilton looked after my part exchange and purchase
Spoke with Jim initially and Luke supported the process of purchasing my car.
All dealt with over the phone and trusted their online and telephone breakdown of the car spec and was confident in them to make the purchase without seeing or test driving the car. When I met Luke in person he talked me through everything I needed to know, the team at the dealership were all friendly and happy to have a chat, such a pleasurable experience and would no doubt recommend not just for a car but for their 5 star service. I am absolutely pleased with my new car, thank you Luke and team!

Reply from Richard Nash Cars
Hyundai Tucson
Luke the sales advisor was very helpful when I went to purchase a Hyundai Tucson last week. The service was top class and would recommend anyone to buy from them. Thank you for a lovely car just what I needed and my puppy loves his new car.!

Reply from Richard Nash Cars
My Son Just purchased a VW Golf from…
My Son Just purchased a VW Golf from Vulcan Road as his first Car! The Sales Guy Luke was very good and Helpful even after hours with Messages etc to keep us informed and updated. Would use Richard Nash everytime. Thanks again.

Reply from Richard Nash Cars
Next New Car
Again a great experience,I have used Richard Nash for all of my cars for the last 15 years changing them every 3-4 years and the service recieved is top class every thing explained in easy terms with no pressure
Luke my salesman was there at all parts of the sale delt with every thing with phone calls to update when needed
Not only Lukebut the whole team there are great

Reply from Richard Nash Cars
I would recommend Richard Nash cars I…
I would recommend Richard Nash cars I have had a great experience when purchasing my new car.
Friendly advice given and a fair price for my old car.
Very accommodating sales and service team personal service which is a refreshing change from some other car dealers

Reply from Richard Nash Cars
Mark was very helpful when I decided to…
Mark was very helpful when I decided to get a new car, he also helped my dad get a new car the same day. Everyone there is Very helpful and very knowledgeable. So glad I brought my car there and we’ll be definitely be back. Just wanted to thank you mark and the guys all there.

Reply from Richard Nash Cars
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