Richer Sounds - Distribution Reviews 2,723

Grate price 6 year guarantee will defo use again

A great experience from placing the order to receiving the TV and wall bracket 2 days later. I was kept informed of the delivery schedule via text and Gareth phoned me when he was 10 minutes from my home so I could continue with my day without waiting at home and meet him when he arrived. He was very polite and carried the boxes inside before checking them and recording the delivery.

The delivery team Zak and Ian were absolutely brilliant - very professional, friendly and helpful! I bought a massive TV that they had to manoeuvre up a narrow staircase and it got stuck a couple of times but they persevered in good spirits until they managed to get it to the right room. I am very grateful! Excellent service!

Very polite and respectful and friendly always helpful and had a problem getting into the house 🏠 but they managed it. Very nice

Trav and Mark did a great job with our delivery kept us updated and delivers into the lounge very polite. Just like the service was i the Hanley store.

Travelodge and Mark were very helpful bringing in the products, they were respectful by taking shoes off when asked and helped carry the product I ordered up a flight of stairs.

Zak and Ian kept in touch and let me know when they was close so I could be prepared. They carried the tv in the house offering to take off their shoes and was really helpful and friendly. Brilliant service

Excellent all round delivery from Gareth. Thank you.

Amazing delivery men. The Polish delivery guy offered me a full-body, four-hands massage, saying it's all part of the service. Thank you, Trav and Karol. I feel like a new man. I always purchase from Richer Sounds. Great lads.

After purchasing a Samsung 50 inch TV I was given a time and day for a delivery and on the day the delivery driver Trav text me to say he would be there in the next hour, when he delivered the TV he was really helpful and said if there was anything I needed just to give them a ring.

Excellent service from Gareth and Karol, received the text with a time slot, a phone call 20 mins in advance of their arrival and they kindly moved all 4 packages to the most convenient place for us. Really nice guys.

Delivery was good, TV works exactly as expected. I am not expecting to use the 6 Yr warranty as the amplifier/ receiver I bought from them in 1987 still works fine.
Absolutely nothing to complain about, I will use them again 😀.
Thank you

The TV was delivered on time by a very helpful team. Placed it exactly where I asked them to. They were well mannered and polite.

I was kept informed about this delivery and as expected I got a message saying my delivery would be from 11.15 am till 13.15. I got a phone call saying the delivery team were 15 minutes away. Gareth and Karol appeared exactly on time brought my new TV sound bar and recording box into my home and checked the packaging was pristine as described.

Excellent service Warwick and Paul were very polite

Faultless delivery, Gareth and Karol were polite and helpful. They phoned me 10 minutes before they arrived to let me know.

Warwick and paul quick to arrive and very helpful with moving package on delivery

Superb from start to finish.
Had a SMS and time, made a call to say I wasn't going to be in. The driver said he would see if he could get there for a time that worked and would call me 20 mins befoer.
All of which happened and was delivered

Superb service

Excellent service in all respects. One of the best I have come across.
Very professional, courteous staff.

Great service throughout, was kept in form throughout every stage, very polite and helpful staff both in the shop and on delivery.