Richard Nash Cars Reviews 

106
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought Mini Cooper S Clubman in April, dealt with Mark, great car, the issue with the heated seat was dealt with and honoured, lovely firm to deal with and can highly recommend. Honourable efficient... See more

Rated 4 out of 5 stars

Bought a MG, Mark was really helpful. Had issues with the Aircon this was sorted out. Really pleased with car. Would recommend

Rated 4 out of 5 stars

Bought a Ford Kuga at the Family Sales Center in Norwich. Mark was very helpful although had a lengthy script he had to follow on various insurances Richard Nash sell, which was a little tiresom... See more

Rated 5 out of 5 stars

We bought our Vauxhall Mokka from Richard Nash cars in Vulcan Road, and found the experience very pleasing. Steve was very helpful and there was never any pressure and he couldn’t do enough for us.... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Car Inspection Station
  4. Car Service
  5. Motor Vehicle Dealer

Written by the company

For almost 35 years we have been offering a fantastic choice of nearly new and quality used cars in the heart of Norwich, Norfolk. Operating from two branches in Norwich we have up to 300 vehicles in group stock at any one time available for sale, plus a fully-equipped workshop to carry out servicing and MOTs. Even though we have over 30 years in business, the values which we started with in 1987 are as true today as they were then. Across those 30+ years we have sold more than 45,000 cars - that’s more than 1,400 every year or just under 30 every single week we have been in business. And, we are pleased to say, that many customers have returned to us time and time again to buy their next car from us. We can also count several generations of the same families among our loyal customers. However car sales are not just our main focus. We place huge importance on our after-care service - helping our customers keep their vehicles running well - and have carried out more than 60,000 services and over 30,000 MOTs during our 30+ years.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.4

All reviews

(106)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience!

I bought a car from Richard Nash a couple of weeks ago and had a great experience from viewing the car to purchasing! Mark W was helpful and professional. I was very hesitant buying a new car but so pleased I did! I would definitely recommend Richard Nash !

August 30, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you for your lovely review and recommendation. Enjoy your new car!

Rated 5 out of 5 stars

Excellent Service

Purchased a 67 plate Ford Fiesta Titanium from the Mousehold lane branch,
Whilst viewing this car I was greeted by Mark Atkins,
His approach to me was very professional and very pleasant with no sign of pressure buying,
He couldn’t do enough to to make my visit more welcoming and that alone I hold in high regard,
After a week of taking delivery of my Fiesta I had a screen water bottle issue (blocked Filter) I phoned the after sales team on Vulcan Road and without any hesitation they sorted that small issue out,
This is the first time I’ve purchased a car from Richard Nash and it won’t be the last,
Well done Guy’s you deserve 10 stars if that was possible.

August 30, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks for your glowing review and '10 stars' - we'll happily take that! Enjoy your Fiesta, and we'll see you again when it's time for another change :)

Rated 5 out of 5 stars

Incredible service

Incredible service from Steve from selling my car and getting my new one. Whole process only took a few days and Steve was helpful the whole way through from quick response over email or returning a phone call. I cannot fault anything, the new car is amazing inside and out. A well deserved five stars for a team that know their trade. Thank you.

August 6, 2022
Unprompted review
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Reply from Richard Nash Cars

Wow! Thanks so much for your review. Enjoy your new car!

Rated 5 out of 5 stars

Outstanding

I was apprehensive buying a car for the first time in 7yrs but Luke was superb from the first day I met him to the day I picked up my car and beyond. He was patient, knowledgable and reassuring,didn’t pressure me or push me at any point, a first class service. Thanks also to Steve.

Outstanding service from start to finish. I love my new wheels!

August 18, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your lovely review! Happy Motoring:)

Rated 5 out of 5 stars

Polite and professional service.

Bought a car off these guys a few weeks ago, really happy with the car itself and the service I received. The salesman Steve was very nice, professional and came to pick me up from the train station as I wasn't part ex.

On the the phone prior to the purchase I also spoke with the sales manager a few times who was equally a pleasure to deal with and he came and introduced himself when I arrived at the showroom.

The car was in outstanding condition, very clean, all documents accounted for, no hidden dramas.

Overall the experience was fantastic and would definitely recommend these guys to anyone.

July 23, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your review! Enjoy your new car.

Rated 5 out of 5 stars

Lovely service

I just wanted to give an extra special review to Olly. We bought a new car and found a mark on the interior. He did such an excellent job getting it out with a lovely smile! There were some little tiny things that I asked to be fixed too and Olly did them straight away for me and was so helpful! He checked we were happy and asked if there was any thing else he could do for us. He was above and beyond. Truly amazing service!

July 16, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you so much for your words! Olly has been a valued member of the Richard Nash team for many years and we know he'll be thrilled to hear your review.

Rated 5 out of 5 stars

Can’t begin to say how easy this…

Can’t begin to say how easy this company made the car buying experience. We were trading in my fathers old car against a new one. They were open and honest about values and explained everything each step of the way.
We dealt with Mark, he was brilliant whilst dealing with my parents, made them feel relaxed and comfortable after a bad journey into the city and the worry about being late for the appointment. So patient, and nothing was too much trouble (even followed up the sale with a complimentary phone call to check they were happy and ok a few days after!) A real credit to the business.
I would be more than happy to recommend and use this company for any future purchases.
Tina (Norwich)

July 4, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you so much for your review and recommendation. Our main aim is to make buying a car easy and stress-free, so we're over the moon to hear that's what you and your parents experienced.

Rated 5 out of 5 stars

Excellent service

I can highly recommend Richard Nash. Luke was great, professional and friendly. In fact the whole team at Vulcan Road are great. We were not sure what car we wanted, the sale team led by John couldn’t have been more helpful, encouraging us to test drive as many different models and makes as we needed to. We are extremely happy with our final choice . Luke ring after a few days to make sure we are happy.

June 30, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your review! We're glad the team at Vulcan Road helped you find a car you're happy with.

Rated 5 out of 5 stars

Excellent range of cars at reasonable…

Excellent range of cars at reasonable prices. The Sales person, Michael Atkins, was very personable. I was in the market for an estate car. There were 4 four on show and he was very patient while I made my choice. I did not feel pressured to buy at any time . The car I chose, came with form inflation kits in case you get a puncture. Having had a bad experience with such a kit in the past, Michael went out of his way to help me but a spare wheel that fitted my car.

June 27, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your review. We aim to go above and beyond! Enjoy your new car :)

Rated 5 out of 5 stars

Excellent choice and service

Recently bought a car from Richard Nash Cars. They had a great selection of cars to suit most budgets.
Once I had made my selection Salesperson Luke was brilliant. Explained all options clearly and wasn’t at all pushy.
I would highly recommend them have a look at their excellent website.

June 24, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your glowing review. Happy motoring :)

Rated 5 out of 5 stars

We bought our Vauxhall Mokka from…

We bought our Vauxhall Mokka from Richard Nash cars in Vulcan Road, and found the experience very pleasing.
Steve was very helpful and there was never any pressure and he couldn’t do enough for us.
This is our 3rd dealing with Richard Nash cars, and the knowledge that they actually stand by their cars is reassuring, and this will definitely be our first port of call when we want another car.

June 18, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you so much for your review. Enjoy your Mokka! We look forward to seeing you again when it's time for a change :)

Rated 5 out of 5 stars

Excellent service from Richard Nash

Les Faint the salesman gave excellent service with no pressure and gave a good trade in price on my two cars
His colleague John gave me additional advice on the facilities of the golf after I had driven it for a week
I have bought a number of cars from Richard Nash over the years and always received good service

June 6, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your lovely review and for your loyalty over the years!

Rated 5 out of 5 stars

Great service

We’ve just purchased our car from richard nash on Vulcan road Norwich and we are more than happy with everything from first going to see it to driving it home , we dealt with Les who was really good not to pushy and very professional , we wouldn’t hesitate to return there when we need another car and would recommend it to others

June 1, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you so much for your review! Happy motoring :)

Rated 5 out of 5 stars

From start to finish we had a great experience.

From start to finish we had a great experience buying our Ford Kuga from Richard Nash in Norwich. Les looked after us, and made buying our new car so easy. All the paperwork was done for us, change of owner and car tax rebate.
The car is running beautifully too. This is the 2nd car we have bought from Richard Nash, we always get our cars serviced there, and have always had great service.

May 12, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your review and your loyalty. Enjoy your Kuga!

Rated 5 out of 5 stars

Skoda fabia purchase

Mother and father in-law purchased a Skoda fabia from the Vulcan Road branch.
Fantastic service all round from Les and John, this is our fourth car purchase collectively from this company, I can highly recommend Richard Nash Cars for a no pressure very friendly buying experience.

May 10, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for your review, loyalty and recommendation.

Rated 5 out of 5 stars

Kia bought from Vulcan Rd Richard Nash…

Kia bought from Vulcan Rd Richard Nash May 2022. We purposely visited the branch having had a good experience and good service in the past. We received prompt, efficient and courteous service from Steve Allen. Very pleased with service received. Thank you

May 9, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks so much for reviewing us. Enjoy your Kia!

Rated 5 out of 5 stars

Highly recommended.

The service I received from Mark & Jim was great.
Everything went smoothly with the purchase of my new car and the part exchange.
I would definitely recommend Richard Nash to everyone.

April 27, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks for your review and recommendation. Enjoy your new car!

Rated 5 out of 5 stars

In this day and age it's nice to find…A Pleasant Experience

In this day and age it's nice to find people like Mark and Jim who are friendly and knowledgeable on the subject of used cars.
They put you at ease straight away and go through everything you need to know and do regarding all the paperwork,and taxing the new car for you taking the strain of it for you and closing the old vehicle down and and setting up getting your car tax back,
It was a pleasant experience dealing with both of them, and having a little problem two days after delivery which was sorted out swiftly.
Can't fault and would recommend Richard Nash to all.

April 11, 2022
Unprompted review
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Reply from Richard Nash Cars

Thank you for taking the time to leave us a review! We're glad to hear you were well looked after. Enjoy your car!

Rated 5 out of 5 stars

This was the best experience I’ve ever…

This was the best experience I’ve ever had buying another car, Mark made everything easy and stress free. I won’t hesitate in recommending Richard Nash for buying a used car to my friends and family or anyone else for that matter. Highly Recommended.

April 10, 2022
Unprompted review
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Reply from Richard Nash Cars

Thanks for your words and recommendation. We aim to make buying a car a stress-free experience, so we're thrilled to hear your review. Happy Motoring!

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