Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... See more
Company replied
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Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... See more
Company replied
Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... See more
Company replied
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
- 0333 900 0093
5.0
Excellent
3K reviews
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Great Service, product price and communication
Great Service, from ordering to delivery, communication was good and to the timescale. Delivery was on time and by some great conscientious guys.
The product (LG TV and soundbar) is perfect and was the most competitively priced system online. Have used Richer Sounds in the past and they'll be my first consideration for other kit I need. 5 out of 5.
August 12, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Very pleased with delivery service
Very pleased with delivery service, i was kept informed of progress and actual delivery date. On the day of delivery, Zac, who carried out the delivery, called to let me know when he was close to my house. Items were brought into the house and placed where I wanted them. I was asked if I hade any questions about product and advised how any issues could be referred to local branch. All very professional, polite and engaging.
August 11, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Gareth was such a friendly person
Gareth was such a friendly person . Put our tv where we wanted it . Wished us good day as he left he was a breath of fresh air . A credit to the company . Wish all delivery people was like him .
August 12, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Zak & Ian- very good early delivery
Zak & Ian- excellent delivery- very friendly, polite, helpful, on time and communicated an accurate arrival time . Thank you
August 12, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service, love our new 77” LG Oled TV and Sonos arc ultra soundbar, ordered on Wednesday night and had it delivered Saturday spot on service and all products are absolutely fantastic, better still a 6 year warranty on the TV and soundbar, very happy to support local businesses and will 100% be purchasing a new 4k blu ray player very soon from them as still love collecting physical media
July 8, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Clear communication and updates
Clear communication and delivery updates, friendly delivery drivers
August 11, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Zak and Ian were great
Zak and Ian were great. Polite, good communication and very courteous. Happy to recommend them in conjunction with Richer Sounds.
August 11, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Gareth and Paul who delivered our TV…
Gareth and Paul who delivered our TV today could not have been more helpful or friendly, excellent service and went out of their way to let me know when they would be arriving
August 11, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Gareth and Paul did a great job…
Gareth and Paul did a great job delivering our 65 inch TV. On time, courteous and willing to go the extra mile.
August 11, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery on time
Delivery on time, staff helpful and friendly. Thank you
August 10, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reliable shop
Reliable shop, good price, quick delivery. I will recommend them.
July 23, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Top notch team - Richer Sounds Nottingham
Rob at Richer Sounds in Northampton has been an absolute god send, great advice and also swapping equipment when my house plans changed!
Delivery team amazing - huge shout out to Zak and Ian. Polite and efficient chaps 🤩
August 10, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service with text early in the…
Great service with text early in the morning to give me a time slot then received a phone call from Tracy to say the exact time they would be here perfect throughout 10 out of 10
August 10, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
They did it again!
They did it again!
TV purchased at a market leading price
Delivered on time
Delivery guy was great
Bought my first piece of kit - a Marantz CD player - from them in 1996 and they never disappoint
August 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Had my new lg tv and sound bar…
Had my new lg tv and sound bar delivered today By Gareth and Rob. First drop off not only on time but earlier than expected. The boys were lovely andcourteous. Would highly recommend.
August 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Great delivery from Gareth and Rob
Great delivery from Gareth and Rob. Emails, texts and call on lead up to delivery and polite and helpful on arrival. Top class from these guys and Richer Sounds.
August 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Very helpful advice and prompt service.
August 5, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Trav did a wonderful job
Trav did a wonderful job. Called prior to let me know he was coming. Was kind enough to ask if we wanted him to remove his shoes. Very polite and courteous. Talked us through any aftercare enquiries and was quick to deliver.
August 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
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